I ordered my trainers and used the free next day delivery code had emails come through every time there was an update which I thought was really good could track it on the shop app trainers arrived ne... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
These are clearly genuine Jordans. Delivery was easy and as fast as I had paid for. Everything was box beautifully as expected. The reason for 4 stars and not 5 is the price. These are much cheaper... Se mer
Absolutely awful customer service - ordered shoes which were too small and needed returning. Had to make several attempts through email and WhatsApp - no reply (for at least a week). Given the option... Se mer
Företaget har svarat
Order trainers 2 weeks ago have had no response and tried to contact via DM, whats app etc. This is main present for my son for Xmas. Update, after several messages the trainers have arrived as prom... Se mer
3,7
Medel
163 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Absolutely amazing service
Absolutely amazing service, east to purchase and great communication throughout the process, have recommended all my friends to purchase for an Xmas present. Will be buying again
7 december 2021
Omdöme utan inbjudan
Very easy
Very easy, quick replies and came quickly will definitely buy from there again
7 december 2021
Omdöme utan inbjudan
Brilliant!
Efficient service ordered on Monday afternoon shoes were with me 9am next day!
7 december 2021
Omdöme utan inbjudan
10/10 service from the team at…
10/10 service from the team at Leicester Grails! Will be shopping here again soon.
7 december 2021
Omdöme utan inbjudan
Lecister grails is the best place to…
Lecister grails is the best place to buy the trainers from I placed order and I got them delivered the very next day, also very good chromed service and quick responses if you need any help
7 december 2021
Omdöme utan inbjudan
Placed an order 10 days ago no response…
Placed an order 10 days ago no response to my email texts or Instagram
This is my sons main present and I’m so worried, the lack of communication is awful I just want a refund so I can buy elsewhere and get these bought in time 😭 Leicester grails reply to your customers!!!
6 december 2021
Omdöme utan inbjudan
Svar från Leicestergrails
Hello, thank you for your feedback. I have just checked the status of your order & you had unfortunately had an attempted delivery via DPD which was missed by yourself. We have resolved this matter & rescheduled delivery.
LEICESTERGRAILS
I am trying to get a response from this company with no joy
I am trying to get a response from this company I placed my order last Friday it says they will dispatch between 2 and 5 working days . Nothing has been dispatched yet no answer to my emails or WhatsApp messages , it’s making me very nervous now about what kind of company I have placed the order through. Please just reply to your emails 😡!! I am going to leave it another 24 hours and one more email and then if no response I will be contacting my credit card company!
3 december 2021
Omdöme utan inbjudan
Svar från Leicestergrails
Hello, thank you for your feedback. We are replying to all customers everyday as with some there may be a little delay, please bare with us!
LEICESTERGRAILS
Placed an order over a week ago and the…
Placed an order over a week ago and the order was confirmed and money was taken from my bank account straight away. Then received another email to say the order had been cancelled as they don't have the stock but the item was on the website for £80 more. I have emailed and contacted on whatsapp to no reply. No idea as to how long I will receive my refund. Avoid at all costs!
2 december 2021
Omdöme utan inbjudan
Fantastic company
Fantastic company, ordered the product for next day delivery and it came next day! High quality at a lower price than many other websites. Fast communication with seller replied both to my concerns on size via email and Whatsapp.
30 november 2021
Omdöme utan inbjudan
Do not order from here
Do not order from here. I placed an order over 14 days ago. I have not received an email confirmation or any delivery details. I have tried to contact via WhatsApp, phone call, Instagram and their online contact form and had no response. I’ll be surprised if I receive the order let alone a refund. Awful company, horrendous customer services!
29 november 2021
Omdöme utan inbjudan
Ordered a pair of Jordans and they came…
Ordered a pair of Jordans and they came next day, great service and fast communication was provided, definitely will be buying again from the company and will recommend to others
21 november 2021
Omdöme utan inbjudan
Love love love my Jordan 1 mids I…
Love love love my Jordan 1 mids I recently brought from this company. Will defo be shopping from them again👍🏼
21 november 2021
Omdöme utan inbjudan
Amazing service👍👍
Amazing service will definitely be ordering from here again 👏👍
21 november 2021
Omdöme utan inbjudan
Great customer service
Great customer service, would definitely recommend
21 november 2021
Omdöme utan inbjudan
Amazing service
Amazing service! Shoes came on time and in good condition thanks.
21 november 2021
Omdöme utan inbjudan
Purchased a pair of Jordan 4’s which…
Purchased a pair of Jordan 4’s which came a few days ago. I was very pleased by the quick delivery and the availability to track the package. Would love to purchase from Leicester Grails again soon!
21 november 2021
Omdöme utan inbjudan
Great customer service
Great customer service, quick and easy. Definitely recommend👍
21 november 2021
Omdöme utan inbjudan
Delivery
I got Jordan’s from there and the time of the delivery was amazing. Definitely will be ordering 2-3 pairs of shoes. Thanks for the amazing service 👍👍
21 november 2021
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.