Having purchased a 3.5-sec BMW iX M60 decided it was time to sell my V8 F Type Jag. Very sad day; so went to Landrover garage and test drove a more practical Defender D300 130 X-Dynamic HSE. This got... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Although we did not end up purchasing a vehicle through JLR Rockar. Our experience in the Canary Wharf dealership with Chloe was really great. We spoke about our needs for buying a car through PCP. Sh... Se mer
Företaget har svarat
What an incredible buying experience!!! This company is streets ahead of dealerships that I’ve bought from before. From unbeatable pricing, first class customer service, quality car, friendly staff (... Se mer
Företaget har svarat
Found Rockar via Carwow and can’t speak highly enough of how easy the process was from start to finish. Was a little concerned about ordering from London given I live in Scotland but I shouldn’t... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Love buying the car you love with Rockar. The exciting new way to buy your car. Set your budget, find your new vehicle, then checkout online. Alternatively, you can pop in and see us at our digital store in Cabot Place, Canary Wharf where you will be able to experience our exciting new space, talk with our friendly experts, explore and test drive the latest Land Rover models. Our team is passionate about finding you the Land Rover you love, and helping you love buying it. Interested? Visit us online today.
Complimentary Home Delivery
Your new Land rover in as little as 1 week
Experience the ultimate in convenience and luxury. When you purchase your new Land Rover with Rockar, we’ll deliver it directly to your doorstep — at no extra cost.
Your Land Rover journey starts online and can end with the keys in your hand in as little as 1 week. No showroom queues, no pressure — just a seamless experience backed by expert advice and a premium delivery service.
It’s luxury, delivered.
Kontaktuppgifter
Unit RS330, 345 Cabot Square, Canary Wharf, E14 4QT, London, Storbritannien
- 0330 088 8735
- helpme@rockar.com
- landrover.rockar.com
4,6
Utmärkt
998 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Arizona customer service was…
Arizona customer service was incredible.
Very knowledgeable.
20 juli 2024
Svar från Rockar Land Rover
Hi Ashley, thank you for your 5 star review! We'll be sure to pass the feedback onto Arizona and the team in store :-) We hope you love your new Jaguar
Richard was really helpful and the…
Richard was really helpful and the order process straightforward - my third car from Rockar!
18 juli 2024
Svar från Rockar Land Rover
Thank you Phil for taking the time to leave us a 5 star review. We'll be sure to pass the feedback onto Richard and the Online Experience Team :-) We hope you love your new Jaguar! Rockar
Svar från Rockar Land Rover
Hi Karl, thank you for taking the time to leave us a 5 star review. We hope you love your new Land Rover :-)
Would give them zero stars if possible
Would give them zero stars if possible. Our Land Rover was going in for a service approx £2k of work and I mentioned to them that there was a fault with the rear window. They said it would be a flat £250 to even look at the window, no work, no parts, no nothing. £250 to just begin diagnostics on a fault. This is our third car from Rockar but never ever will I buy a car from them again.
8 juli 2024
Omdöme utan inbjudan
Seamless experience
Seamless experience, I will never go back to an out of town dealership.
21 juni 2024
Svar från Rockar Land Rover
Morning Daniel, thank you for your wonderful feedback! We're thrilled you enjoyed your Rockar experience and we hope you love your Land Rover!
From start to finish the guys at rockar…
From start to finish the guys at rockar were so helpful ! Professional and lovely. Thankyou
13 juni 2024
Svar från Rockar Land Rover
Hi Lucy! Thank you for leaving us a 5 star review! We hope you love your new Land Rover :-) Rockar
Svar från Rockar Land Rover
Hi Jane, thank you for leaving us a 5 star review! We hope you love your new Jaguar :-) Rockar
Svar från Rockar Land Rover
Morning Deepak, thank you for your review. We're thrilled you enjoyed your Rockar experience. Thank you for choosing Rockar and we hope you love your new Land Rover :-)
Svar från Rockar Land Rover
Hi Freda, thank you for taking the time to leave us a 5 star review. We hope you love your new Jaguar :-) Rockar
Seamless experience so far.
Just awaiting build confirmation for new car from JLR now but process so far with Rockar has been very easy. Highly recommended.
