También buena experiencia, e informada en todo momento, quizás un pero que algunos correos ni venían e español.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
J'attends le remboursement de ma deuxième commande que je n'ai toujours pas reçu. Il faut toujours faire des réclamations ça devrait être automatique. Merci de bien vouloir me rembourser.
I didn’t receive my order it’s been almost two months and I writes every day to you and one answers.
Made an order, but one of the products was past it’s Best Before Date. Customer service replied quickly and solved the issue promptly. I will not hesitate to order again in the future.
Företaget har svarat
Företagsinformation
Skrivet av företaget
Discover life.kiwi, your trusted source for dermocosmetics. Shop skincare, haircare, body care, and wellness products tailored to your unique needs, from sensitive skin to sun care and anti-aging. Explore our curated, dermatologist-approved collections and enhance your beauty and wellness journey
Kontaktuppgifter
Portugal
- social@life.kiwi
- life.kiwi
3,1
Medel
21 omdömen
Har besvarat 16 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
También buena experiencia
También buena experiencia, e informada en todo momento, quizás un pero que algunos correos ni venían e español.
19 februari 2026
I didn’t receive my order it’s been…
I didn’t receive my order it’s been almost two months and I writes every day to you and one answers.
17 mars 2026
I didnt receive my order
11 februari 2026
J'attends le remboursement de ma…
J'attends le remboursement de ma deuxième commande que je n'ai toujours pas reçu. Il faut toujours faire des réclamations ça devrait être automatique. Merci de bien vouloir me rembourser.
12 januari 2026
Customer service
Made an order, but one of the products was past it’s Best Before Date. Customer service replied quickly and solved the issue promptly. I will not hesitate to order again in the future.
28 oktober 2025
Svar från Life.kiwi
Hi Esther,
Thank you so much for your 5-star review.
We are truly grateful for your trust in life.kiwi.
We are very sorry that one of the products arrived past its Best Before Date. This is not the experience we want for our customers. I am glad to know that our team solved the situation quickly, and we appreciate your understanding and kindness throughout the process.
If you ever need anything, have a question, or simply want a product recommendation, we are always here to help.
Thank you again for choosing us. We look forward to welcoming you back soon!
My shipment is yet to arrive
My shipment is yet to arrive , the support said that they'd help but nothing changed since then
4 september 2025
I reached out to someone to return an…
I reached out to someone to return an item that I cannot take per my doctors instructions and no one has reached back out to me.
21 augusti 2025
Svar från Life.kiwi
Hello Ashley,
Thank you for your feedback. We did reply to your message and explained that, as stated in our Terms & Conditions, returns are accepted within 15 days of receiving the order. Unfortunately, when you reached out to us, this period had already passed.
We truly value your understanding and are always available to help with any questions regarding future orders.
Kind regards,
The Life.Kiwi Team
Product was shipped from Europe to West…
Product was shipped from Europe to West Coast of USA with no problems and everything was packed well and safely.
23 juli 2025
Svar från Life.kiwi
Thank you so much for your kind feedback! 🌿 We’re delighted to hear that your order arrived quickly, safely, and in perfect condition all the way to the West Coast. It’s wonderful to know that you had a smooth experience with both shipping and packaging. We truly appreciate your trust in Life.Kiwi and look forward to welcoming you back again soon! 💚
10/10 for Life.Kiwi!!!
Prices were good and products came on time and packed well! Very happy!
15 juli 2025
Svar från Life.kiwi
Thank you for sharing your experience! We’re so glad to hear you’re happy with the prices, timely delivery, and safe packaging. Your satisfaction means a lot to us, and we look forward to welcoming you back at Life.Kiwi soon! 💚
Price and delivery date was perfect
5 juni 2025
Svar från Life.kiwi
Thank you for your kind words! We’re delighted to know the price and delivery met your expectations perfectly. Your satisfaction is always our priority, and we can’t wait to serve you again at Life.Kiwi! 💚
A entrega foi mais rápida que o…
A entrega foi mais rápida que o esperado, veio bem embalado, mas não gostei do produto, da textura, não ficou bom na minha pele.
29 maj 2025
Svar från Life.kiwi
Olá!
Agradecemos pelo seu feedback e ficamos felizes em saber que a entrega foi rápida e o produto chegou bem embalado.
Lamentamos, no entanto, que a textura do produto não tenha sido do seu agrado e que não tenha se adaptado à sua pele. Cada pele é única, e estamos disponíveis para ajudá-la a encontrar uma opção mais adequada às suas necessidades.
Se desejar, a nossa equipa pode aconselhá-la com base nas suas preferências e tipo de pele, basta entrar em contacto connosco.
Obrigada pela sua confiança!
Svar från Life.kiwi
Thank you so much for your kind words! 😊
We’re thrilled to hear you’re happy with our prices and shipping speed. Your recommendation means a lot to us, and we truly appreciate your support.
Looking forward to seeing you again soon at life.kiwi! 💚
Svar från Life.kiwi
Thank you for your wonderful review! 💚 We're so happy everything was perfect. Your satisfaction means the world to us – hope to see you again soon at Life.Kiwi!
Great assortment and quick delivery!
5 maj 2025
Svar från Life.kiwi
Thank you so much for your lovely review!
We're delighted to hear that you enjoyed our product selection and speedy delivery. Providing a smooth and satisfying shopping experience is what we strive for, and it's wonderful to know we hit the mark. We can't wait to welcome you back soon!
Svar från Life.kiwi
Thank you so much for your kind words! 😊 We’re thrilled to hear that your order arrived quickly and that everything met your expectations. If you ever need anything else, we’re just a click away!
Delivery very slow
Delivery very slow. Took just over a week. Happy with product. Thank you
15 april 2025
Svar från Life.kiwi
Thank you for your feedback and kind words about the product, we’re glad to hear you’re happy with it!
We’re sorry to hear the delivery took longer than expected. We’re always working to improve our shipping times and appreciate your patience. If you have any further concerns, feel free to reach out to our support team. Thank you again for choosing Life.kiwi 🥝
Svar från Life.kiwi
Thank you for your feedback! We’re glad to hear everything went well. If you ever need anything, feel free to reach out. We appreciate your support!
Perfect
Super fast and impeccable packaging. Will for sure order again.
6 mars 2025
Omdöme utan inbjudan
Svar från Life.kiwi
Thank you for your review! We’re happy to know you had a good experience. If there’s anything we can do for you in the future, just let us know!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.