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LawnStarter - Lawn Care Provo Omdömen 47

TrustScore 4.5 av 5

4,3

718 W 1720 N # 323, 84604 Provo, UT, US


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Monica and her team communicate well with their schedule to mow our lawn and keep us apprised when Mother Nature throws a kink in the works. They are professional and eager to please their customers.... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Almonte is excellent! He lets me know if he has to delay and does a great job. Highly recommend!

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Betygsatt 5 av 5 stjärnor

We are new to LawnStarter and have been very impressed with the communication and service we have had so far. Luke has done an amazing job and has kept us in the loop if the weather is going to be bad... Se mer

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Betygsatt 5 av 5 stjärnor

Corey was polite, he actually came a day early which was great so my yard would be done for the weekend. He communicated with me via text because I was initially unavailable, but we were able to talk... Se mer

Företaget har svarat


Företagsinformation

  1. Trädgårdstjänster

Om LawnStarter - Lawn Care Provo

Skrivet av företaget

LawnStarter makes lawn care easy and stress-free. Whether you're balancing work, family, or time away from home, our platform helps you book reliable, affordable lawn services from trusted local professionals. Get a free, instant quote online—no spam calls. Manage everything through our app and enjoy a well-kept yard without the hassle. Rated highly for convenience and quality, LawnStarter gives you back your time while ensuring your lawn always looks its best. Read our reviews and see why thousands trust LawnStarter for weekly mowing, seasonal cleanups, and more.

More Than Just Lawn Mowing

Skrivet av företaget

From seasonal cleanups to shrub trimming—we do it all.
LawnStarter offers a full suite of lawn care services to keep your yard looking great year-round. Whether you need edging, fertilization, aeration, or leaf removal, our local pros have you covered. Book what you need, when you need it—all in one place.

Meet Our Done Right Guarantee

If it’s not right, we’ll make it right.

If it’s not right, we’ll make it right.
Your satisfaction is our priority. If a service doesn’t meet expectations, we’ll re-mow, fix the issue, or refund—no hassle, just peace of mind.

Kontaktuppgifter

Too much on your plate?

Let us handle the lawn—so you have one less thing to worry about.

4,3

Utmärkt

TrustScore 4.5 av 5

47 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 86 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Almonte is excellent

Almonte is excellent! He lets me know if he has to delay and does a great job. Highly recommend!

18 september 2025
Omdöme utan inbjudan
Logotyp för LawnStarter - Lawn Care Provo

Svar från LawnStarter - Lawn Care Provo

Almonte's one of our best - sounds like he's keeping up his usual solid work! Communication and quality make all the difference.

Betygsatt 5 av 5 stjärnor

Been using Lawnstarter for 4 years now…

Been using Lawnstarter for 4 years now and I could not be more pleased with the service. Have had the same lawn service for 3 of those 4 years. You schedule they show up and do the job, they let you know they are done and you pay. Love Lawnstaryer and Pride lawn service.

31 juli 2025
Omdöme utan inbjudan
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Svar från LawnStarter - Lawn Care Provo

Four years of loyalty like that really means something - thanks for sticking with us! Pride Lawn Service has been doing solid work, and it shows when customers like you keep coming back. The whole schedule-show-pay system is exactly how it should work, no hassles. Glad LawnStarter has been taking care of you all this time!

Betygsatt 1 av 5 stjärnor

Very disappointed

Very disappointed. The “pro” did not finish the job on the first day; they cut the front but not the back. No explanation was given. I was promised that they would complete the work on the next weather compliant day. Spoiler: they did not. They instead rescheduled to another day. Lawnstarter customer service seems to think that by giving me a discount, this absolves them and allows them to string me along. I do not recommend.

25 maj 2025
Omdöme utan inbjudan
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Svar från LawnStarter - Lawn Care Provo

We're sorry for the inconvenience and lack of follow-through you experienced. This isn’t the service we aim to provide. Please reach out directly to make things right. Kindly send us an email to hello@lawnstarter.com with LSReviews-TP/MichelleB subject line on it.

Betygsatt 1 av 5 stjärnor

Charges a surprise 40% service fee after one time services

Had okay success using this app/site for regular lawnmowing- main concern was the app being buggy or rejecting my card for seemingly no reason (might be my bank?) however, when I attempted to use their one time service options I had a shady experience.

