LetsHost Omdömen 

261
•
TrustScore 3.5 av 5

3,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Tried numerous times to pay my renewal online, couldn't log in and received no password re-set email. Got no warning before being slapped with a 100 euro late renewal fee. A ridiculous fine on top of... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I've been using LetsHost for hosting and domain registrations for the best part of 20 years now and will continue to use them. Great service and support being the key for me here. I've inherited hosti... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I've been a letshost client for many years now and find the online/chat/phone support to be top notch every time. Nothing is too much trouble. The support given is timely, expert, patient (needed for... Se mer

Betygsatt 5 av 5 stjärnor

We have used Letshost as our ISP for a good 15 years now. Our business is global and lots of us work remote so our web infrastructure is above normal and requires a fair amount of extra work to maint... Se mer

Företagsinformation

  1. Webbhotell
  2. också i
  3. DNS-leverantör
  4. E-postleverantör
  5. Företagstjänster

Skrivet av företaget

LetsHost provides domain registration and web hosting services to every type of customer, from small home enterprises right up to multi national corporations, and everything in between.


Kontaktuppgifter

3,7

Medel

TrustScore 3.5 av 5

261 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 83 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,7

Alla omdömen

(261)

34 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Been with Letshost since 2013

Been with Letshost since 2013. Every year I have a few problems with the site from plugin problems to site down and various other issues. Everytime I email them and ask for help, they are quick to reply and fix the problem. That's all I can ask for: eg: if I have a problem, will you reply promptly and stay with me until it's fixed. So far they have so yes, I can recommend Letshost.

18 oktober 2022
Omdöme utan inbjudan
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Svar från LetsHost

Hi Paul,

Thank you for your review.
We really appreciate your custom over the years.

Kind regards,
LetsHost Management

Betygsatt 4 av 5 stjärnor

So far so good 🙂

Only have had the service a short time but so far so good. Any issue I've had they have been more than helpful.

13 oktober 2022
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Svar från LetsHost

Hi Anthony,

Thank you for your review.
If there is anything else we can help with down the line, just give us a call.

Kind regards,
LetsHost Management

Betygsatt 5 av 5 stjärnor

Our site went down the day I was…

Our site went down the day I was presenting materials on it to students, so having panicked first, I then took out a support. I got an immediate response and the site was back up in an hour. Naturally, I was very relieved and grateful for the speedy support.

29 september 2022
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Svar från LetsHost

Hi Ben,

Thank you for your review.
We are happy we could help you when you were stuck in a bind.

Kind regards,
LetsHost Management

Betygsatt 5 av 5 stjärnor

I had a problem with my emails.

I had a problem with my emails.. went to various phone and computer shops to seek help but to no avail.. I then rang Let’sHost( who are my email/ domain provider) and spoke with Patrick.. I’m a tech dinosaur but he had the patience and professionalism to guide me all the way through the process of resetting my emails.. and all done with simple “non tech” instructions. I’m very happy with the service provided.

14 september 2022
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Svar från LetsHost

Hi Dave,

Thank you for your review.
We are happy to help all our customers, especially the 'tech dinosaurs' out there :-)

Kind regards,
LetsHost Management

Betygsatt 1 av 5 stjärnor

Overpriced on .ie domains

Overpriced on .ie domains, slow to respond to tickets, and incorrectly billed for domains that were no longer registered with them.

7 september 2022
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Svar från LetsHost

Hi Nonn,

Thank you for your review.
We are sorry to hear you found our service lacking. If you have any query/ticket outstanding, please let us know and we would be happy to follow up on this for you.

Kind regards,
LetsHost Management

Betygsatt 1 av 5 stjärnor

Inadequate, non-existent customer service.

