Learnpaladin Omdömen 37

TrustScore 2.5 av 5

2,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I signed up over 3 months ago as I saw an advert as people have mentioned it's not quite as it's advertised to however I still used it and got some value out of it. I set a reminder after three month... Se mer

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Betygsatt 1 av 5 stjärnor

I signed up for a 7 day trial and cancelled on the morning of the 7th day. I was charged $69.99 for an entire year. I found there was no way to cancel in the settings of the app, just an option to not... Se mer

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Betygsatt 1 av 5 stjärnor

This is an app that promotes itself through high-quality mini documentary videos on history that are really appealing. The problem is that once you subscribe, you realize that they have ZERO of those... Se mer

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Betygsatt 5 av 5 stjärnor

I signed up for a 3 month subscription in Dec and extended it out a year because I love it. I can choose from hundreds of different people from history or even from different time periods. It shows he... Se mer

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Kontaktuppgifter

2,4

Dålig

TrustScore 2.5 av 5

37 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 95 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 3 av 5 stjärnor

After quite a bit of back and forth

After quite a bit of back and forth, Paladin was eventually able to locate my account that was being charged and offered a full refund. It definitely took some persistence and a fair amount of nudging on my end, but to their credit, they did come through in the end and resolved the issue.

25 mars 2026
Omdöme utan inbjudan
Logotyp för Learnpaladin

Svar från Learnpaladin

Hi Jonny,

We’re happy to hear that you’ve received your refund and that our support team was able to assist you.

Best regards, Paladin Team

Betygsatt 5 av 5 stjärnor

Worthwhile program

The program is excellent but the timing was bad for me to continue. Thanks

23 mars 2026
Omdöme utan inbjudan
Logotyp för Learnpaladin

Svar från Learnpaladin

Hi Mary,

We’re sorry for any confusion here.

We’ve reviewed your account and can confirm that no recent charges have been made. The only payments on record are older transactions, which were already addressed previously.

It’s possible there may be another account or a different charge source involved, and we’re happy to help clarify this for you. Our team has reached out to you directly to investigate further and make sure everything is fully resolved.

Best regards,
Paladin Team

Betygsatt 1 av 5 stjärnor

Definition of SCAM

charged €60 for a free trial and that they are ignoring emails. Moreover the app's quality was intentionally misrepresented through flashy ads. Paladin is AI slop: using high-end marketing to sell low-effort, AI-generated content.

16 mars 2026
Omdöme utan inbjudan
Logotyp för Learnpaladin

Svar från Learnpaladin

Hi Marco,

We’re sorry to hear about your experience and for the confusion caused.

We’ve reviewed your case and reached out to you directly to clarify the situation. The plan activated at the time of purchase was a discounted offer without a trial, which is why the charge was processed immediately.

As the payment was processed through Apple, billing and refund decisions are handled directly by them. That said, we’re always here to help clarify any details and assist where possible.

Best regards,
Paladin Team

Betygsatt 5 av 5 stjärnor

This app is brilliant

This app is brilliant. History on Bitesized pieces. I find I’m actually retaining a great deal and the quiz battles are a great idea. Highly recommended. It’s well designed, music, voices amd artwork are great.

22 februari 2026
Omdöme utan inbjudan
Logotyp för Learnpaladin

Svar från Learnpaladin

Hi Simon,
We are pleased you enjoyed the app! We always do our best to make your experience memorable and we’re happy to know we achieved that.
Best wishes, Paladin Team

Betygsatt 5 av 5 stjärnor

Great content very easy to learn and…

Great content very easy to learn and scroll and repeat when you want. I have reached out to them to add more and they keep adding And were very receptive to my feedback, I’m actually excited to continue my subscription.

1 mars 2026
Omdöme utan inbjudan
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Svar från Learnpaladin

Your feedback has put a smile on our faces!
We are so happy to hear that it's been helpful to you and appreciate your support.

Best wishes, Paladin Team

Betygsatt 1 av 5 stjärnor

Doesn’t have what it says in the ads.

