I had to go to the eye emergency department in Southampton. Following this I decided to book an appointment with the Southampton branch for a full eye check and scans.These were done and I then ordere... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
had a wonderful experience at Leightons Opticians & Hearing Care in Reading. I visited after accidentally bending the hinges on my glasses, and I was warmly welcomed by a gentleman who was assisting a... Se mer
LEIGHTONS opticians and hearing care Beth was amazing. My shades had been damaged through heat which was in the case Wuthering and heat left a residue all over my expensive Parda sunglasses. I wen... Se mer
Exceptional service every time! Whenever I need my sunglasses adjusted or repaired, Toby and the team at Leightons Opticians in Poole are always incredibly helpful. They fix them without question and... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.
Kontaktuppgifter
Storbritannien
- 0800 40 20 20
- leightons.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 85 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I had to go to the eye emergency…
I had to go to the eye emergency department in Southampton. Following this I decided to book an appointment with the Southampton branch for a full eye check and scans.These were done and I then ordered varifocal glasses and contact lenses.The staff were amazing and really helpful and explained all the relevant factors that were affecting my vision.Brilliant service.
Had a wonderful experience at Leightons…
had a wonderful experience at Leightons Opticians & Hearing Care in Reading. I visited after accidentally bending the hinges on my glasses, and I was warmly welcomed by a gentleman who was assisting another customer but still took the time to ask if I needed help. While I waited, another friendly member of staff became available, repaired my glasses, and refused any payment when I asked how much I owed. Their kindness and generosity left me speechless. I cannot thank the team enough, and I will definitely return to Leightons for my next eye test and glasses. Highly recommended!
Eye test booked online yesterday…
Eye test booked online yesterday appointment within 1 hour & all dealt with precisely & professionally
Good customer relations
I would like to thank Emily and Kevin…
I would like to thank Emily and Kevin for their help by fixing my spectacles and good advice.
Very friendly and reassuring staff…
Very friendly and reassuring staff throughout my appointment.
LEIGHTONS opticians and hearing care…
LEIGHTONS opticians and hearing care Beth was amazing. My shades had been damaged through heat which was in the case Wuthering and heat left a residue all over my expensive Parda sunglasses. I went to our local opticians and inquired about getting them clean as they were really Damaged,
Beth one of their assistants took the glasses thoroughly clean them put them in a machine was very nice with excellent customer service, she was very friendly super helpful and did not charge me any money,
Thank you so much Beth..! You are amazing and LEIGHTON opticians
I will definitely recommend your shop to everyone to go there and use all services and products
Thank you very much kind regards.
I would not recommend Leightons
I would not recommend Leightons, on 2 occasions I have contacted them following several years of regular tests.
On the 1st, I had a pvd, although I didn’t know at the time they wouldn’t see me just suggested my Gp.
On the 2nd, this year I started having double vision in one eye after only 3 months since my last test, I was abroad and explained in some detail, they did not even reply! A test then showed a difference of .75 diopters from their test, maybe it has changed that much in a short time but their disinterest was appalling.
Great service
Everyone was very pleasant and helpful with constant and consistent advice. I felt listened to and values
Optician fantastic customer survey…
Optician fantastic customer survey badly needs to be updated with a no applicable box.
We had a really lovely experience here
We had a really lovely experience here. Mya and Aleksandra were warm and welcoming. Aruba was amazing with my son. She really made him feel comfortable and at ease during his first eye test.
Excellent customer service.
Excellent customer service.
Plenty of parking.
The best of staff. Always have time for you. No hard selling.
Informative
Knowledgeable staff
Knowledgeable staff, a pleasant experience from Amar, Molly and Ed
Praise for a job well done
Toby is very patient and helpful. He is professional and inspires confidence. I am grateful and would highly recommend your company which provides such good service.

Svar från Leightons Opticians & Hearing Care

Svar från Leightons Opticians & Hearing Care

Svar från Leightons Opticians & Hearing Care
Excellent experience
Excellent personnel, friendly, pleasant manner both from people carrying out the eye tests and from the person discussing a change of lenses and maybe new frames. Very clear and thorough explanations of everything.

Svar från Leightons Opticians & Hearing Care

Svar från Leightons Opticians & Hearing Care
Excellent service
Excellent service, polite, understanding staff.
I have every confidence in the advice and help given.

Svar från Leightons Opticians & Hearing Care
Stripped screw head.
I had stripped a screw head on an old pair of sunglasses that I was very attached to. I took them into Leightons in Hempstead Valley shopping centre and Mark was very helpful. He removed the offending screw at zero cost. Many thanks Mark.

Svar från Leightons Opticians & Hearing Care
Really friendly staff who explained…
Really friendly staff who explained everything in a very positive manner. A great experience from start to finish.

Svar från Leightons Opticians & Hearing Care
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