I applied to register a .ie domain on July 25th. I was asked to submit a copy of my passport to prove my entitlement to an .ie domain. This was provided the same day. For the next three days I received an email from them asking me to provide them with proof of nationality, including, for example, my passport! In frustration I then submitted a utility bill and finally the domain was registered to me.
I then attempted to register two more .ie domains with the request that they use the same contact details as I had provided for the initial domain registration. I received an email from them stating that all the domains had been registered to me. On that basis I purchased two email hosting packages, one for each of the second domains.
I spent over five hours attempting to set up email clients on my laptop and Iphone. I finally gave up on Friday and sent an email to LetsHost requesting assistance. I was very gobsmacked when I received an email from them advising that the two new domains had not been registered as they needed proof of my Irish citizenship. I pointed out that they already had that information from my original .ie domain application. Since then I have received two further emails asking me to provide proof of citizenship, both of which I have responded to. It is a bank holiday weekend so I won't hear back until Tuesday. Five wasted days! If the service I have received as a new customer is indicative of the service LetsHost provides, then I have made a huge mistake placing my business with this company.

Should LetsHost read this post their ticket numbers are 928207,716207,292507 and 927107.

UPDATE. Finally this morning Lets Host confirmed that the two additional domains have been registered to me. However, despite paying for their basic email package last week, I can still not set up email accounts on either domain. I have tried on my Iphone, Ipad and using the Thunderbird client on my laptop. Emails to Lets Host asking for advice remain unanswered.

31 juli 2022
Omdöme utan inbjudan
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Svar från LetsHost

Hello Angela,

We are sorry to learn that you have had such difficulty completing the registration of your .IE domain names. We will review this matter without delay and respond to you via our ticketing system.

Kind Regards
LetsHost

Betygsatt 5 av 5 stjärnor

Long time customer with LetsHost

I have been using LetsHost for more than 10 years and have always found the customer service to be excellent. Nothing is too much trouble even for someone with very little IT knowledge. I have been helped out and learned so much from their skilled team.

6 juli 2022
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Svar från LetsHost

Hi Seamus,

Thank you for your review.
Our team is happy to assist you over the years.

Kind regards,
LetsHost Management

Betygsatt 5 av 5 stjärnor

Working with LetsHost over the last few…

Working with LetsHost over the last few years has been an absolute pleasure. We stay for the outstanding support and quick responses which you will find nowhere else. Well done guys, keep doing what you do.

23 juni 2022
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Svar från LetsHost

Hi Garreth,

Thank you for your review.
Glad to hear you are happy with the service - Let us know if there ever is anything else we can help with.

Kind regards,
LetsHost Management

Betygsatt 5 av 5 stjärnor

Thank you Let's Host - Mary McGuinness

Working with Let's Host over a year now -
I have found staff, both helpful, and professional.
No problem too big or too small - and every query handled with efficiency, and settled with attention to detail at all times.
I'll continue to work with them, and I have no problem recommending Let's Host and all on the team.

Regards,
Mary McGuinness

20 maj 2022
Omdöme utan inbjudan
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Svar från LetsHost

Hi Stephen,

Thank you for your review and recommendation - Our team is more than happy to assist you going forward.

Kind regards,
LetsHost Management

Betygsatt 5 av 5 stjärnor

great service

had some teething problems in setting up my domain but with a hour or so of opening a ticket my query was answered and problem fixed would definitely recommend

19 maj 2022
Omdöme utan inbjudan
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Svar från LetsHost

Hi John,

Thank you for your review.
Please let us know if there is ever anything else we can assist with.

Kind regards,
LetsHost Management

Betygsatt 5 av 5 stjärnor

Superb Service all around!

I've been dealing with Letshost for many years now. Their product range is comprehensive and bulletproof, but what I really like is when I occasionally want to talk to someone - whether sales or support - they're friendly & quick - and solve the issues easily.

Honestly - nothing negative to report at all! 😊

14 maj 2022
Omdöme utan inbjudan
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Svar från LetsHost

Hi Enda,

Thank you for your review.
If there ever is anything else we can assist with down the line, just pick up the phone (or open ticket) and we will be there for you.