The process was supposed to be that I put a budget out there for a service (not sure how I’m supposed to know what the going rate is) then the provider either accepts it or charges more. I think this sets you up to pay more than you should but that’s not really the problem I had. When my regular provider showed up to do my weekly cut he went ahead and performed the service at the rate I had put in the quote, even this wouldn’t have annoyed me since he accepted my max I was willing to pay and didn’t charge me more. LAWNSTARTER however, added an additional 40% onto the final bill meaning that I had unwittingly paid an extra 40% more than the highest amount I was willing to pay.

I’ll be canceling my weekly service, obviously, but thought I should warn others of the insanely high backend fee you’ll be charged after the service is complete.

6 september 2024
Omdöme utan inbjudan
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Svar från LawnStarter - Lawn Care Provo

Hello, Lauren. We apologize for the inconvenience this may have caused you. We already investigated your issue and have an available resolution. We would love to discuss this with you further. We will be reaching out to you soon to make things right. Thank you!


Betygsatt 5 av 5 stjärnor

Excellent Job!

Derrek did a great job! I’m stuck inside with Covid and I’m grateful for all the hard work he did. Our lawn is big and it looks great. Thank you 😊

30 augusti 2024
Omdöme utan inbjudan
Logotyp för LawnStarter - Lawn Care Provo

Svar från LawnStarter - Lawn Care Provo

Hi Jessica! We are happy you're happy with Derrek’s lawn mowing service. Seeing that you had a 5-star experience is the best thing we could hope for! Your review means a lot to us, Jessica. Thank you for choosing LawnStarter.
We look forward to serving your lawn for many years to come!

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service, job well done.

30 juli 2024
Omdöme utan inbjudan
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Svar från LawnStarter - Lawn Care Provo

It makes our day to hear that we were able to provide you with 5-star service, Ricardo. We’ll ensure the entire LawnStarter team receives your feedback – they’ll be thrilled to hear your kind words.

Betygsatt 5 av 5 stjärnor

Corey was polite

Corey was polite, he actually came a day early which was great so my yard would be done for the weekend. He communicated with me via text because I was initially unavailable, but we were able to talk and brainstorm the vision for the yard until I came home!

12 juli 2024
Omdöme utan inbjudan
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Svar från LawnStarter - Lawn Care Provo

It is delightful to hear such positive words and it’s always a pleasure to serve you, Kimmi!

Betygsatt 1 av 5 stjärnor

FAKE COMPANY COLLECTING CREDIT CARD INFO

Scheduled first service on 13 June. 8 days later my lawn wasn't mowed and there was no communication. I cancelled before hearing more lies from the fake "company." They are only collecting credit card info and personal info, not providing lawn care.

This review is simply a summary of my experience. What's unacceptable is how you call yourself a business and conduct yourself in this manner. This is apparently how you guys operate and I'm not interested in having any further lies communicated to me in any way. This is the worst "company" I have *ever* dealt with in my life. I wish I would have checked all of the online reviews rather than your website and I would have avoided all of this since they are mostly negative. I have screenshots, a full text history to prove all of this. The proof simply lies in the pudding. You all made empty promises for a week straight but never mowed my lawn. The excuses I was given were so fake and unclear, the first time the guy just wasn't able to do it and I wasn't given a reason why at all. And I was informed that evening he was supposed to be there like duh of course he's not going to be here today it's dark already. The second time the guy canceled and I wasn't told anything until I realized my lawn wasn't getting mowed that day either. I had to reach out to customer service the next afternoon to find out that he wasn't going to mow it. No communication yet again. The last time the third person canceled and also I was not informed until I contacted customer service Friday evening. That was when it was scheduled for Thursday and I was lied to on Thursday and told that if he wasn't there that day he would be there the next day. I was lied to for a week straight by your so-called customer service department. You guys have no concern about anything clearly. You guys have absolutely no interest in providing lawn care, that's for sure. But I sure didn't have the option to *delete* my credit card info, only *update* it with another valid card. Interesting how that works even after I canceled my account . I'm glad I never became an actual customer because it was a nightmare enough just trying to be one.

YOU HAVE NOT E-MAILED ME, STOP THE LIES. I e-mailed you at this address three times just to see what fluff you'd throw at me and you never responded so stop POSING online. You are only replying here to save face and it doesn't work. I checked my spam folder as well, no responses.

13 juni 2024
Omdöme utan inbjudan
Logotyp för LawnStarter - Lawn Care Provo

Svar från LawnStarter - Lawn Care Provo

Hello HP! Thank you for your update. We apologize that you did not receive our responses. We have emailed you as we aim to make things right. We will advise our Experience Specialist to email you again. Thank you for your patience.

