Byłam dzisiaj w sklepie i zostałam obsłużona przez bardzo miłą panią Andżelinę. Doskonale doradziła mi w wyborze rzeczy, których szukałam — jestem bardzo zadowolona!
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Witam, zamówiłam sukienkę przez aplikację. Czekałam 5 dni. Wszystko ok, przychodzą informacje na maila jak również w aplikacji. Sukienka jest piękna. Zamawiając trzeba zerknąć na tabelę rozmiarów gdy... Se mer
Företaget har svarat
Ich war aufgrund der vielen schlechten Bewertungen sehr verunsichert. Aber meine Erfahrung war sehr positiv. Das Retourenlabel habe ich direkt auf Anfrage erhalten. Besonders überrascht hat mich,... Se mer
Företaget har svarat
Kontakt z firmą ok, natomiast zamówienie bardzo długo szło bo 17 dni. Także warto to wziąć pod uwagę zamawiając. Myślę, że miesiąc przed jakimś wydarzeniem będzie ok. Sukienka bardzo ładna natomiast b... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Lichi is a fashion brand which explores, inspires, and operates worldwide. Lichi aims to combine everyday practicality with stylish essentials bringing fashion to you with great finesse at the heart of every item we create. All of our products are designed in-house and we are incredibly proud that we can continuously deliver fabulous new fashion to you online. Satisfying and exceeding our customers’ expectation is always at the heart of all our work.
Kontaktuppgifter
4,5
Utmärkt
309 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
A pleasure to shop
Dealing with this company has been a pleasure from day 1. When I had trouble entering my shipping address, the customer service was so kind and responded very quickly and helped me with the issue I was having immediately. The shipping was very fast - 4 days, and the top I ordered was amazing! The material feels nice to touch, the attention to detail is outstanding and it has instantaneously become my favorite item in my entire wardrobe. 10/10 experience! 🤍✨
18 april 2023
Omdöme utan inbjudan
Svar från Lichi
Dear Regina,
Thank you so much for your wonderful words! We are happy to have a customer like you and can not wait to serve you again and delight you with our clothes!
Stunning
It delivered on time even with the Eid season, the dress was elegant, stunning and fabulous!! Customers service were patient and quick!
Thank you Lichi!
17 april 2023
Omdöme utan inbjudan
Svar från Lichi
Dear Abrar,
Thank you so much for your review! We are extremely happy the order arrived on time. Our team can not wait to assist you again whenever you need it!
Great experience!!!
I bought two dresses and This was the best order ever let’s start with the positives. The dress are made with such high quality they are true to size and the are absolutely stunning. If you’re looking for a dress that’s stunning for formal occasions and priced well for the making I would definitely suggest this store. The only negative was I got my order a few days later and never got my tracking number cause I didn’t make an account before ordering , however customer service was amazing and helped solve this problem in a few hours. Over all I would recommend this shop to all my family members and friends!!!!!😍
12 april 2023
Omdöme utan inbjudan
Svar från Lichi
Dear Dee,
Thank you so much for taking your time to write this kind review! We are beyond happy to know our team was helpful & you enjoyed your experience with Lichi. We can not wait to serve you again!
Amazing quality and they run true to…
Amazing quality and they run true to size fast shipping
10 april 2023
Omdöme utan inbjudan
Svar från Lichi
Dear Shay,
Thank you so much for your kind review! We are very happy you are satisfied with your order!
I ordered and after a week waiting and…
I ordered and after a week waiting and my order wasn't even shipped. I reached out to their customer service, they informed me that one of my item is out of stock and need to replace it. So why no notification. THEY DONT CARE. very poor customer service. Taking ages to reply and not professional.
I asked to get my order canceled and refunded but let's see.
7 april 2023
Omdöme utan inbjudan
Svar från Lichi
Dear Radwa,
Thank you for your feedback! We are extremely sorry for this frustrating situation. We have tried to reach out to you via e-mail on April 2nd to notify about the missing item. While we understand your disappointment, please let us explain that before sending an order to a client, we carefully check each item for the proper condition. Sometimes, unfortunately, as in your case, it turns out that the item is faulty or damaged and, of course, we cannot send such an item to our client.
Please rest assured that the refund will reach you shortly and in full amount. We are very sorry for the inconvenience.
Oh my goodness!!!!!!
Oh my goodness!!!!!!
Every one should buy at least 2 peace form Ichi
The quality is suppopeeer prefect it deserves ever dollar i spend it
2 april 2023
Omdöme utan inbjudan
Svar från Lichi
Dear Ghada,
Thank you so much for your kind words, we really appreciate it. Customers like you inspire us to do better every day!
The Lichi website is so aestheically…
The Lichi website is so aestheically pleasing, and so are the clothes! The order arrived just a few days after it was placed. The fabric and fittings are all good quality, not your average mass market. Really satisfied!
23 mars 2023
Omdöme utan inbjudan
Svar från Lichi
Dear Liese,
Thank you very much for your insightful review. We are immensely happy to hear that you enjoyed your experience with Lichi. We cannot wait to serve you again!
Misleading tactics and poor service
I have ordered from Lichi in the past and received great items in good time.
Now the service is almost unusable, twice I have tried to order things only to be told they were out of stock after payment. Also, the shipping times are over a month to the UK since they have moved to Dubai despite quoting a 10 - 14 day lead time on their website.
