What made this experience good was the flexible meeting times via phone. Due to my work hours it may have been hard to complete this loan. The only mildly uncomfortable experience was setting up fi... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Communication was very good. All contacts were knowledgeable and friendly. There was a small delay due to our land changing the legal description as we split up some parcels last year but I appreciate... Se mer
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Phillip Zihn made getting the Heloc loan so very easy. From the start of the application to getting the funds transferred was so simple. The whole process so without stress.
I have never had a bad experience with this company. They are easy to work with at any given time. Employees are always pleasant and helpful. We recently applied for a HELOC loan so we could replace o... Se mer
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Företagsinformation
- Hypoteksmäklare
- också i
- Bolånegivare
Om Lakeview Loan Servicing, LLC
Skrivet av företaget
At Lakeview, we’re proud to be the second-largest mortgage servicer in the nation1, helping millions of homeowners every day manage and make the most of their homeownership experience.
Whether you’re purchasing a new home, refinancing, accessing home equity, or exploring options to consolidate debt, Lakeview offers deep product expertise and flexible mortgage options designed to support your goals.
We believe managing your mortgage should be simple and transparent. Our intuitive online dashboard makes it easy to view your mortgage payments, monitor equity growth, explore savings opportunities, and access helpful homeownership resources—all in one place.
More than a mortgage servicer, Lakeview is part of a broader ecosystem dedicated to helping you protect, improve, and enjoy your home. Through our affiliate partner network, homeowners can access insurance and realty services, along with exclusive discounts on home improvement and other home-related needs.
1 As of 07/06/26, www.eMBS.com
Kontaktuppgifter
4425 Ponce de Leon Blvd, MS 5-251, Coral Gables, FL 33146, USA
- 1-855-294-8564
- lakeview.com
4,6
Utmärkt
470 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Had this company for a while and every…
Had this company for a while and every time I called, they answered every question I had or found out whom I had to contact. Easy to work with. Recommend them if you need a great company to work with.
25 september 2026
Svar från Lakeview Loan Servicing, LLC
Thanks so much for the 5-star review! It truly means a lot to us, and we’re grateful for the opportunity to support you. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Outstanding professionalism
I had an excellent experience with my mortgage loan originator. He was professional, knowledgeable, and clearly explained each step of the process. His communication was timely, helpful, and made everything feel easy. I truly appreciated his dedication and support. Highly recommended!
23 september 2026
Svar från Lakeview Loan Servicing, LLC
Thank you for taking the time to share your 5-star review! Your kind words mean so much to us, and we’re grateful for the opportunity to support you. We’re committed to continuing to deliver an exceptional experience as your trusted partner in homeownership.
Svar från Lakeview Loan Servicing, LLC
Hi Roy, thank you for taking the time to share your 5-star review. We’re thrilled that you had a great experience with us and are committed to being your trusted partner in homeownership for years to come.
the process was simple and your team…
the process was simple and your team was very helpful
23 september 2026
Svar från Lakeview Loan Servicing, LLC
Thanks so much for the 5-star review! It truly means a lot to us, and we’re grateful for the opportunity to support you. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Everything went smoothly
Everything went smoothly. David responded to my messages swiftly every time I communicated with it.
23 september 2026
Svar från Lakeview Loan Servicing, LLC
Thanks so much for the 5-star review! We’re so grateful for the opportunity to support you. If there's anything that you'd like to share about your experience, we'd love to hear more.
Benjamin was SO Great to work with-…
Benjamin was SO Great to work with- very patient while walking me through everything. Very smooth process!
23 september 2026
Svar från Lakeview Loan Servicing, LLC
Thank you for your 5-star review, Jason! We’re so glad to hear you had a great experience, and we’re honored to partner with you on your homeownership journey.
I was very pleased with the expedited…
I was very pleased with the expedited handling of the transaction. Kudos to John.
22 september 2026
Svar från Lakeview Loan Servicing, LLC
Thanks so much for the 5-star review! We’re so grateful for the opportunity to support you. If there's anything that you'd like to share about your experience, we'd love to hear more.
Helpful to a BUSY parent
I had quite a few delays because of events on my end, but Lakeview was patient, helpful, and understanding. Everything on their end was done quickly and correctly.
14 september 2026
Svar från Lakeview Loan Servicing, LLC
Thanks so much for the 5-star review! It truly means a lot to us, and we’re grateful for the opportunity to support you. If there’s anything else we can assist you with, please don’t hesitate to reach out.
First Time With This Company
More help and communication from the loan officer that originally helped me would have been nice. The "I got him hooked so no need to help him anymore doesn't make it with me. That is how I felt anyway.
25 augusti 2026
Svar från Lakeview Loan Servicing, LLC
Thanks for taking the time to share your thoughts! We're pleased to be part of your homeownership journey, and your input helps us improve and exceed your expectations. We appreciate the trust you’ve placed in Lakeview!