The app got me with the cool stories on their ads. I subscribed for three months; none of the interesting stories used in the ads are actually available on the app. It’s actually more worth it to just watch the ads and do your own independent research. The quizzes are a joke and while the stories are well broken down, it’s really better suited for kids.

15 mars 2026
Omdöme utan inbjudan
Logotyp för Learnpaladin

Svar från Learnpaladin

Hi Regina,
We are sorry to hear the app did not match your expectations.
Thanks for giving it a try and we hope you’ll give the app another chance.
Best wishes, Paladin Team

Betygsatt 2 av 5 stjärnor

Not really what I was expecting,based…

Not really what I was expecting,based on social media ads.Just someone reading of a script?You could get that in a lot of free podcasts.
Was expecting a more lively ,AI generated visuals,that is more engaging.The subjects really interest me but lousy presentation.

11 mars 2026
Omdöme utan inbjudan
Logotyp för Learnpaladin

Svar från Learnpaladin

Hi Roberto,

We’re sorry to hear that the app didn’t match your expectations.

Thank you for giving it a try and we hope you’ll consider giving us another chance in the future.

Best wishes, Paladin Team

Betygsatt 5 av 5 stjärnor

Great app

I never leave reviews but this app is amazin. They do need to add an option to make it so just can just listen and don't have to take quizzes and just do the final boss battle or something. Really enjoyed it though!

27 februari 2026
Omdöme utan inbjudan
Logotyp för Learnpaladin

Svar från Learnpaladin

Hi Anna,
We are pleased you enjoyed the app!
We always do our best to make your experience memorable and are glad we’ve achieved it.
Best wishes, Paladin Team

Betygsatt 1 av 5 stjärnor

Terrible experience

Terrible experience. Misleading advertising on social media and misleading registration that looks like a free trial but immediately charged. After less than an hour I cancelled and requested a refund which was ignored.

23 februari 2026
Omdöme utan inbjudan
Logotyp för Learnpaladin

Svar från Learnpaladin

Hi there,
Thank you for sharing your feedback!
We apologize for any inconvenience you may have had.
We’ve sent you a request via TrustPilot to help us identify your account in our system.
Once we receive your details, our support team will review your case and assist you accordingly. To help us handle this as quickly as possible, please contact us at hello@learnpaladin.com and include the reference number JR3929434. This will allow us to locate your account and provide you with accurate next steps based on your subscription.
Best regards, Paladin Team

Betygsatt 1 av 5 stjärnor

When you go to cancel the subscription …

When you go to cancel the subscription after answering some questions about the reasons for cancelling at the last page there is actually no option to cancel only an option saying "Don't cancel" so obviously it's a scam
Also, the subscription did not appear among other Play store subscriptions

18 februari 2026
Omdöme utan inbjudan
Logotyp för Learnpaladin

Svar från Learnpaladin

Hi Anita,
Thank you for sharing your feedback!
We apologize for any inconvenience you may have had.
Best regards, Paladin Team

Betygsatt 1 av 5 stjärnor

I had a “free” account and used it once… I

I had a “free” account and used it once and thought it was dumb so I deleted it. Months later I was charged US$22 out of nowhere. I redownloaded the app and made sure I did indeed have the free account; I did. The subscription did not appear in my iTunes subscriptions. Scam scam scam scam scam.

22 februari 2026
Omdöme utan inbjudan
Logotyp för Learnpaladin

Svar från Learnpaladin

Hi Brandy,
Thank you for sharing your feedback!
We apologize for any inconvenience you may have had. We’ve sent you a request via TrustPilot to help us identify your account in our system.
Once we receive your details, our support team will review your case and assist you accordingly. To help us handle this as quickly as possible, please contact us at hello@learnpaladin.com and include the reference number BRANDYST0493284. This will allow us to locate your account and provide you with accurate next steps based on your subscription. Best regards, Paladin Team

Betygsatt 1 av 5 stjärnor

Boring app

The ads for the app are great, but the actual content is nothing like it. The ad said I would get a refund if I try the app and am not convinced. However, I emailed them several times and never got a reply.
They basically only invest in nice ads and make cancelling the subscription hard, and refunds impossible. Go get a book.

