Let's Get Moving Omdömen 

420
TrustScore 3 av 5

3,1

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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Genuinely a scam. Unprofessional, 3 hours late, rude, broke multiple items, THE LAZIEST people i have ever encountered. DO NOT USE THIS COMPANY. edit: we are separate people. this isn’t a duplica... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

I originally went with this company because of the amount of movers that were included in the hourly rate. When moving day came, I was surprised to see an almost 60 year old man as part of the crew. T... Se mer

Betygsatt 5 av 5 stjärnor

This was my second time using Let’s Get Moving (Juan was apart of the first move as well) and they were wonderful! Super accommodating with all of the stairs in our building. Kind, careful of our belo... Se mer

Betygsatt 5 av 5 stjärnor

We moved into a new office today using for first time Let's Get Moving Canada. The 3 guys, Lee, Jasdeep and Benny were amazing start to finish! Raining day for moving but the guys were very positiv... Se mer

Företagsinformation

  1. Flyttfirma
  2. Flytt- och förvaringstjänst
  3. Butik med flyttillbehör
  4. Pianoflyttning
  5. Förvaringsutrymme

Skrivet av företaget

Welcome to Let's Get Moving, one of Canada's top-rated moving and logistical service providers! We pride ourselves on our unwavering commitment to exceptional customer service and seamless relocations, regardless of scale or complexity. Our Premier Services Include: Residential Moving: Safely move your precious belongings to your new home. We handle everything from studio apartments to sprawling estates, ensuring a stress-free transition for families and individuals. Commercial Moving: Relocating your business? Our expert team ensures minimal downtime, allowing you to maintain productivity. We cater to everything from small offices to large corporate setups. Packing Services: Our meticulous packing professionals use high-quality materials to protect your items, ensuring they reach their destination in the same condition they left. Storage Solutions: In between moves or looking for a safe space for your items? Our secure storage facilities offer short-term and long-term options, catering to all your storage needs. Junk Removal: Declutter and rejuvenate your space. Whether you're moving out or simply refreshing your current location, our junk removal service ensures you're left with a clean slate. Dive into our TrustPilot reviews and see for yourself why Canadians across the nation trust 'Let's Get Moving' for all their moving and logistical needs. Join our community of satisfied clients and experience a hassle-free move today!


Kontaktuppgifter

Viktig information

3,1

Medel

TrustScore 3 av 5

420 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 88 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,1

Alla omdömen

(420)

14 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

2 bedroom residential move

We hired Lets Get moving to move our 2 Bedroom apartment and were very satisfied with the service. They were timely, professional and took great care of our belongings. I appreciate the straight forward pricing structure. 10/10! Highly recommend. Would hire again!

9 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Update on my experience

So I'm editing my original review... There were some issues with the movers themselves...how they conducted themselves and decisions they made which caused property damage.... but after lengthy discussions for 6 months ... this company followed up with the damage when I asked, they did a full investigation..... Removed the movers and totally overhauled the Montreal staffing as it was found they were not following any of their procedures. And they reimbursed for the amount I asked no questions. So the way they dealt with the situation does deserve the 5 review. They definitely shown they take these things seriously. While the original dealings were less than favourable....they did step up and rectified the issue.

3 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I move a lot so I tried this company…

I move a lot so I tried this company from a recommendation from my friend. Perfectly on time and without any issues! They even dropped off a few items at another location and wrapped my items for storage!

13 juli 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Reviews are definitely forced

Let's Get Moving Hamilton...reviews are definitely fake or forced. We were bullied into giving a 5 star review or our furniture would not be unloaded at the end. Company was 2 hours late and heavily overcharged us. What they do is give you the final amount (over double what they quoted us) and spring it on you to pay before unloading the most expensive item...they also gave us a form to sign, that states you will not give a bad review and will rate 5 stars. When we said we wouldn't sign, they said they would not unload the rest of our furniture. After much arguing (over an hour) and our refusal to sign the forced 5 star, we paid the amount we didn't initially agree to, they unloaded it but harassed me with phone calls for months afterwards to not write a bad review.
Edit; I'm not using my name because I'm actually frightened of this company. And yes, you DID try to force a 5 star by not returning my items. OWN IT.

28 juli 2023
Omdöme utan inbjudan
Logotyp för Let's Get Moving

Svar från Let's Get Moving

Hello Rain Shine,

we are truly sorry for the experience you had with LGM Hamilton in 2023.