Betygsatt 5 av 5 stjärnor

Kyle did a great job and was nice and…

Kyle did a great job and was nice and helpful

20 juni 2024
Omdöme utan inbjudan
Logotyp för LawnStarter - Lawn Care Provo

Svar från LawnStarter - Lawn Care Provo

Thanks for reviewing your pro’s lawn care work, Bob! It's always good to hear about our providers doing good work. And if you ever think of a way that we can improve our service, definitely let us know through the app.

Betygsatt 5 av 5 stjärnor

Matthew was on time and highly skilled...

Matthew was on time, polite, efficient, friendly, and got the job done quickly. Couldn't be happier with his service!

26 april 2024
Omdöme utan inbjudan
Logotyp för LawnStarter - Lawn Care Provo

Svar från LawnStarter - Lawn Care Provo

Hello! Thank you for your review, Arabia! We are very happy to hear that you are satisfied with the service and are spreading the word about it. We appreciate your feedback and we look forward to serving your lawn for many years to come!

Betygsatt 5 av 5 stjärnor

Gabrielle was great very professional

Gabrielle was great: very friendly and professional!

When he heard my grass was pretty high, he was even willing to come earlier than the day scheduled...

5-Stars!

21 april 2024
Omdöme utan inbjudan
Logotyp för LawnStarter - Lawn Care Provo

Svar från LawnStarter - Lawn Care Provo

Wow, this is exactly what we like to hear, Monica. We put customer satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you!

Betygsatt 5 av 5 stjärnor

David did a great job in our lawn!

David did a great job in our lawn. He was very punctual and arrived at the time he committed. He responded quickly whenever I had inquiries.
Communication was easy and scheduling with Lawn Starter was quick and easy. I will recommend them to our friends and neighbors.

20 april 2024
Omdöme utan inbjudan
Logotyp för LawnStarter - Lawn Care Provo

Svar från LawnStarter - Lawn Care Provo

Hi Cyn, thank you for taking the time to provide a rating, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.

Betygsatt 5 av 5 stjärnor

Patrick did an absolutely AMAZING…

Patrick did an absolutely AMAZING job!!! He went over and above our expectations. He mowed the yard very evenly. He edged the entire yard. He left NO mess. He is just incredible!!!!

29 mars 2024
Omdöme utan inbjudan
Logotyp för LawnStarter - Lawn Care Provo

Svar från LawnStarter - Lawn Care Provo

We are so grateful for your review, Chris! Thanks for sharing your rating with us and the community.

Betygsatt 5 av 5 stjärnor

Quick and efficient crew

Quick and efficient crew. They finished my front and back yard in about 30 minutes. They clean up really well too.
My contact is very open with communication and even gives me tips so I don't get overcharged for long grass/extra work. Very honest, I respect that.

19 mars 2024
Omdöme utan inbjudan
Logotyp för LawnStarter - Lawn Care Provo

Svar från LawnStarter - Lawn Care Provo

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us, Chan. Thank you for choosing LawnStarter. We look forward to serving your lawn for many years to come!

Betygsatt 5 av 5 stjärnor

Communication is key!

Robert communicates with me when he will be arriving. That is key for me! He does a fantastic job!

6 december 2023
Omdöme utan inbjudan
Logotyp för LawnStarter - Lawn Care Provo

Svar från LawnStarter - Lawn Care Provo

Thank you for taking the time to rate us, Mare! We appreciate your support.

Betygsatt 5 av 5 stjärnor

Reliable team and they do a good job

Monica and her team communicate well with their schedule to mow our lawn and keep us apprised when Mother Nature throws a kink in the works. They are professional and eager to please their customers. We definitely recommend them!

3 december 2023
Omdöme utan inbjudan
Logotyp för LawnStarter - Lawn Care Provo

Svar från LawnStarter - Lawn Care Provo

I'm thrilled to hear Jane that you've had such a positive experience with Monica and her team! Effective communication and a commitment to customer satisfaction are key aspects of our service, and it's heartening to know that they have met your expectations. It's great that they keep you informed about the schedule and handle any challenges posed by Mother Nature with professionalism. Your recommendation means a lot to us, and we're grateful for your trust and support. If there's anything specific you'd like us to continue or improve upon, please don't hesitate to let us know. We're dedicated to ensuring your ongoing satisfaction, and we look forward to providing excellent service for your lawn in the future. Thank you for choosing us!





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