Adoro il passeggino per la comodità e la facilità di utilizzo ma fin da quando l'ho tirato fuori dalla scatola emana un odore fortissimo di plastica...credo siano i suoi componenti ,che hanno intaccat... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have the Influencer stroller in Army Green. The rose gold framw is so pretty. Bought it in 2022 and we've gone on multiple travels now. Haven't used it every day but occasionally at home too. Haven'... Se mer
Watch out: breaks down quickly and customer service won’t send you spare parts. I’ve got mine for two years and it’s ready to be replaced. I wrote to customer service to explain that the bumper had br... Se mer
Der Buggy an sich ist super, jedoch ist die Kundenbetreuung miserabel. Auf der Homepage wird alles schön beschrieben, 30 Tage Rückgaberecht. Ich habe den gleichen Buggy auf einer Seite 100€ günstige... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Making parenting easier is our slogan at Leclercbaby. Located in the Netherlands, Leclercbaby is a company founded in 2020 with the objective of providing parents with innovative and smart solutions to support them through their journey as parents. At Leclercbaby, we constantly challenge ourselves to develop the best products. We are happy to offer you strollers and their accessories equipped with top-notch functionalities awarded and praised by parents and professionals from the industry on multiple occasions. Our strollers are the perfect combination of practicality and style to fit any lifestyle. Aside from being lightweight with a refined design, our strollers are equipped with a one-hand automatic folding system. Just one touch is all it takes! Let gravity do the job for you in 1.5 seconds to fold your stroller and free yourself from hassle. Our products are designed to accompany you on each of your adventures. Let your life be full of freedom and joy with Leclercbaby!
Kontaktuppgifter
Westplein 55, 3016 BL, Rotterdam, Nederländerna
- +31(0)10-3027086
- welcome@leclercbaby.com
- leclercbaby.com
2,7
Dålig
201 omdömen
Ingen aktuell inbjudningshistorik
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I got my order very quickly and we love…
I got my order very quickly and we love our new buggy. Easy to open and close. Very easy to push around. And my son says it's comfortable and he loves it.
27 juli 2022
Svar från Leclercbaby
Dear Brian John Spencer, we love to hear that especially also children like our strollers and that they feel comfortable in them. Thank you for the great feedback!
World-class customer service!
The handle in our stroller purchased in UAE got broken in Austria. We contacted the support, provided the proof of purchase and the photo of the defect and they sent us a new part immediately via Express delivery. Magically we received the new handle just three days after we reported the problem without paying a penny. World-class customer service!
21 juli 2022
Omdöme utan inbjudan
Svar från Leclercbaby
Dear Sergey, thank you for this uplifting comment. It was our pleasure to help you out quickly. This is what we do it for!
Amazing customer service and amazing products!
We absolutely love our magic fold stroller, as it's so light and compact and also very comfortable for our toddler. Unfortunately a component got broken so the backrest was no longer reclinable. I contacted the customer service asking if there was an official service that repairs leclerc strollers in my country. After reviewing the video I took to demonstrate the damage, they advised that we are getting a new stroller.
20 juli 2022
Omdöme utan inbjudan
Svar från Leclercbaby
Hello Judit, thank you for the uplifting comment, we are very happy that we could help you! Your Leclerc Baby Team
Top ding !
Een hele fijne kinderwagen!
Aangeschaft in combinatie met een wieg dat net als de buggy makkelijk in te klappen is. Nu met een tweede op komst zag ik dat je 2 buggy's aan elkaar kunt bevestigen. Ideaal!
Voor eventueel een nieuw model zou het super fijn zijn voor alle vaders, als de duwstang iets hoger zou zijn of uitschuifbaar met grotere wielen (luchtbanden). Dit I.v.m obstakels op de weg waardoor de buggy af en toe blijft hangen.
Deze buggy is zeker aan te raden. Hij rijd heel soepel en licht.
Wij zijn er erg blij mee!
