Hey Troy, we went back and forth on whether to simply move past this or address it publicly, but we decided the honest route was best because transparency matters more than optics.
You mentioned “horrible leads” and “no refund,” but here’s the full story for anyone reading:
You never followed up with the leads generated for you, never showed up to the meetings we scheduled to help you improve results, and even before signing up you told our team that if it didn’t work immediately, you’d “blast us on the internet.” That mindset pretty much guaranteed the outcome.
We personally reviewed your account and even called several of your leads ourselves. They were legitimate, interested prospects. The system works when it’s worked. Many of our clients have 5-star experiences and consistent success because they follow the process.
We maintain around a 90% client retention rate, and while the remaining 10% often comes down to mindset or lack of participation, we always learn and evolve. Our system continues to improve with the power of AI and new technology but success still requires engagement on both sides. When meetings with us are missed and calls and texts go unanswered, results naturally suffer.
The truth is, the outlier here isn’t the system, it’s participation.
We still wish you success in your business journey, and if you ever want to revisit things with a growth mindset, our door’s open.
-Team