Rest assured, our services have improved since that time and we are always taking proper steps and actions to ensure improvement are constantly being made.

Forcing anyone to sign a document before offloading items is not an accurate representation of how we do things, nor is it how we should ever be operating.

We cannot find you in our system, and ask that you reach us at: customerservice@letsgetmovinggroup.com or at 1877-460-2929 ext 820.

We look forward to hearing from you soon.

LGM HAMILTON

Betygsatt 5 av 5 stjärnor

5-Star Experience!

I had a 5-star experience with Let’s Get Moving. The 2 movers who helped me were quick, safe and friendly, all while respecting my belongings and space. There were no hidden costs, and they even offer a discount if you pay with cash. I will 100% use Let’s Get Moving for my next move.

30 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

It was so easy!

I used Let's Get Moving twice in 2 weeks and both times they were great. Both moving crews were very personable, professional and just nice guys. Can't say enough about them. Both times they were on time and ready to go. Both times they were fast, careful and very efficient. They know how to pack a truck, and a storage space. The rates are very reasonable. I would definitely recommend them.

4 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

…Best Moving Experience

Lets get moving did my packing and move. From start to finish it was excellent. The crew worked very fast and were very careful moving items not to scrstch walls ect. Very knowledgable in disassembly and reassembly. I would reccommend this companly. If you want a good move, this is the company to call. Prompt and very professional.

9 februari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Best moving company in town

I had a couple of bad experiences with moving companies in the past.
Let’s get moving was totally different, they are very professional and take care of everything from start to finish.
Their prices might be a little steep but it’s worth the price.

10 maj 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I used let's get moving this past month

I used let's get moving this past November to move from my Town house to our new home. I cannot say thank you enough for the professionalism, and great work done during the move by the folks from let's get moving. Moved all my boxes, disassembled the beds and reassembled them at the new place. The move started around 9am and was done by 1pm.
I have read and heard about nightmare moves stories. All I can say is that mine was flawless. Will I use let's get moving again? Absolutely. Can only hope they will sustain that same level of service.

4 november 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very happy customer here

Very happy customer here! It was very fast. They called before they came like they said they would. They arrived in the time frame I was told. And they were done within about 4 hours. I was also very impressed with the fact they do local moves. I moved less than 2 km. Very few moving companies do that! They were very careful with my belongs (and I have a lot of antiques). Nothing broke or even got scratched!n Very very pleased and I will be keeping your name in my contact list for next time.

17 december 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Incredibly efficient

Incredibly efficient, polite, professional and hard working. Arsh, Juan and Jose worked flawlessly as a team. Like poetry in motion. Highly recommend.

17 december 2023
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Be careful when the moving company demands payment before the day is done

We booked Lets get Moving because of their confidence in so many great reviews - however we learned that their service is not so great. The day of our move went fine until one hour before they were done, they demanded payment by e-transfer immediately, without any invoice or review of services. Earlier in the day, in their haste to move furniture, they did damage the stones at our entrance but they immediately called their office and confirmed a $400 credit for the damage. When payment was demanded they advised that the credit would follow later. This did not happen and their sales office denied that any such agreement was made. Be careful when the demand for payment is made before their day is done,

8 november 2023
Omdöme utan inbjudan
Logotyp för Let's Get Moving

Svar från Let's Get Moving

Hello Doris.

Thank you for taking the time to share your experience. We genuinely appreciate all feedback, as it helps us improve and address concerns directly.

We’re glad to hear that the move itself went smoothly overall, but we’re truly sorry to learn about the frustration you experienced regarding the payment process and the damage at your entrance. That is certainly not the experience we aim to provide. Our standard procedure is to be transparent about payment timing and to clearly document any credits, damages, or adjustments so there is no confusion for our customers.

Regarding the damage you mentioned, we take responsibility for any issues caused during a move very seriously. If a credit was discussed on the day of service, it should have been properly documented and honored. We understand how upsetting it can be to feel that an agreement was not followed through, and we regret the miscommunication that occurred.

We would very much like the opportunity to review this matter in detail, including the notes from the moving team and office communication, to ensure it is handled fairly and appropriately. Please reach out to our customer care team directly with your move details so we can look into this further and work toward a resolution.

Please reach our customer support team at 1877-460-2929 ext 820 or via email at: customerservice@letsgetmovinggroup.com

Your feedback is important to us, and we appreciate you bringing this to our attention.

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