Fantastic service from start to finish! Lenny made applying for a loan so much easier than I expected. Everything was explained clearly, and they were always quick to reply when I had questions. Got a... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
great service quick efficient and stress free. Cha helped us no judgment. Got approved the next day. Highly recommend Lenny to find you a loan suitable for you
Like to try and trap you into a terrible high interest loan and then tell you that it is basically your only option.......would stay very far away from as close to predatory as you can legally be
Företaget har svarat
A very honest review about Lenny . I didn’t expect for them to pass my personal loan because I tried somewhere else for unsecured loan and lets just say it didnt go well. Lenny I found them on Face... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Lenny is a New Zealand-based loan comparison and advisory service that helps people find personal loan options from a panel of trusted lenders. Our digital platform makes the process simpler and faster, from online applications and secure ID verification through to tracking your application in real time. Licensed by the Financial Markets Authority (FMA), Lenny combines smart technology with human support to help customers compare loan options with confidence. Whether you're consolidating debt, managing unexpected costs, or planning something important, our goal is to make lending more transparent, efficient, and customer-focused.
Kontaktuppgifter
10a 160 Broadway Newmarket, 1143, Auckland, Nya Zeeland
- 0800757747
- domore@lenny.co.nz
- lenny.co.nz
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Pretty helpful and easy to deal with
Pretty helpful and easy to deal with
Efficient and quick - Costly
Efficient and quick, but wow... Some of the worst interest rates I've seen.. shopped around and unfortunately these were the highest, not by a small amount either. By nearly 10%.

Svar från Lenny
Very Efficient
The Lenny team were so friendly, really understood my situation so they help me without any hesitation. They were able to get it done in just 1.5 days from an online application. 'It was SUPERB! FANTASTIC! and most of all HIGHLY Recommended! AA++ on customer service satisfaction. ❤️❤️👌😀👍💥

Svar från Lenny
Getting a loan through Lenny was…too easy
Getting a loan through Lenny was surprisingly easy and stress-free. The entire process was online, and the application only took a few minutes. I got an initial decision almost instantly, and full approval came through quickly. The funds were in my account the next business day, which was a huge relief.
What stood out most was how straightforward everything was—no confusing paperwork, and the digital signing process was simple. Their team was responsive and helpful, even outside normal hours, which made the experience feel personal and professional.
Overall, I’d recommend Lenny to anyone looking for a fast, hassle-free loan option. It really lived up to the promise of being quick and easy.

Svar från Lenny
Really easy and straightforward…
Really easy and straightforward process.
All I did was answer them questions and had the Lenny team find the best del for me.

Svar från Lenny
Simple process for application
Simple process for application, good communication and fast results. Very happy with the service provided.

Svar från Lenny
Best easiest vehicle financing
Saw the car of my dreams applied for finance that day was approved that afternoon picking up the car this weekend

Svar från Lenny
Easy process
10/10 service
10/10 service! So quick with approval and pay out! Super efficient with communication too! Highly recommend ☺️

Svar från Lenny
We give 5 Stars…
We were very pleased with the loan application process from Lenny, they were very quick to respond to our application, request documents that were required, and process our application in a timely manner. We were advised we were successful. The customer support was excellent, ringing to advise or update daily and/or answer any questions.
I agree with a previous review I have a…
I agree with a previous review I have a bad credit score yet ca. Meet loan repayment easily but the way thesevguy work out affordability it so retarded it makes me sick thinking bout it my loan was for cancer treatment one I now missed thacould end cost me my life I also offered security with my loan which was turned down i also direct lenny to there website where it says WE LEND well now they say we arnt lender make it clear then as that is illegal 0/10 for humanity i noticed lenny replied saying affordability is an issue as 60 can't be maintained on a benefit clearly they don't read applications as I am on benefit also self employed part time they where sent thatvnf also

Svar från Lenny
Frustrating Experience with Instant Finance - Discrimination and Poor Communication
I recently applied for a loan through Lenny, and my experience has been nothing short of appalling and infuriating. I feel compelled to share my concerns as I believe they reflect serious issues within the company's operations, particularly around discrimination and a complete lack of communication.
When I submitted my application, I was assured that the process would be efficient and transparent. Unfortunately, the reality has proven to be starkly different. I was promised that I would receive updates regarding my application status within four hours, but instead, I have faced silence and a complete lack of initiative from the company. As someone who is disabled due to my military service, my income is a direct result of that, and it feels as though Lenny is discriminating against me based on where my income comes from. It’s deeply troubling to feel that my financial situation, which is already a result of my hardships, is being dismissed.
This leads me to further concerns about what I perceive as indirect hate crimes being committed against me. The lack of recognition of my income source feels like a biased view, suggesting that my financial contributions are invalid and worthless merely because my information is documented in Australia. This not only adds an additional layer of distress but highlights a desperate need for sensitivity and awareness when it comes to clients with different backgrounds.
Moreover, it is important to point out that under the Credit Contracts and Consumer Finance Act 2003, you are required to communicate with clients and customers in a timely manner regarding their inquiries, complaints, and updates. This includes the acknowledgment of electronic communications sent to your company. So far, you have blatantly breached these conditions, leaving me feeling unheard and diminished.
The repeated need for me to reach out to your customer service has been exhausting and far from what one would expect from a reputable financial institution. Each time I call, I am met with vague answers and a disturbing lack of accountability, as if my application disappeared into a void and no one at Lenny is willing to take responsibility.
If you are contemplating applying for a loan with Lenny, I strongly urge you to rethink your decision. Not only is their communication abysmal, but the discriminatory practices I have encountered are wholly unacceptable. The assurances I was given during the application process have proven hollow, leaving me feeling disregarded and unvalued.
In conclusion, I implore Lenny to re-evaluate their approach to customer service and their understanding of various clients’ circumstances. The way they have treated me as a prospective client is shockingly poor and may discourage others from seeking financial assistance through their services. For those in need of a loan, I recommend exploring other options, as my experience has shown that Lenny cannot provide the understanding or support that is necessary for individuals with disabilities or unique financial backgrounds.
Update, I applied for a small loan and Lenny was happy to discriminate against my military income, and classed it as unacceptable funds and not valid for use and treated me like I was not worthy to help and was really rude about the situation I was not even asking for that much and yet I was beneath their standard it was all very bias with how I was treated the customer representative even hang up on me because she had enough talking to me about it!

Svar från Lenny
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