5 juli 2022
Omdöme utan inbjudan
Svar från Leclercbaby
Dank u voor uw volledige en waardevolle feedback. En goed om te horen dat u blij bent met de aankoop. We moeten zeggen dat de duwstang lang genoeg blijkt voor de meeste mensen, met 100 cm hoogte vanaf de grond gemeten, maar we zijn blij om nieuwe ideeën voor verbetering te ontvangen. Binnenkort komt er een nieuwe Buggy met dezelfde uitstekend eigenschappen als u van ons gewend bent, maar dan met grote wielen en een paar extra technische snufjes! De banden zijn trouwens volrubbere banden, deze gaan nooit lek.
Excellent customer service.
The bumper bar on our pram broke and I emailed asking where to buy a replacement. After providing proof of purchase, a free replacement was sent and arrived very quickly! Excellent customer service.
3 juli 2022
Omdöme utan inbjudan
Svar från Leclercbaby
Thank you for the positive review, we are happy to hear to be rated an excellent customer service.
Top-Beratung am Messestand
Top-Beratung am Messestand, so dass wir spontan zum Kauf angeregt worden. Sämtliche Funktionen des Influencers wurden mehrmals vorgeführt. Der indonesische Kollege war ebenfalls sehr freundlich und kompetent. Danke für die hervorragende shopping experience.
29 juni 2022
Omdöme utan inbjudan
Svar från Leclercbaby
Lieber Ryan, vielen lieben Dank für die tolle Bewertung und das Kompliment an meinen Kollegen. Wir freuen uns daß sie zufrieden sind mit ihrem Ankauf und mit unserer Beratung! Liebe Grüße, Catrin
Kundenbetreuung miserabel!
Der Buggy an sich ist super, jedoch ist die Kundenbetreuung miserabel.
Auf der Homepage wird alles schön beschrieben, 30 Tage Rückgaberecht. Ich habe den gleichen Buggy auf einer Seite 100€ günstiger gefunden, daher den Buggy zurückgeschickt und warte bis heute auf eine Rückerstattung. Nach Mails und Telefonaten leider keine Reaktion. Während des Verkaufs ist alles gut, sobald man den Artikel zurückschickt, lassen sie einen hängen.
Warte schon seit mehreren Tagen auf die Rückerstattung und bin mal gespannt, wann wir das Geld endlich bekommen
29 juni 2022
Omdöme utan inbjudan
Svar från Leclercbaby
Ihre Bemerkung und Erklärung ist nicht richtig und auch nicht fair. Wir geben ihnen in der Bewertung als Kundin ebenfalls eine 1 Star-Rating.
Amazing customer service
Amazing customer service!
I live in Singapore where there was no stock of the basinet I needed for my stroller. They went out of their ways and found one even if the item was sold out on their main website. All the communication was done through WA and in one week I had my item delivered to my door.
Thank you so much <3
27 juni 2022
Svar från Leclercbaby
Dear Gabriela, we are very happy to hear that everything went smooth and that you have received the bassinet. We walk the extra mile for you :) Kind regards, Leclerc Baby Team
Absolutely recommended.
Useful stroller.
I couldn’t wait to see and try my new stroller from leclerc even if I was a bit skeptical…. A really nice surprise. I would totally recommend.
24 juni 2022
Svar från Leclercbaby
Hello Melissa, thank you for the nice review and trust you have in us. We are happy to hear that you are fully convinced. Much appreciated!
Svar från Leclercbaby
Hello, thank you very much for your positive comment! Enjoy your Leclerc Baby product :)
no problems, fast delivery
the order went smoothly
I have chosen to pay by bank transfer,
at first glance i didn't know where i was supposed to transfer the money, it was only when i took a closer look that i found it on the invoice in small print (IBAN and instructions etc),
That could have been made a little easier on my part, otherwise everything was great after the money was received, they sent it immediately and I received it after 2 days
22 juni 2022
Svar från Leclercbaby
Dear Subi, Thank you for your purchase at Leclerc Baby and your positive review. Much appreciated!
Passeggino comodissimo da città
Il passeggino Leclerc Baby è comodissimo, soprattutto per chi vive in città o viaggia, perché è compatto e leggero ma robusto. Maneggevole e facile da usare, viene venduto con molti utili accessori. Inoltre, l'azienda è molto affidabile e il servizio clienti è ottimo: il personale è gentilissimo, disponibile e pronto a rispondere ai dubbi e a risolvere qualsiasi problema. Assolutamente consigliato!
