Leonisa Omdömen 

4 024
•
TrustScore 4 av 5

3,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Believe it or not, I asked AI (artificial intelligence) for some suggestions for finding the best underwear for an apron belly...Leonisa came up among the top two or three. After visiting your website... Se mer

Betygsatt 5 av 5 stjärnor

This bodysuit does everything! It smooths and slims my middle. It supports my breasts while the cross-cross, plunge neckline separates them, so that I don’t have uniboob and can wear lower-cut dresses... Se mer

Betygsatt 1 av 5 stjärnor

DON'T BUY!!!!! I bought $139.01 worth of shapewear and can't exchange two items that don't fit. One item is extremely uncomfortable as it cuts into my skin and rides up. The other item is the wrong... Se mer

Betygsatt 4 av 5 stjärnor

Fantastic that shipping all the way from Georgia USA to remote Western Australia arrived within 2 weeks. The website is easy to use, and the product photos and descriptions are clear. Prices a... Se mer

Företaget har svarat

Företagsinformation

  1. Damklädesbutik
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  3. Badklädesbutik
  4. Herrkläder
  5. Underklädesbutik

Skrivet av företaget

Leonisa’s innerwear is #1 in design and technology. 100% of our garments are produced in-house, in the Americas. We have over 65 years of experience creating high-tech innerwear that offers comfort, shape, durability, and built-in confidence. Once you try us, you won’t ever go back!


Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

4 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,9

Alla omdömen

(4 024)

18 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Very dissapointed

I still have not received my order. It was supposed to arrive on Friday, August 9th. So i contacted Leonisa customer service and their answer was " I don't know, call the post office". Not helpful at all and still no idea where my order is.

6 augusti 2024
Logotyp för Leonisa

Svar från Leonisa

Thank you for your feedback. We would like to take this opportunity to clarify a few points:

The USPS is currently experiencing delays due to severe weather conditions affecting the southeast, mid-Atlantic, and northeast regions of the U.S. Unfortunately, these circumstances are beyond our control.

In an effort to assist, we offered to reach out to the post office for additional clarification on your tracking number, which did not have an expected delivery date at that time. Additionally, we mentioned that if you did not receive your package or it arrived after your needed timeframe, you would have the option to return it for a full refund at no extra cost. Alternatively, you could request that the USPS return the package if you no longer required the product.

The order is currently out for delivery today and is expected to arrive between 3 to 4 pm.

We hope this clears up any misunderstandings and are here to support you with any further questions or concerns.

Betygsatt 5 av 5 stjärnor

I am absolutely in love With my new…

I am absolutely in love With my new underwear!
I love how the band keeps my tummy from flowing over my waistband.
I used to shop at Honeywell, but I will now only buy my undergarments from with you!!! Thank you for being so awesome!

1 augusti 2024
Betygsatt 1 av 5 stjärnor

You have very bad customer service people. They don’t even have solution for customer’s problem. They just cut the call, which is unacceptable.

You have very bad customer service people. They don’t even have solution for customer’s problem. They just cut the call, which is unacceptable. They don’t have any solution to returning product for the people who are living outside USA like in Canada.

9 augusti 2024
Logotyp för Leonisa

Svar från Leonisa

Hello AG!

Thank you for your feedback. As we mentioned in our previous correspondence, we are unable to provide free return labels to our Canadian customers. This is primarily due to the significant import costs imposed by Canadian government regulations, which can substantially impact both your shipping expenses and ours. Even if the return label were free, there would still be additional costs involved for you. Additionally, there are no cross-border label carriers available in the U.S. for this purpose. However, you are welcome to return your item using your preferred Canadian carrier.

We strive to maintain a respectful and professional dialogue in all our customer interactions. Unfortunately, our previous conversation escalated, and we were advised to end the call to ensure that our communication remains productive. We appreciate your understanding and are here to assist you with any further inquiries.

Betygsatt 3 av 5 stjärnor

I don’t feel the description was…

I don’t feel the description was accurate. The fit was ok, but did not do what it was purported to do. Considering that the cost was definitely Not worth it.
Since it was to be worn as a pair of “panties”, and were tried on as such, I’m sure they will be non-returnable.

31 juli 2024
Logotyp för Leonisa

Svar från Leonisa

Hello Janice!
Thank you for your feedback. We are so sorry that the item is not as expected. Please feel free to return it directly on our website here: https://www.leonisa.com/pages/returns-exchanges, or contact us at infousa@leonisa.com for further assistance.

Betygsatt 1 av 5 stjärnor

Charged my credit card...and then nothing

I ordered some shapewear a week ago and my credit card was charged but I never received a confirmation email or order #. Now I am not able to track my package or even know if the order went through on their side. I have tried the chat function, writing them an email, and calling and none of these have worked. I am trying here in a desperate attempt to get this resolved as the shapewear is for my upcoming wedding.

Update: the customer service team was able to get back to me and fix the error and deliver the product. I haven’t been able to try it on yet but I can say the customer service has been great!

4 augusti 2024
Omdöme utan inbjudan
Logotyp för Leonisa

Svar från Leonisa

Hello Alexandra,

Thank you for your feedback! To assist you properly, we'll need your email and additional information to locate your purchase in our system. We've requested this information from you, and once we receive it, we'll be able to continue assisting you further.

Betygsatt 1 av 5 stjärnor

Malo ni es lo que esperaba no hace nada…

Malo ni es lo que esperaba no hace nada esa panty faja es como no tener nada 👎

29 juli 2024
Logotyp för Leonisa

Svar från Leonisa

Hola Gabriela! Gracias por tus comentarios. Lamentamos mucho que el artículo no sea lo que esperabas. Por favor, no dudes en devolverlo directamente en nuestro sitio web aquí: https://www.leonisa.com/pages/returns-exchanges, o contáctanos en infousa@leonisa.com para obtener más asistencia.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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