I received the gate glory 2 goggles very quickly. Upon receiving them I noticed there was some glue around the cage of the goggles. I contacted Lacrosse fanatic directly and was pleasantly surprised h... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I signed up all three of my boys for the Lacrosse Fanatic skills instructional program over the xmas holiday break.. What a treat to have gained so much stick and game knowledge in such a short time,... Se mer
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So far, so good: fair pricing, good selection, easy-to-navigate website, and same-day shipment. Haven’t received my new stick yet, but looking forward to getting it. Update: My new Gate professiona... Se mer
Företaget har svarat
Every time we come into Lacrosse Fanatic we get excellent, friendly service, and this time was no exception. My son needed a replacement head for his long pole, and the person who helped us took the... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Welcome to Lacrosse Fanatic! We’re a family-owned business providing athletes with the highest quality lacrosse equipment available online. Whether you’re just beginning with this fantastic sport or play professionally, we have the gear and apparel you need to play your best. Our team is comprised of former high school, travel team, college, and professional lacrosse players and coaches. So, you can rest assured that we know what we’re talking about and will provide detailed and customized services for our customers. Explore our online lacrosse store, or visit us in person at our location in Sacramento, California. We hope to be your go-to shop for all your lacrosse equipment needs and look forward to helping you find what you’re looking for.
Kontaktuppgifter
9500 Micron Ave., Suite 122, 95827, Sacramento, USA
- 916-363-8700
- retail@lacrossefanatic.com
- lacrossefanatic.com
4,4
Utmärkt
643 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I love supporting small local…
I love supporting small local businesses and the way the owner and employees treat my 11 year old son when he has questions shows a very rare quality you see nowadays they actually listen to him and help him as if he was any grown paying customer thank you guys for everything you make this sport so enjoyable for us Julio
28 mars 2023
Svar från Lacrosse Fanatic
Julio,
Thank you for your business and for your kind review. We are thrilled that you and your son had such a positive experience shopping with us. Please come back in the next time you need any lacrosse equipment. Thanks again.
Svar från Lacrosse Fanatic
Mandy,
Thank you for your continued support. We love hearing that our team took such great care of you again. We look forward to helping you again the next time. Thanks again.
I have not received my order yet
I have not received my order yet, it has been 10 days since I ordered.
23 mars 2023
Omdöme utan inbjudan
Svar från Lacrosse Fanatic
Hello Yiting,
First of all, thank you for shopping with us. We appreciate your business.
This was the first we had heard of a problem with your order. We are sorry that you haven't received your new stick.
After doing some research, we can see that we shipped your package out the same day you ordered it, back on 3/12/23. But unfortunately according to the tracking details it looks like UPS has damaged the package and is attempting to return it to us (although unsuccessfully so far).
We are shipping out a replacement stick for you today. While we want to make this issue right for you, at the same time we hope you understand that we sent your package out the same day and it has been out of our hands every since.
We are sorry again and if you would like to discuss this matter further, please don't hesitate to give us a call at 916-363-8700.
free shipping at 89.99 not accurate
Sure states free shipping at 89.99 but not accurate.
Would have purchased more but shipping tripled $8.99 shipping for shortie shaft, goes to $28 shipping when adding 2 Howie tapes and a butt for shaft. Crazy, so just purchased shaft and paid $8.99 in shipping.
22 mars 2023
Svar från Lacrosse Fanatic
Adrienne,
Thank you for shopping with us. We appreciate you letting us know about the issue you experienced with our website's shipping calculator. I just tried calling you to discuss, but your voicemail is full so i sent an email. Based on the information provided, your intended order should have qualified for our free shipping promotion. We have tested the system and can't recreate the issue. We are working with the shipping app developer to determine what happened, before it effects anyone else. We sincerely apologize for the inconvenience, and ask that you reach out to us so we can work out a plan to get you the other items you desired. Thank you again for your business.
Svar från Lacrosse Fanatic
Jeff,
Thank you for your business. We love being the "go to" place for all things lacrosse in our area and on the internet. We like to think that we're the neighborhood store, no matter where a customer lives. Please let us know the next time you need lacrosse gear. Thanks again.
I have yet to receive these
I have yet to receive these, I paid for extra shipping. I have not received an email back regarding my concerns
20 mars 2023
Svar från Lacrosse Fanatic
Katherine,
Thank you for shopping with us. We are sorry that our order didn't arrive as quickly as you wished. I see that it has been delivered as of yesterday. It looks like you placed the order on a Saturday and we had it processed for shipment that same day. But UPS doesn't pick up on weekends. You selected ground service which is usually delivered within 5 days, but isn't guaranteed. Unfortunately in the case of your package it took an extra couple of days to make it all the way across the country. I suspect the severe storms that are affecting a large part of the US slowed the progress a little bit. But I'm not sure what else we could have done on our end, we packaged your order the same day and shipped it out on the next business day. After that, it was completely out of our hands. But again I am sorry that you were not pleased with the service you received from us specifically. Thank you.