31 maj 2024
Svar från Rockar Land Rover
Morning Mark, thank you for taking the time to leave us a 5 star review! We hope you love your new Jaguar
Always very helpful and interested in…
Always very helpful and interested in what I was looking for within the range of vehicles I was looking for, and being able to part exchange of my current vehicle within the ordering process. In conclusion I would be helpful to know with some certainty, the part exchange price quoted at the time of placing my order would remain the same or close to the original price quote. Mr H Manley
28 maj 2024
Svar från Rockar Land Rover
Hi, thank you for your five-star review and for choosing Rockar again! We're thrilled you had such a positive experience with Richard and Max, and we'll be sure to share your kind words with them both. We hope your F-Pace brings you many miles of joy. Rockar :-)
Svar från Rockar Land Rover
Hi Shane, thank you for taking the time to leave us a 5 star review. We hope you love your new Land Rover :-)
Svar från Rockar Land Rover
Hi David, thank you for 5 star review! We're thrilled you enjoyed using our website :-) Rockar
New Defender
I initially enquired about buying a Defender from Rockar and was very impressed with the customer service and eagerness to help. I have since placed a deposit with them and can’t rate them highly enough.
23 maj 2024
Svar från Rockar Land Rover
Hi David, thank you for taking the time to leave us a 5 star review! We're thrilled to hear you we're impressed with the customer service you received. We hope you love your new Defender :-)
Very good website and helpful staff
Very good website, showed cars in stock, and helpful staff who could provide information on the car, finance, trade in - everything needed
30 maj 2024
Svar från Rockar Land Rover
Hi Warren, thank you for your feedback, we'll be sure to pass the feedback onto the team and we hope you love your new Land Rover :-) Rockar
Helpful Team, 5 🌟 Treatment!
My husband and i would like to thank the Rockar team for all their help and kindness when we purchased our new car. EM was very knowledgeable regarding the cars and the offers and we ended up upgrading to an HSE. There was no pressure selling, just good advice!
Team Carwow were also very helpful, hence our visit to the Canary Wharf showroom, I would use them again and recommend anyone
wishing to purchase a Jaguar or Landrover.
We're looking forward to collecting our new car.
28 maj 2024
Svar från Rockar Land Rover
Morning, thank you so much for your wonderful 5 star review, we'll be sure to pass the feedback onto Evelina and the team in store. We're thrilled you enjoyed your Rockar experience and we hope you love your new Jaguar! :-)
Great experience ,Friendly staff
Great experience ,Friendly staff, smooth process, and found the perfect car. Highly recommended!
28 maj 2024
Svar från Rockar Land Rover
Morning Shah, thank you for taking the time to leave us a 5 star review. we're thrilled you enjoyed your Rockar experience! :-)
Really unpleasant and unprofessional…
Really unpleasant and unprofessional people working there . They told me my vehicle price for part exchange and with in a couple of hours they dropped the valuation price as I had changed my mind and settled for a cheaper vehicle instantly the price dropped by 4k. Extremely unprofessional and also a previous visit a car I was going to purchase and almost at the showroom having driven 30 miles to be told the car had just gone! I can’t believe this company absolutely waste of time.
24 maj 2024
Svar från Rockar Land Rover
Thank you for your feedback, we apologise for any frustration and appreciate the opportunity to explain.
In late April/early May, we provided your part exchange valuation which was valid until the end of May. One week before expiration, you contacted us to purchase a used vehicle and part exchange your car. We informed you that the part exchange needed completion before the valuation expired, which was agreed and you paid a reservation deposit.
Upon inspection, we found the MOT was less than two months from expiration and the service was overdue. These issues required a re-evaluation of your vehicle's value as per our terms. We promptly communicated this, though we understand it was disappointing.
Regarding your previous visit, we apologise for the car being sold before your arrival. As an online retailer, vehicles remain available until a reservation deposit is placed to ensure fairness for all of our clients.
We strive to provide professional service and regret your experience fell short, if you wish to discuss this further with a member of our team please email helpme@rockar.com. Thank you, Rockar.
Rockar - A refreshing way to buy a car
Both Richard and Pauline were very patient and helpful and not pushy in any way.
18 maj 2024
Svar från Rockar Land Rover
Hi Richard, thank you for taking the time to leave us a 5 star review. Thank you for your comments and we'll be sure to pass the feedback onto Pauline and Richard in the Online Experience Team. We hope you love your Jaguar :-) Rockar
Amazing customer service
Very simple process!
Spoke to Pauline who was amazing who walked me through the process.
You build your vehicle in your own time and pace and according to your budget with friendly staff there to help you at the end of the phone if you have any queries.
Would 100% recommend!
17 maj 2024
Svar från Rockar Land Rover
Hi Colin, thank you for taking the time to leave us a 5 star review. We're thrilled you enjoyed your experience. We'll be sure to pass the feedback onto Pauline and the Online Experience Team. We hope you love your Land Rover. :-)
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.