19 februari 2026
Omdöme utan inbjudan
Logotyp för Learnpaladin

Svar från Learnpaladin

Hi there, Thank you for sharing your feedback! We apologize for any inconvenience you may have had. We’ve sent you a request via TrustPilot to help us identify your account in our system. Once we receive your details, our support team will review your case and assist you accordingly. To help us handle this as quickly as possible, please contact us at hello@learnpaladin.com and include the reference number LENA3043929. This will allow us to locate your account and provide you with accurate next steps based on your subscription. Best regards, Paladin Team

Betygsatt 1 av 5 stjärnor

This is a scam

This is a scam, first they charge you through apple then they charge you directly on your cc. Even thought I canceled the apple subscription I was still charged full price on my cc month later. All my support emails got ignored. Stay away from this scam !

15 februari 2026
Omdöme utan inbjudan
Logotyp för Learnpaladin

Svar från Learnpaladin

Hi Adam, Thank you for sharing your feedback! We apologize for any inconvenience you may have had. We’ve sent you a request via TrustPilot to help us identify your account in our system. Once we receive your details, our support team will review your case and assist you accordingly. To help us handle this as quickly as possible, please contact us at hello@learnpaladin.com and include the reference number ADAMSUWALA3924923. This will allow us to locate your account and provide you with accurate next steps based on your subscription. Best regards, Paladin Team

Betygsatt 1 av 5 stjärnor

Scammers!!

Scammers!!! Fraudulent company!!!!
Auto renews at double the cost without your knowledge
5 ignored emails and no other method of contacting them
Misleading too as there's no video just pictures

11 februari 2026
Omdöme utan inbjudan
Logotyp för Learnpaladin

Svar från Learnpaladin

Hi Katy, Thank you for sharing your feedback! We apologize for any inconvenience you may have had. We’ve sent you a request via TrustPilot to help us identify your account in our system. Once we receive your details, our support team will review your case and assist you accordingly. To help us handle this as quickly as possible, please contact us at hello@learnpaladin.com and include the reference number KATY0439347. This will allow us to locate your account and provide you with accurate next steps based on your subscription. Best regards, Paladin Team

Betygsatt 3 av 5 stjärnor

Poor quality better as a children’s app

Experience and content is nothing like promo videos. Ultra gamified, can’t simply be viewed or listened to without quizzes and pauses.
Huge gaps in UK edition to leading world figures. Very US history centric. Waste of money. Might be good for kids

9 januari 2026
Omdöme utan inbjudan
Logotyp för Learnpaladin

Svar från Learnpaladin

Hi Antonia,

Thank you for your feedback, we really appreciate you taking the time to share your experience.

We understand that the format at the time, especially the quizzes between chapters, may not have suited your preferences. We’re currently working on an updated experience where these interruptions will be reduced, allowing for a smoother and more flexible way to explore the stories.

Since your review earlier this year, we’ve made several improvements, including publishing many new stories, introducing video content in the app, and releasing new stories in an updated format.

We also appreciate your note regarding content diversity and regional coverage, this is something our team continues to expand.

Your feedback has been very helpful as we keep improving the app.

Best regards,
Paladin Team

Betygsatt 1 av 5 stjärnor

Unauthorized charges & ignored support

I never agreed to a paid Paladin Pro subscription, I started a free trial only. The subscription never appeared in my Apple subscriptions, and I received no email, warning, or notification that a paid plan had started.

I only discovered Paladin was charging me after investigating unexplained payments, hidden inside the app settings, leaving me no realistic way to cancel in time.

Paladin refused a refund, wrongly claiming that app usage equals consent (it doesn’t under EU consumer law), and has since repeatedly ignored my follow-up emails.

I am still waiting for a refund of €78.91. I will update this review if Paladin resolves this.

17 januari 2026
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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