I was extremely impressed with the care and attention from the Support Team. They were immediately available. In the course of conversation over the phone, email, or text, I was left with the im... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
For a Financial Services company I can’t believe how personalized the service is. The team works with you with flexibility to keep your investments safe. They are a top notch team who care about each... Se mer
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Exactly what I was told from a friend, who helped me complete transaction sending/receiving on two different cold wallets. I didn't have any issues but,if I did I was assured by several others that yo... Se mer
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Amazing experience using Lantern. Super easy interface. Top tier customer service with Jeff who really took the time to explain the program. He is the reason that we ultimately decided to move fo... Se mer
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Företagsinformation
Skrivet av företaget
Lantern Finance is a US-based lending platform that provides secure, reliable access to crypto-backed loans with dedicated customer support. Use your assets—like BTC, ETH, XRP, and more—as collateral to unlock liquidity without having to sell your crypto.
Kontaktuppgifter
1810 E Sahara Ave STE 75004 , 89104, Las Vegas, USA
- 415-365-0100
- support@lantern.finance
- lantern.finance
4,8
Utmärkt
114 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Customer service is fantastic!
Customer service is fantastic! Website is easy to understand and use. You can tell they care about your experience.
6 februari 2026
Svar från Lantern Finance
Thank you! We really do pride ourselves on our customer support, and are continuously making user experience improvements. Don't hesitate to reach out with any feedback or questions!
5 Stars worthy of 10 Stars ...
I feel the desire to share my personal and professional review on what an amazing experience I have had so far with the Lantern Finance opportunity and their staff. All the way around, 5+++ Stars!!! Being new and inexperienced to the digital finance world, Lantern took the time to guide me through each step of the onboarding process as a new client and have remained readily available at all times via phone, email and text ... an absolute rarity in today's world. Thank You, Lantern! I highly recommend and trust Lantern to anyone who understands the value of using Lantern to leverage their opportunities and needs.
Thank you for creating this opportunity for all involved. Please keep up the amazing customer service...it and the peace of mind combined, are appreciated beyond measure!!! Again ... thank you!
Yours in Digital Finance Success ...
Stayce
AmeriFund Investments, LLC
5 februari 2026
Omdöme utan inbjudan
Svar från Lantern Finance
Thank you for the very kind words and the vote of confidence - it means a lot to us!
No access to my account
I wrote down my password but now you do not accept it.
I asked for Reset on password to be sent to my email (this one) and no message is sent so I can reset email.
1. Why was my password rejected?
2. Why do you not send me message so I can update to new password?
2 februari 2026
Svar från Lantern Finance
Hi Carmen, looks like our support team already reached out to you and resolved the issue! Please don't hesitate to reach out with any other questions.
These guys are for the people
These guys are for the people. I have had an absolute exceptional experience. The level of support I have received from the founder Jung, has been above and beyond. If I could give more that 5 stars I would. Excited to see lantern continue to thrive
31 januari 2026
Omdöme utan inbjudan
Svar från Lantern Finance
Thanks Keenan! Happy to hear that you've been enjoying your Lantern experience!
Great customer service
Great customer service! They answered all my questions and helped with the initial transfer from my Uphold account. The funds were deposited to my bank within 48 hours, which was helpful. This loan has allowed me to leverage my crypto and invest in other assets.
Very Happy!
7 januari 2026
Svar från Lantern Finance
Thank you Nuri! Glad we were of help!
Great site, great service!
Very user friendly
Very quick process
Very thorough information
27 januari 2026
Svar från Lantern Finance
Thanks James! Happy to hear that you had a great experience with us.
The personal service is unbeatable a…
The personal service is unbeatable a person on the other end of any issues or questions. The custody is as good as it gets .
15 januari 2026
Svar från Lantern Finance
Thanks Bryan for being a valued client of ours Bryan! We pride ourselves on our robust human support!
Great communication
Great communication. Friendly and informative. I found them and never needed to look anywhere else for servicing my personal requirements.
16 januari 2026
Svar från Lantern Finance
Thanks Ricardo! Love to hear that you’re a happy client with us.
Very happy with the speed and ease of…
Very happy with the speed and ease of getting the loan. I still have a few questions though.
14 januari 2026
Svar från Lantern Finance
Appreciate the review Russell! Feel free to call/text/email us with any questions and we’re happy to help!
Uncommonly simple.
It was the simplest and most straightforward business experience I have had in a very long time. I will not hesitate to be a future customer again.
9 januari 2026
Svar från Lantern Finance
Thanks for the review! Grateful to have you as a valued client.
Amazing experience using Lantern
Amazing experience using Lantern. Super easy interface. Top tier customer service with Jeff who really took the time to explain the program. He is the reason that we ultimately decided to move forward. Great rates.
We will definitely use their service again. Kudos!!
9 januari 2026
Svar från Lantern Finance
Thank you for the kind words, and agreed - Jeff is fantastic!
This was my first time doing a loan…
This was my first time doing a loan using crypto. Very easy process and support answered all my questions in a timely manner. Will use them again
6 januari 2026
Svar från Lantern Finance
Thanks for the review Caprize! Love to hear that we were helpful
The customer service is awesome if…
The customer service is awesome if needed. I called them, they called me, great email communication as well. Had funds by the end of the day.
3 januari 2026
Svar från Lantern Finance
Thanks Steven, great to hear we were able to be of assistance! Grateful to have you as a valued client!
Great company real people no foreign…
Great company real people no foreign answering service, you get old fashioned customer service.
24 december 2025
Svar från Lantern Finance
We pride ourselves on our hands on customer support - really great to hear that we've been helpful! Thank you for the review.
The company processed the paperwork within 24 hours.
The company processed the paperwork quickly, and the funds required arrived on time. Also, I attempted to call the number, and received a prompt return call who could respond to my initial questions. Thanks for providing this reliable service.
23 december 2025
Svar från Lantern Finance
Thanks for the review! Very glad that you're having a great experience with us.
Very responsive customer support
Very responsive customer support, easy and fast process.
22 december 2025
Svar från Lantern Finance
Thank Amy! Hope you enjoy the holidays and happy new year in advance!
Svar från Lantern Finance
Thank you for the review! We're always here to help!
Best word to describe Lantern
Best single word to describe Lantern Finance: FAST
Loan approval: FAST
Money in account: FAST
Customer service replies: FAST
8 december 2025
Svar från Lantern Finance
Thank you for the review! We know our clients are busy so we aim to make our products work fast too!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.