It has been always the place of high standard and great customer service.I have been the customer for almost 15 years and always had great customer experience;I felt welcomed and taken care of. My l... Se mer
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Det här tycker kunderna
Kevin and the staff at Leightons in Reading have been great. Initially went in for non-prescription sunglasses that were out of stock at another local retailer. Although they weren’t in stock Kevin wa... Se mer
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they produce Long-term care plan for patient like for my eye test vision tech took pictures to compare my eye structure over time, in future to check my eye health. Perfect staff, tidy and helpful fo... Se mer
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Went to Leighton's because my vision had changed since I was checked last August. I saw Selim Rehman who I think went way over and above to test different aspects of my vision and then to refer me on... Se mer
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Företagsinformation
Skrivet av företaget
Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.
Kontaktuppgifter
Storbritannien
- 0800 40 20 20
- leightons.co.uk
4,9
Utmärkt
3 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 84 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Just thank you
It has been always the place of high standard and great customer service.I have been the customer for almost 15 years and always had great customer experience;I felt welcomed and taken care of.
My last week visit in Reading branch proved the past experience again.I was helped by Kevin with a smile and great reassurance.It was so incredibly important especially these days were things are so dramatically changing and good customer service is not that common.
Thank you for your assistance. I appreciate it.
6 juli 2026
Omdöme utan inbjudan
The friendliness of the Staff is…
The friendliness of the Staff is tremendous
.
6 juli 2026
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care
We're thrilled to hear that you had such a positive experience with our team at Leightons! Our staff always aim to be friendly and provide excellent service. Thank you for taking the time to share your feedback. We look forward to seeing you again for your next appointment.
The Staff are very Professional &…
The Staff are very Professional & Knowledgeable whilst still being Welcoming & Friendly
We always enjoy our visits there.👏
6 juli 2026
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care
We're thrilled to hear that you always enjoy your visits to Leightons! Our team works hard to provide a professional and knowledgeable service while maintaining a welcoming and friendly atmosphere. Thanks for taking the time to share your positive experience with us.
Very thorough eye examinations…
Very thorough eye examinations conducted by two extremely pleasant, knowledgeable and kind people.
2 juli 2026
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care
Thank you for your fantastic review! We're thrilled to hear you had a great experience during your eye examinations with our team at Leightons. If you need anything else, just let us know.
Top Customer Service
I have been a patient at Leightons, Epsom for over 25 years. During that time I have seen a few staff changes, but the one thing that never changes is the level of customer service provided by the staff. All of the staff that I have encountered have always been friendly and polite and have always provided a high level of customer service.
But it is only due to my having recently had to visit the store multiple times in the last month, that I have really realised how outstanding ALL of the staff at Epsom branch are! They always have a smile on their face and a nice welcome when I walk in the branch, they always take the time to help me with whatever my problem is and they never make it feel like I am being a burden and they always go above and beyond to provide the highest level of service that they can. Having worked in retail and customer facing roles myself, I realise that this is not always an easy task and I would like to highly commend every member of staff for going above and beyond for their customers all day, every day.
Thank you Epsom branch for being amazing,
5 juni 2026
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care
We're thrilled to hear about your wonderful experience at Leightons, Epsom! Our team works hard to provide the best customer service, and we're so glad to hear that you felt welcomed and well taken care of during your visits. We truly appreciate your kind words and your loyalty over the past 25 years.
Our team at Epsom will be delighted to hear your feedback. Thank you for choosing Leightons!
Excellent customer service and good value
Kevin and the staff at Leightons in Reading have been great. Initially went in for non-prescription sunglasses that were out of stock at another local retailer. Although they weren’t in stock Kevin was able to order in quickly , even ordering a couple of sizes to get the perfect fit. Was also due an eye test for new prescription , which had done the same day , and new prescription lenses were back in under a week, using my existing frames which I had wanted to keep. The value for money and service at this branch has been excellent and would recommend to anyone.
4 juli 2026
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care
We're thrilled to hear about the fantastic service you received from Kevin and the team at Leightons in Reading! Thanks for recommending us - we truly appreciate it!
Excellent standard of care
The standard of medical care was excellent, and being on the monthly care plan has been worthwhile, with discounts on spectacles when I needed to update, and immediate help when I had an emergency visit. The equipment for tests (retinal photography etc) was impressive, and everyone in the shop kind and helpful.
2 juli 2026
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care
We're thrilled to hear you had such a positive experience with us, especially enjoying the benefits of our monthly care plan. It's fantastic that you found our team kind and our equipment impressive. We're glad you chose Leightons for your eyecare needs!
A lovely man at Leightons in…
A lovely man at Leightons in Christchurch repaired my sunglasses. He went above and beyond to help - excellent customer service. Thank you!