Kind regards,
LetsHost Management

Betygsatt 5 av 5 stjärnor

Great support with strong technical ability

I'm a long time user and work with a lot of other hosting providers. Always a nice surprise to see the level of support available at Letshost in comparison to many of the others.

My last issue was responded to within 20 minutes and solved with free advice on why it had happened and how to make sure it didn't happen again.

Highly recommended.

11 maj 2022
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Svar från LetsHost

Hi Niall,

Thank you for your review and recommendation - We really appreciate it.

Kind regards,
LetsHost Management

Betygsatt 5 av 5 stjärnor

Not just a range of excellent services

Not just a range of excellent services, but the measure of any business is what happens when you have problems.
I had a (self generated) problem, and opened a ticket for help.
VERY quickly sorted, and 'back on the road' as it were in double quick time.
I can honestly say I've never had such good service from anyone else.

15 april 2022
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Svar från LetsHost

Hi Ron,

Thank you for your review.
We are happy to have been able to get you sorted and back on the road.

Kind regards,
LetsHost Management

Betygsatt 5 av 5 stjärnor

Very efficient service

Very efficient service. I highly recommend Let's host. Thank You.

11 april 2022
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Svar från LetsHost

Hi Majella,

Thank you for your review and recommendation - we really appreciate it.

Kind regards,
LetsHost Management

Betygsatt 5 av 5 stjärnor

Very impressed and happy with my choice!

I was an existing customer with only one domain name, and recently signed up for a hosting package. I needed a few pointers, I am assuming this is quite common as there is always a need to get comfortable with the tools every hosting provider/domain registrar uses.

Support - Support has been nothing short of amazing! Prompt response (so good!), very detailed and to the point explanations. I used a much larger competitor in UK when I lived there, with support only available via phone, always pushing back with minimal information. Letshost folks are the exact opposite, and it is very pleasing and comforts me in my decision to sign up for Letshost.

Tools - I have never seen so many tools available for web designers and coders to do their jobs and do it well! Whatever you have used before there is a chance it's there. And if you still have an issue with anything, send a support query and you get a fast friendly reply!

For all these reasons, I give Letshost a 10 out of 10. Well done Letshost.

8 april 2022
Omdöme utan inbjudan
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Svar från LetsHost

Hi Olivier,

Thank you for your review.
Please don't hesitate to get back on to us if there is anything else we can assist with.

Kind regards,
LetsHost Management

Betygsatt 5 av 5 stjärnor

Excellent service

I had a small question and it was out of hours, but I received an automated response immediately, which was helpful in itself, and then a short time later received a further response from LetsHost's technical support. Very prompt, very efficient and very pleasant.

6 april 2022
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Svar från LetsHost

Hi Jeremy,

Thank you for your review.
Our Support team is here when you need us.

Kind regards,
LetsHost Management

Betygsatt 5 av 5 stjärnor

I had a very good experience with…

I had a very good experience with LetsHost.
Very efficient and more than willing to help if your in a bit of bother.

23 mars 2022
Omdöme utan inbjudan
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Svar från LetsHost

Hi Richard,

Thank you for your review.
We are always happy to help if you find yourself stuck in a bind.

Kind regards,
LetsHost Management

Betygsatt 5 av 5 stjärnor

Fantastic service

Fantastic service. Always a quick response time to whatever issues I'm having with my website. A genuine 24-hour service. Always there when you need them.

12 mars 2022
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Svar från LetsHost

Hi Sean,

Thank you for your review.
We are here when you need us :-)

Kind regards,
LetsHost Management

Betygsatt 5 av 5 stjärnor

Fantastic customer service

The support team at LetsHost are just fantastic. Every single time I've phoned them or opened a ticket, my query is always dealt with promptly and courteously. It's rare to get this level of customer service in today's online world. I cannot emphasise enough how good these guys are!

7 mars 2022
Omdöme utan inbjudan
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Svar från LetsHost

Hi Barry,

Thank you for your review.
Our team are here to support you and more than happy to do so.

Kind regards,
LetsHost Management

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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