Extremely responsive customer service. Well built and beautiful Murphy bed. Cannot comment on assembly as we had someone assemble it for us but Legacy did include a video and written notes on how to... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Legacy created a beautiful, custom, king-sized Murphy bed with side cabinets. It is meticulously created and even completed ahead of schedule. It is sturdy and so easy to use. Strongly recommend th... Se mer
We are very pleased with our new Murphy bed from legacy handcraft. Stephanie went above and beyond from the very first time we met via a virtual tour of the show room all the way through delivery and... Se mer
Excellent product, accurately described, I won’t hesitate to recommend, and I will buy again. However, the one disappointing feature is cheap silver bolts when they should have been black bolts and b... Se mer
Företagsinformation
- Möbelaffär
- Amish-möbler
- Sovrumsmöbler
- Dekoration- och inredningsbutik
- Heminredningsaffär
- Försäljare av köksmöbler
Skrivet av företaget
Legacy Handcraft (formerly Urban Legacy) creates handcrafted home furnishings that connect modern design with time-honored tradition. From floating shelves and mantels to Murphy beds, each piece is built from solid wood, designed to last a lifetime, and made to bring both elegance and purpose to your space. Designed to inspire. Built to matter. Made to last.
Kontaktuppgifter
704 Main Street, 17501, Akron, USA
- (717) 983-3033
- hello@legacyhandcraft.com
- legacyhandcraft.com
4,8
Utmärkt
599 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I ordered the wrong size shelves and…
I ordered the wrong size shelves and had to return them. I am truly pleased with the professionalism and curtesy I was shown while working through the return. Both the wrong shelves and the correct ones were shipped and delivered in a timely fashion. The shelves are absolutely beautiful.
2 januari 2024
Easy to navigate website
Easy to navigate website. Accurate description and shipping was quick and on time. Great quality product. Highly recommend.
2 januari 2024
Wood wall art
Excellent customer service!! Had an issue with my order and they immediately reached out to me to fix the problem. Thank you Kristi! I highly recommend doing business with this company *****
28 december 2023
Svar från Legacyhandcraft
Hi Lisa,
I just reached out to you via email, but also wanted to reply to your review. Like I said in my email, we had no idea that you were so frustrated with your order, and very much wish that we could have had the chance to make things right for you. We never want a customer to walk away feeling so frustrated! I offered some options in my email to get this taken care of for you, and I look forward to hearing from you soon!
Kristi
Update: Thank you for allowing us the chance to resolve this for you, Lisa!
Ordered just a few days before the…
Ordered just a few days before the holidays. It arrived in time with clear installation instructions.
21 december 2023
The shelves are beautiful
The shelves are beautiful. They showed up quicker than expected. Putting them up this weekend.
19 december 2023
The first set of shelves I ordered were…
The first set of shelves I ordered were a lot darker than I had wanted and they returned them without any hassle. Then, when I reordered they were exactly what I wanted. Super fast shipping!
19 december 2023
A+ Experience
Great product that was custom made and well priced. The service was great upon ordering, items received in perfect condition given great care in packaging, and install was simple. Highly recommend.
19 december 2023
Svar från Legacyhandcraft
Thanks for being an A+ customer, Steven! We look forward to working with you again soon.
Kristi
Delivery was timely
Delivery was timely. Product was wonderful and just what I wanted.
14 december 2023
The shelves are absolutely beautiful…
The shelves are absolutely beautiful and exactly what I was looking for. They were shipped out right away and arrived early. I will definitely be ordering more in the future!
21 december 2023
Great product shipped quickly and…
Great product shipped quickly and arrived exactly as advertised.
20 december 2023
Easy to order
Easy to order. Shipping was prompt and the quality of the shelves was excellent and the hardware to hang them worked perfectly.
I highly recommend Urban Legacy.
18 december 2023
Svar från Legacyhandcraft
Thanks for the kind words, Ginger!
Kristi
Excellent product and customer service.
1 december 2023
We loved the look and quality
We loved the look and quality. If you like the rustic farmhouse look you’ll love it. Very well pleased with our purchase
11 december 2023
I had a couple questions about the…
I had a couple questions about the shelves I was looking to order and the folks at Urban Legacy got back to me straight away with all the information I needed. I loved knowing the wood comes with a story and is doing good by Nature, plus they look beautiful!
21 november 2023
Beautifully crafted!!!!
I was incredibly impressed by the shelves I ordered with Urban Legacy. They are exactly what I wanted, crafted beautifully, look one-of-a-kind and SO easy to install (with a little help). Would recommend to friends!!! I've already gotten compliments on them
21 november 2023
Svar från Legacyhandcraft
Hi Jordan - I loved reading your review! Thank you so much for taking the time to post it. If any of your friends want to order, feel free to share the promo code from your packing slip so they can save 10% on their order!
Kristi
I wish I could tell you how to make…
I wish I could tell you how to make improvements but this was a great experience and it met my expectations from what I had seen on your website. Great Job!
21 november 2023
Product looks amazing and should be…
Product looks amazing and should be perfect to display all of my plants.
27 november 2023
Love our shelves
Love our shelves, this is our second order. Also quick shipping and well packaged. They look amazing in our kitchen.
27 november 2023
Svar från Legacyhandcraft
Hi Cheryl,
Thank you so much for the repeat business. We're so glad you loved your shelves! If you post any pics of them, feel free to tag us - or if you email some pics to customerservice@urbanlegacy.us we can feature them on our insta page!
Kristi
Hardware perfect!
Ordering questions were answered promptly and the hardware arrived timely. Installation was easy and the customized hardware works beautifully. Thank you!!
16 november 2023
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