27 juni 2026
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care
Thank you for taking the time to share your experience with us! We're so pleased to hear that you received excellent customer service from our team at Leightons Christchurch. It's great to know that our colleague could help you out with your sunglasses - we'll make sure to pass on your kind words. If you ever need anything else, just let us know!
Polite helpful member of staff
Polite helpful member of staff. I arrived without a pre arranged appointment but was seen straight away.
I have always received very good Service from Leightons Southampton.
29 juni 2026
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care
We're thrilled to hear about your positive experience at Leightons Southampton! Our team works hard to ensure all our patients receive excellent service. Thank you for taking the time to share your feedback. We look forward to welcoming you back for future appointments.
they produce Long-term care plan for…
they produce Long-term care plan for patient like for my eye test vision tech took pictures to compare my eye structure over time, in future to check my eye health.
Perfect staff, tidy and helpful for customers.
29 juni 2026
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care
We're thrilled to hear how impressed you were with our long-term care plan and the advanced technology used during your eye test. Our team at Leightons always aims to provide top-notch service, so we're delighted you found our staff to be perfect, tidy, and helpful. Thanks for taking the time to share your positive experience!
Really amazing experience and Sarah is…
Really amazing experience and Sarah is a gem
27 juni 2026
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care
Thank you for sharing your fantastic experience with us! We're thrilled to hear she made your visit so amazing. If you need anything else, just let us know!
Eye Test
I attended Leightons in Totton for an eye test. The test started on time, as per the arranged appointment and was conducted in a very professional and caring manor. All of the procedures were fully explained, including there function and purpose. The results were discussed in detail and advice provided. The staff were very friendly and professional at all times.
25 juni 2026
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care
We're thrilled to hear you had such a positive experience at Clapham & Leightons in Totton! Our team takes great pride in providing professional and caring service, so we're delighted to read your feedback. It's fantastic to know that everything was fully explained and you felt well taken care of throughout your eye test. We appreciate your kind words and we hope to see you again soon!
Always great customer service and clean…
Always great customer service and clean environment
25 juni 2026
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care
We're thrilled to hear you've had a great experience with us, thank you for taking the time to share your feedback. Our team at Leightons always strives to provide excellent customer service in a clean environment. We look forward to welcoming you back for your next visit!
Svar från Leightons Opticians & Hearing Care
We're thrilled to hear you had a great experience with us! Thanks for taking the time to share your positive feedback.
If you have any questions or need further assistance, just let us know!
The staff were all very helpful and…
The staff were all very helpful and experienced and all with a smile
25 juni 2026
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care
We're thrilled to hear you had such a positive experience with our team at Leightons! It means a lot to us that you found our staff helpful, experienced, and friendly. We always aim to provide top-notch care with a smile. Thanks for taking the time to share your feedback!
Highly Recommend Leightons Fleet
Highly Recommend Leightons Fleet. What a truly professional, caring and lovely bunch of people. The service exceeded my expectations and they went above and beyond with both of my appointments. The tests were swift and not stressful at all and the service was flawless. The team are friendly and caring and really brightened up my day :)
25 juni 2026
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care
We're thrilled to hear about your positive experience at Leightons Fleet! Our team is dedicated to providing exceptional care, and it's wonderful to know that you felt well taken care of during your appointments. We appreciate your kind words and we're delighted that we could make your day brighter. Thanks for recommending us!
This company have always been very…
This company have always been very helpful going back possibly 40 years !
25 juni 2026
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care
We're thrilled to hear about your positive experience with us over the past 40 years! We greatly appreciate your long-term support and loyalty. If there's anything more we can do for you, please just let us know.
Ive came here all my life
Ive came here all my life . Friendly welcoming staff good value for money everything you need .
24 juni 2026
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care
We're thrilled to hear that you've been coming to Leightons for so long and that you find our staff welcoming and the services good value for money. We aim to provide everything you need for your hearing healthcare. Thank you for your kind words!
Hearing Appointment with Eleanor on Weds 24 Jun
Elenor made me feel really relaxed and calm during what was a rather uncomfortable procedure. Not only was she super personable and calm, but she clearly explained to me the future steps to ensure I maintain good ear health moving forwards.
24 juni 2026
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care
Thank you for sharing your experience with Elenor! We're thrilled to hear that she made you feel relaxed and explained everything clearly. We're so grateful for your kind words and look forward to seeing you again in the future for your ear health needs.
The best opticians locally
The best opticians locally. Previously used vision express and spec savers, but the service and experience was not very impressive. Leighton's offer and much better user experience. Highly recommend.
22 juni 2026
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care
We're so thrilled to hear about your fantastic experience at Leightons! Providing top-notch service is what we strive for, and we're delighted you had a great experience with us. Thanks a lot for recommending us, we appreciate it!
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