Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Despite ordering two identical bras in the same size, the nude version arrived two sizes larger than the black one. Delivery took almost four weeks. All those viral reviews are clearly paid for. Over... Se mer

Betygsatt 1 av 5 stjärnor

WARNING!! Wish I had checked trustpilot before buying. Delivery time was 4 weeks. And what a joke!! Bought two bras, and they are definitely NOT true to size and bad quality. What a waste of money.

Betygsatt 1 av 5 stjärnor

Worst company I've ever dealt with, returned an order in the 14days given only for them not to take the return from the delivery service & to send back to me. Tried contacting them on all platforms wi... Se mer

Betygsatt 2 av 5 stjärnor

I’ve ordered 2 leggins from luna a week ago, and I haven’t received any updates regarding the delivery. Nothing!! I hope I get it one day

Företagsinformation

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Skrivet av företaget

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Kontaktuppgifter

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Mycket dålig

TrustScore 1.5 av 5

53 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

WARNING!!

WARNING!!
Wish I had checked trustpilot before buying. Delivery time was 4 weeks.
And what a joke!! Bought two bras, and they are definitely NOT true to size and bad quality. What a waste of money.

11 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Extremely disappointed

Despite ordering two identical bras in the same size, the nude version arrived two sizes larger than the black one. Delivery took almost four weeks. All those viral reviews are clearly paid for. Overpriced and unreliable. Save your money.

25 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Worst company I've ever dealt with

Worst company I've ever dealt with, returned an order in the 14days given only for them not to take the return from the delivery service & to send back to me. Tried contacting them on all platforms with no response. So now having to pay for the rest of my order that 1 was not the right size & 2 1 no longer have. Stay clear from this please absolute scammers

17 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I ordered a simple bra

I ordered a simple bra. It took 2.5 weeks for the package to arrive. The package contained an entirely different item! I immediately followed the instructions to initiate a return. The link always would not open, or it would not allow the QR code to print. After 7 emails with this company promising me assistance; I went to my credit card holder for assistance

8 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Never received my order

I purchased two tops from Luna on January 23rd, but I still haven’t received my order. The delivery deadline has long passed, and I can no longer find the company’s website.

This has been extremely frustrating and concerning.
I do not recommend this store. Please be careful and avoid purchasing.

23 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

AVOID THIS COMPANY!!!

This is a scam, the goods come from China and are complete rubbish. The return costs almost 30 euros. I got the address of a virtual office in England where the products are returned. They use AI-assisted customer service.

15 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

AVOID LIKE THE PLAGUE

0 stars is being polite!
Ordered 15th January, nothing ever came! Sent email after email and they claim 48-72 hour response nothing.. I just want my money back for items I never even received - massive scam of a company!
As soon as I sent an email stating I’ll be going through my bank they reissued my order… lo and behold that still hasn’t come! They state UK is 5WD - lie item comes from china direct AVOID

15 januari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Zero would be too many stars

Zero would be too many stars
Product advertised made in USA... it's shipped from.china and also made in China.
Selling products you can buy for 3€ on shein and temu for 200x the price. In fact worse quality than what i got on shein.
Do not use them they are scammers

5 februari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Awful company, avoid.

My first order was fab - just the leggings I’d been looking for, I was so pleased. Second order, they sent me old stock which were nothing like the first lot of leggings I’d received. I returned the leggings, paid return postage, and now the company aren’t responding to my emails, neither have a received a refund. This has gone on for nearly 2 months. Avoid this company, there are so many better gymwear brands to order from.

17 januari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Absolute scam - AVOID

Absolute scam, avoid avoid avoid. Ordered on the 4th, still hasn’t arrived. Can’t get any response at all from them and they delete any comments I make on social media. Cannot stress enough to NOT BUY FROM THIS COMPANY. Wish I’d checked the trust pilot reviews first.

18 december 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I ordered the red light therapy device

I ordered the red light therapy device. IT worked great at first then it started SHOCKING the heck out of my face. Pretty sad this company doesn't give refunds on their crappy products. SHAME!

9 september 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

DO NOT USE

Absolutely awful company. DO NOT USE. I spent over £100.00 for 3 items. They arrived 5 weeks later. Terrible quality. Asked to return and get a refund but was refused as the items were 'sale' items. ALL ITEMS ON THEIR WEBSITE ARE NOTED AS SALE ITEMS so basically you will have huge difficulty in obtaining any refund. They are definitely a scam company.

24 augusti 2024
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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