Wouldn’t do business anywhere else
The Lacrosse Fanatic crew are the absolute best!! We don’t buy equipment anywhere else. Great friendly customer service, extremely knowledgeable staff who are willing and able to answer all the questions and give advise and fast shipping. Who could ask for more?
16 mars 2023
Svar från Lacrosse Fanatic
Bart,
Thank you for your continued support. We are so pleased to hear that our team has consistently delivered amazing customer service and shared their lacrosse knowledge with you. And we strive to ship out most packages the same day. Thanks again for your business.
Svar från Lacrosse Fanatic
Thank you for shopping with us. We're glad our team was able to help provide the customer service you needed (and at a high-level) when you called in. Please let us know if you need any additional help. Thanks again.
Fast delivery
15 mars 2023
Svar från Lacrosse Fanatic
Lisa,
Thank you for your business. We are thrilled that your order was received in time to get our same day shipping service, which the majority of orders receive. Please visit our website again, the next time you need any lacrosse equipment. Thanks again.
Meeting our equipment needs!
14 mars 2023
Svar från Lacrosse Fanatic
Bruce,
Thank you for your continued support. We are happy to help your program get all the equipment you need. We look forward to assisting you again in the future. Thanks again.
Great people great products and size…
Great people great products and size selection thank you!
11 mars 2023
Svar från Lacrosse Fanatic
Lauren,
Thank you for your business. We are happy to hear that our team provided excellent service and that you were able to get the gear you needed. Please let us know the next time you need anything. Thanks again.
Excellent customer service
13 mars 2023
Svar från Lacrosse Fanatic
Christopher,
Thank you for your business. We're so pleased to hear that you received such great service from our team. We strive for this with every customer interaction. Thanks again.
Easy to navigate the site
13 mars 2023
Svar från Lacrosse Fanatic
Brian,
Thank you for shopping with us. I'm glad you found our website easy to use, although I'm sorry it wasn't quite a 5-Star experience. Hopefully when you shop with us again, it will be. Thanks again.
Great service and advice!
Came from Chico all the way down into the city. Like to see and feel the gear before I buy it. They were great help and the demo room was awesome!
12 mars 2023
Svar från Lacrosse Fanatic
Jacob,
Thank you for making the trip down. We're glad you were able to put your hands on some gear and find what felt the best. Online shopping is great, but there really is no substitute for knowing how it will feel. Feel free to come on back, the next time you need anything. Thanks again.
First year for our son to play…
First year for our son to play lacrosse. We know close to nothing about the sport. Made our experience so easy. He’s had an absolute amazing experience each game with his gear.
24 februari 2023
Svar från Lacrosse Fanatic
Christie,
Thank you for your business. Welcome to this fantastic sport! It's great to hear that your son is loving the game and is enjoying himself. We're glad that your shopping experience was easy, hopefully you left feeling a little more knowledgeable about lacrosse than you came in. Thanks again.
Always super helpful and easy going
Always super helpful and easy going. Kids loved trying the pads and getting to shoot some shots in the cage!
12 mars 2023
Svar från Lacrosse Fanatic
Kyle,
Thank you for shopping with us. We're happy that our kids had such a great time trying on gear and shooting around in our demo area. Please come back in anytime you need anything or if the kids just want to shoot some more. Thanks again.
Excellent Buying Experience From Beginning To End
So far, so good: fair pricing, good selection, easy-to-navigate website, and same-day shipment. Haven’t received my new stick yet, but looking forward to getting it.
Update: My new Gate professionally-strung head and shaft arrived yesterday, and they are awesome. Well done, Lacrosse Fanatic, well done, and Thank You!
11 mars 2023
Svar från Lacrosse Fanatic
David,
Thank you for shopping with us. We're glad to hear you were happy with our website performance and same day shipping. Your custom strung head and shaft is on its way. We hope you enjoy it. Thanks again.
I have not received that yet
I have not received that yet, but I am very impressed by how quickly it was shipped out. I got a shipment confirmation within two hours of placing my order.
8 mars 2023
Svar från Lacrosse Fanatic
Ashley,
Thank you for shopping with us. We're glad we were able to provide same day shipping, as we do with the majority of of online orders placed at our store. Thanks again.
Thank you!
Thank you!! I have worked with 2 other companies this year and the struggle has been real. I was contacted and offered help I didn't have to wait days to receive and everything is better than when I placed the order. THANK YOU!!
6 mars 2023
Svar från Lacrosse Fanatic
Angela,
Thank you for shopping with us. It is so great to hear that there wasn't any "struggle" here like with those other guys. Your order is on its way and scheduled to arrive on Friday. Please visit our site again the next time you need any lacrosse equipment. Thanks again.
You guys are great!
You guys are great. Our club - Santa Rosa Lacrosse uses you for team purchases and really appreciate the great service. Personally, I’ve shopped for a few close-out items (for my son) and been amazed at how quickly my orders have shipped. I am the new Equipment Manager for my sons club and I’m really glad that we have such a great resource for gear. Thank you!
6 mars 2023
Svar från Lacrosse Fanatic
Krishna,
Thank you for supporting us, both on a club level and for your son's equipment. We're here to help and look forward to continuing to partner with your club more in the future. Thanks again.
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