20 juni 2022
Omdöme utan inbjudan
Svar från Leclercbaby
Ciao Marta, grazie mille per il fantastico feedback. Siamo lieti di sapere che il nostro passeggino è perfetto per voi e per le vostre esigenze cittadine. Cordiali saluti, il vostro team Leclerc Baby
Svar från Leclercbaby
Thank you Ivan for the uplifting comment, enjoy your Leclerc Baby product :)
Great customer service
Great customer service! We lost a strap pad while traveling and Catrin helped us get another pair all the way to Kuwait. We got a quick response from Leclerec and the item was immediately shipped. And it’s our favorite travel stroller, so we are happy to get those pads before we test it again on our upcoming trip.
15 juni 2022
Omdöme utan inbjudan
Svar från Leclercbaby
Dear Eman, thank you so much for your kind words and we are happy that you received this spare part and that you love our stroller. This is really what we call 'walking the extra mile for our customers' all the way to Kuwait :) Enjoy, kind regards, Catrin
I’m really enjoying every moment in…
I’m really enjoying every moment in using Hexagon. Easy to use, quality of used materials is extremly good, easy to take as a hand luggage on board. Highly recommended.
3 juni 2022
Svar från Leclercbaby
Dear Karina, thank you so much for the great review and your Hexagon purchase. It is truly a style icon amongst the buggy's and also cabin proof like all our models. Kind regards, your Leclerc Baby Team
My new stroller is so wonderful!!
My new stroller is so wonderful!!! I chose Leclerc for my second child and I’m very happy. It’s incredibly easy to pack into my car, I really can do it with only one my hand and the same with its opening. Also a design is very stylish , I chose army green colour for model “Influencer” and it looks very nice . I ordered a footmuff polar, that accessory is very useful - it’s Soft and warm for my baby and I can chose deferent zip position of it. And what I love most is that I can easily take off wheels for cleaning after walk for using my stroller at home too.
Really the best product! Thank you so much, Leclerc!
2 juni 2022
Omdöme utan inbjudan
Svar från Leclercbaby
Dear Anna, thank you for your detailed and fantastic review. We are very pleased to hear that you love our products and how functional and easy they are to use. Very good that you also take care of your pram and clean the wheels regularly, which is absolutely necessary to ensure a smooth ride and to avoid problems. Thank you,Leclerc Baby Team
Verdaderamente excelente
Verdaderamente excelente ! Servicio rápido y eficaz !!! El coche es una pasada ..por lo menos de momento ! Haría mejor el porta vasos ..pero en comparación a lo qie es el coche ..no es nada !!! En hora buena a los fabricantes …si a esto se añadiría un descuento a quien coje un pack completo ,,sería la bomba ! Un saludo
24 maj 2022
Svar från Leclercbaby
¡Muchas gracias por esta preciosa reseña Diego! Tenemos nuestras ofertas de paquetes que ahorran algo de dinero y de forma regular nuestros minoristas y nosotros ofrecemos promociones. Nos alegra leer palabras tan positivas sobre nuestra silla de paseo. El equipo de Leclerc Baby
Excellent product and customer service
We love the magic fold stroller for how easy it is to fold and unfold, and it is very stable and smooth to push while being very lightweight! After a year of use there’s a part that’s broken but customer service offered help right away, they even have WhatsApp! My special thanks to Ms Catrin Werner, she’s the most helpful customer service person I have ever met.
18 maj 2022
Omdöme utan inbjudan
Svar från Leclercbaby
Dear Nicole, thank you very much for your kind words and I am so happy that you love our product and that we could help solving the problem in teamwork with our business partner in Hong Kong! Kind regards, Catrin
Exzellenter Kundenservice
Exzellenter Kundenservice. Hilft den Kunden bei jeder Kleinigkeit weiter und sucht nach den besten Möglichkeiten. Vorallem einen großen Dank an Catrin.
18 maj 2022
Omdöme utan inbjudan
Svar från Leclercbaby
Vielen lieben Dank Nicole, das ist schön zu hören. Wir tun unser Bestes, um einen Top-Service zu bieten und das Leclerc BabyTeam freut sich über jedes Kompliment. Viele Grüße, Catrin
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