I contacted LaLaMira via email prior to placing my order and received a response within 24 business hours. The processing time stated on the website for a custom fit was accurate and I received my dau... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The quality of the dress exceeded expectations! The measurements of the custom dress were spot on and the dress fits perfectly. The delivery was a little longer than expected, but that wasn't surpri... Se mer
My overall experience was OK, it was very easy to purchase the items ( girl dress, shoes, and gloves). The quality is very good, but id did have to return the dress since it did not fit properly. I ha... Se mer
I placed my order on the LaLaMira website and never received an email confirming that it had shipped or providing a tracking number. My package just showed up at my doorstep unexpectedly—and oddly e... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Welcome To LaLaMira Where We Specialize In Girls Special Occasion Dresses For Flower Girl, Junior Bridesmaid, First Communion, Birthday Party, Pageant And Much More! Make Your Girl Princess ! Make Your Girl Appear In The Best Dresses For Every Important Moment!
Kontaktuppgifter
Regent Street 207, W1B, London, USA
- service@lalamira.com
- lalamira.com
4,0
Bra
416 omdömen
Har besvarat 72 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The quality of the dress exceeded…
The quality of the dress exceeded expectations! The measurements of the custom dress were spot on and the dress fits perfectly. The delivery was a little longer than expected, but that wasn't surprising seeing as it was coming from China. As a whole the experience with LalaMira was outstanding!!
23 mars 2026
Superior experience from start to end
I contacted LaLaMira via email prior to placing my order and received a response within 24 business hours. The processing time stated on the website for a custom fit was accurate and I received my daughter's dress within the expected time frame. The dress is perfectly sized (thank you SO much!) and the material and quality are top notch and beautiful!
23 mars 2026
Beautiful dress and I love the shoe
Beautiful dress and I love the shoe. Thank you for my orders I really love what i ordered. I will be buying more.
23 mars 2026
Above my expectations
Above my expectations. Done very well and with details. The dress weight shows that it has high quality materials. Very satisfied with my daughter’s dress for comunión.
4 mars 2026
My overall experience was OK
My overall experience was OK, it was very easy to purchase the items ( girl dress, shoes, and gloves). The quality is very good, but id did have to return the dress since it did not fit properly. I had a hard time finding the procedure for return but once i found the correct email address the send a return label right away. There is a $10 fee for return/shipping.
2 mars 2026
The dress is not too bad
The dress is not too bad. The print on the fabric is not as visible as the picture. I didn't receive the matching bow. And the bow attached to the dress broke
28 januari 2026
the dress was made with poor quality…
the dress was made with poor quality and did not look like the picture
26 januari 2026
Svar från LaLaMira
Dear Trish,
Thank you for your feedback. We're sorry to hear the dress did not meet your expectations.
Regarding its appearance, we would like to clarify that the dress in the picture are made by us and the images of this specific dress were taken by our team to reflect its design and details as accurately as possible.
We noticed that you have already been in touch with our support team regarding a return on February 4th. And they provided you with full return instructions soon. We encourage you to follow the provided instructions to send the item back. Once the return is received, we will process your refund.
Should you need any further assistance, please reply directly to the support email for prompt help.
Best Regards
LalaMira
Customer Service was excellent &…
Customer Service was excellent & Quality was on point!
26 januari 2026
The clothing smelled horribly like…
The clothing smelled horribly like chemicals or smoke. Not wearable. Didn’t even try them on.
8 januari 2026
Svar från LaLaMira
Hi Dina,
Thank you for your feedback regarding your recent purchase. We would like to clarify that it is uncommon for our items to have the strong odors you described, and we will investigate this matter further upon receiving the returned item.
We are aware that as of January 13th, we have addressed your concerns, and your return package is currently in transit. If you have any further questions or need additional assistance, please feel free to reach out to our customer service team.
Thank you for your understanding, and we appreciate your patience as we work to resolve this matter.
Best Regards
LalaMira
Custom size was far too small
I ordered a custom size for my daughter and it was about 2 inches too small around her waist and chest. The dress is beautiful and I wanted to make it work somehow. I had 2 seamstresses evaluate for possible alteration options. I also had them take my daughter measurements. They both agreed the dress was NOT made to the measurements I ordered, and the dress cannot reasonably be altered to fit her. I am very disappointment. Working with customer service, they said the custom size is not returnable. They agreed to a 30% refund, however it still does not resolve the issue for us as we have no way to make use of the dress.
24 december 2025
Svar från LaLaMira
Hi Mallory,
Thank you for your feedback. We understand how disappointing it can be when a custom order does not meet your expectations. We would like to clarify that our quality control team provided you with the quality inspection photo, confirming that the dress was made according to the measurements you supplied.
As stated in our policy, custom-made items are non-returnable unless there is an error on our part. While we empathize with your situation and have offered a 30% refund as a goodwill gesture, we hope you can understand our policy regarding custom sizes. If it is indeed our mistake, we will take full responsibility.
We are dedicated to ensuring customer satisfaction and producing quality products. If you have any further questions or need additional assistance, please feel free to reach out to us. Thank you for your continued support.
Best Regards
LalaMira
Shipping takes longer than states
Ordered 12/13 and still don’t have my item. It ships from out of the country. It passed through customs almost a week ago and hasn’t moved since. It keeps saying that it’s moving to destination yet the postal service still doesn’t have it. I need this item in 4 days for a wedding and I’m not confident it will be here.
24 december 2025
Svar från LaLaMira
Hi Challice,
Thank you for taking the time to share your feedback regarding your recent order. We sincerely apologize for the delay and understand your concern, especially with the upcoming wedding.
To clarify, we received your order on December 15, and it left China on December 21 after being completed. Unfortunately, due to the Christmas and New Year's holidays, as well as customs inspections, the transit time has been longer than usual.
We have already contacted the courier company and confirmed that your package is currently in transit to the local delivery service. We are actively urging them to expedite the delivery and update the tracking information as soon as possible.
We appreciate your patience and understanding during this time. Please continue to monitor the tracking information, and feel free to reach out to us for further questions.
Thank you for your understanding, and we hope your item arrives in time for the wedding.
Best Regards
LalaMira
To big a size for 4 yo
To big a size for 4 yo , is for 7 yo
And size for 7 yo is for 10 yo
28 november 2025
Svar från LaLaMira
Dear Evisa,
Thank you for sharing your feedback. We’re sorry to hear that the size didn't meet your expectations. We always strive to provide accurate size guidance, but we understand that sizing can vary.
If the item is too large, please feel free to contact our customer service team at service@lalamira.com for assistance. We are happy to help you with returns or other solutions you want, and we will ensure you are fully satisfied with your purchase.
We kindly ask that you reach out to us directly through our official channels so that we can resolve the matter quickly and effectively. This way, we can address any concerns in the most efficient manner.
Thank you for your understanding.
Best Regards
LalaMira
Gorgeous dress!!!
Amazing products and very fast shipping, I was amazed with the quality of the dress.
26 september 2025
I loved the dress
I loved the dress! The fabric is high quality and the design is gorgeous! I will definitely buy more from Lalamira
30 oktober 2025
My niece reported that the dress was…
My niece reported that the dress was beautiful. Well Made ! Shipping was on time and very prompt. Thank you.
30 oktober 2025
I like the material and detailing
I like the material and detailing
But the bad thing is you send me the wrong dress
21 oktober 2025
Absolutely loved the dresses
Absolutely loved the dresses. They look just like the photos and are absolutely gorgeous. They were able to work with us and make sure the dresses got here in time for our plans. Great customer service and beautiful dresses
23 oktober 2025
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