This is the last time I order from them.
22 mars 2023
Omdöme utan inbjudan
Svar från Lichi
Dear Emma,
Thank you for your feedback. We are extremely sorry for this frustrating situation. The average delivery time is indeed 10–14 days.
Please rest assured that this is one of a kind situation, and we are doing everything possible to speed up the process, and we apologize for any confusion. Please e-mail us to support@lichi.com, so we can resolve this as soon as possible.
The service is very good
The service is very good, the dress is elegent.
The compny member are friendly
21 mars 2023
Omdöme utan inbjudan
Svar från Lichi
Dear Aida,
Thank you very much for your kind words! Customers like you inspire us to do better every day.
Ich habe schon sehr oft bestellt bei LICHI
Ich habe schon sehr oft bestellt bei LICHI. Bin sehr glücklich das ich Firma gefunden habe! Ich bin sehr zufrieden. ❤️🌹
Habe schon LICHI alle Bekannten weiter empfohlen.
Einfach nur Hammer!!! 😍
18 mars 2023
Omdöme utan inbjudan
Svar från Lichi
Liebe Volha,
Vielen Dank für Ihre Rückmeldung, wir schätzen es unglaublich! Wir freuen uns sehr, dass wir Ihre Erwartungen erfüllt haben!
Sehr schönes Kleid
Sehr schönes Kleid! Qualität ist super, sieht aus wie auf den Bildern. Lieferung nach Deutschland hat ca. 2 Wochen gedauert, ist zwar lang, wusste ich aber. Werde wieder dort bestellen.
12 mars 2023
Omdöme utan inbjudan
Svar från Lichi
Liebe Vanessa,
Vielen lieben Dank für Ihr Feedback! Wir freuen uns darauf, Sie wieder als Kunden bei uns zu begrüßen.
Dress quality👍🏻
I ordered a dress and it is of very good quality. I will order from your website again.
11 mars 2023
Omdöme utan inbjudan
Svar från Lichi
Dear Muberra,
Thank you very much for your kind words, we really appreciate it!
Great quality clothes but everything…
Great quality clothes but everything else is awful! Customer service experience, communication, delivery time absolutely just not worth the hassle!
Sort out your comms and be transparent about your delivery time to other countries(Uk). Website states 5-7 working days but items arrive close to months later. I have ordered a few times hoping the experience would improve but it just keeps getting worse! Please don’t even bother if you don’t want to get tied up in endless communication of false promises.
8 mars 2023
Omdöme utan inbjudan
Svar från Lichi
Dear KA, thank you for bringing this to our attention. Please note that delivery to UK sometimes takes significantly more time due to customs clearance. We understand your frustration however and will look into this situation, please kindly contact us at support@lichi.com or provide your order information via Trustpilot as soon as possible. We are very sorry for the inconvenience caused.
Thanks!
Ordered a trouser suit here recently, fit like a glove. Fast delivery and efficient tracking. Thanks!
20 februari 2023
Omdöme utan inbjudan
Svar från Lichi
Dear Sally,
Thank you so much for your kind feedback! We are glad everything went smooth.
Out of all brands Lichi is my favorite
Out of all brands Lichi is my favorite. The selection of stylish clothing is impeccable, quality is on point too. My latest order arrived within 5 days. Thank you!
5 februari 2023
Omdöme utan inbjudan
Svar från Lichi
Dear Alexa,
Thank you for your feedback and kind words! We are happy you enjoy shopping with Lichi!
I've been a fan of Lichi for 3 years…
I've been a fan of Lichi for 3 years now, reached the gold level in the bonus program. I just love their laconic yet elegant style, even over-size is perfect. The quality is so worth it, even my oldest lichi garments look bran new.
9 februari 2023
Omdöme utan inbjudan
Svar från Lichi
Dear Regin,
Thank you very much for sharing your experience! We appreciate the feedback and will make sure to delight you with our items in the future!
I ordered one dress god my Wedding day
I ordered one dress for my Wedding day. I am so satified with design and materijal qualiti 👍🏻
6 februari 2023
Omdöme utan inbjudan
Svar från Lichi
Dear Ivanka,
Thank you so much for your kind words. We will be happy to serve you again!
Top notch quality and design
I love this brand. Very classy with elegant designs and amazing fitting. I've been ordering from Lichi for more than three years now - you can never go wrong with them.
13 december 2022
Omdöme utan inbjudan
Svar från Lichi
Dear Lorem Ipsum,
Thank you so much for your review! We are extremely happy you enjoyed your experience shopping with Lichi. You're always welcome back!
Very nice experience
We, me and my mom, have been ordering from this brand for almost a year. The quality of clothes is very good. The style as well. Both of us can always find something that will suit us. Delivery and customer service are always on top. Definitely we will continue to order more in the future.
1 januari 2023
Omdöme utan inbjudan
Svar från Lichi
Dear Christina,
Thank you so much for taking your time to write this insightful review, we really appreciate it! We are happy to know shopping with Lichi has met your expectations!
My experience with Lichi was amazing
My experience with Lichi was amazing! Love the quality to the thought of the clothes!
25 januari 2023
Omdöme utan inbjudan
Svar från Lichi
Dear Dayana,
Thank you for your feedback! We are immensely happy you enjoy shopping with us! We will make sure to continue to delight you in the future.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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Läs mer om omdömesprocessen på Trustpilot.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.