Svar från Lakeview Loan Servicing, LLC
Thanks so much for the 5-star review! It truly means a lot to us, and we’re grateful for the opportunity to support you. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Excellent service and follow through
Excellent service and follow through. Thoroughly enjoyed working with all of the folks at Lakeview.
10 september 2026
Svar från Lakeview Loan Servicing, LLC
Hi Ray, thank you for the fantastic review! We’re thrilled to hear that you had a great experience with us, and we remain dedicated to supporting you every step of the way on your homeownership journey.
Great service all around…
Great service all around from Kevin Cogan! He was there when I needed him, he answered all my questions, and helped me decide what was best for me and my needs without forcing me to do something else! I would definitely recommend working with Kevin at Lakeview to anyone looking for financing! He had my best interest at heart for my family!
19 september 2026
Svar från Lakeview Loan Servicing, LLC
Thank you for taking the time to share your 5-star review! Your kind words mean so much to us, and we’re grateful for the opportunity to support you. We’re committed to continuing to deliver an exceptional experience as your trusted partner in homeownership.
Very honest and upfront communication…
Very honest and upfront communication from everyone! That is the way I have done business all my life and appreciate that in a company.
Thanks
19 september 2026
Svar från Lakeview Loan Servicing, LLC
Hi Steven, thank you for taking the time to share your 5-star review. We’re thrilled that you had a great experience with us and are committed to being your trusted partner in homeownership for years to come.
Svar från Lakeview Loan Servicing, LLC
Thanks so much for the 5-star review! It truly means a lot to us, and we’re grateful for the opportunity to support you. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Svar från Lakeview Loan Servicing, LLC
Thanks so much for the positive review! Our goal is to always deliver a 5-star experience, and we'll keep working to ensure your future experiences are even better.
Elliot was great agent
Elliot was great agent, effective nd he answered all our questions - We were able to completed the Loan contract in just 39 minutes !
18 september 2026
Svar från Lakeview Loan Servicing, LLC
Hi Patricia, thank you for the fantastic review! We’re thrilled to hear that you had a great experience with us, and we remain dedicated to supporting you every step of the way on your homeownership journey.
My contact person was accessible and…
My contact person was accessible and friendly even when I needed guidance going through the computer challenge
18 september 2026
Svar från Lakeview Loan Servicing, LLC
Thank you for your 5-star review, Gaylon! We’re so glad to hear you had a great experience, and we’re honored to partner with you on your homeownership journey.
Everything was so easy
18 september 2026
Svar från Lakeview Loan Servicing, LLC
Thanks so much for the 5-star review! It truly means a lot to us, and we’re grateful for the opportunity to support you. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Svar från Lakeview Loan Servicing, LLC
Thanks so much for the 5-star review! We’re so grateful for the opportunity to support you. If there's anything that you'd like to share about your experience, we'd love to hear more.
God forbid you need something done on a reasonable timeline.
Our mortgage was sold to Lakeview Loan Servicing in Q4 of 2025. Our home burned down the following May. We got our insurance settlement but it wasn't enough to rebuild or pay off the mortgage. We sent in the check to pay down the balance so we wouldn't have payments on a home we could no longer live in. By end of July, we got an offer to buy our property as-is—enough to finish off the mortgage with some money left over. But when we checked on the insurance payment, we discovered it had been put in a second escrow account for repairs instead of being applied to our principal balance as we had requested. We were stonewalled by customer service every time we called. Four weeks later, we finally got an agent that told us that we could write a letter asking to have the funds applied to the principal. Two weeks later, they denied our request and told us we'd have to pay down the principal until the settlement covered the remainder—but no one would tell us what to pay or how to calculate it. We had to guess. We made a payment, only to find out a week later that it was not sufficient. We recalculated, made our best guess again, and tried once more. Again it was going to take 1-2 weeks for the request to go through. After 2 weeks we were told by the MANAGEMENT company that everything was in order but the LENDER hadn't authorized releasing OUR insurance settlement. We were told there was no way to contact our lender or expedite—we just had to wait. That's right we had NEVER actually spoken to anyone that worked for our lender. Another week passed, and this morning the balance on the website finally showed $0.00. We called again, and now we're being told it'll take another 2-3 weeks for discharge paperwork. That's 12-13 WEEKS from when we sent in the check to them finally doing what we asked. Something with real customer service could have been done in 1-2 DAYS at most.
12 augusti 2026
Omdöme utan inbjudan
Svar från Lakeview Loan Servicing, LLC
Thank you for sharing your feedback. We take it seriously and would appreciate the opportunity to address your concerns. To do so, we need more information to identify your account. Please contact us directly at 1-844-454-9333 or issueresolutions@lakeviewloanservicing.com—we’re eager to assist with resolving your concerns.
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