I received the gate glory 2 goggles very quickly. Upon receiving them I noticed there was some glue around the cage of the goggles. I contacted Lacrosse fanatic directly and was pleasantly surprised h... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I signed up all three of my boys for the Lacrosse Fanatic skills instructional program over the xmas holiday break.. What a treat to have gained so much stick and game knowledge in such a short time,... Se mer
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So far, so good: fair pricing, good selection, easy-to-navigate website, and same-day shipment. Haven’t received my new stick yet, but looking forward to getting it. Update: My new Gate professiona... Se mer
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Every time we come into Lacrosse Fanatic we get excellent, friendly service, and this time was no exception. My son needed a replacement head for his long pole, and the person who helped us took the... Se mer
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Företagsinformation
Skrivet av företaget
Welcome to Lacrosse Fanatic! We’re a family-owned business providing athletes with the highest quality lacrosse equipment available online. Whether you’re just beginning with this fantastic sport or play professionally, we have the gear and apparel you need to play your best. Our team is comprised of former high school, travel team, college, and professional lacrosse players and coaches. So, you can rest assured that we know what we’re talking about and will provide detailed and customized services for our customers. Explore our online lacrosse store, or visit us in person at our location in Sacramento, California. We hope to be your go-to shop for all your lacrosse equipment needs and look forward to helping you find what you’re looking for.
Kontaktuppgifter
9500 Micron Ave., Suite 122, 95827, Sacramento, USA
- 916-363-8700
- retail@lacrossefanatic.com
- lacrossefanatic.com
4,4
Utmärkt
643 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The owner and another gentleman spent…
The owner and another gentleman spent about 20 minutes working with my son on his shot technique.
1 september 2023
GRATEFUL for a quick turn
GRATEFUL for a quick turn. Fingers crossed it delivers by Friday!!!
7 augusti 2023
Great job!
As usual, LAX fanatic is at the top of their game with customer service! Thanks guys!
6 augusti 2023
Top notch customer service
Top notch customer service! They strung a head within 24 hours for my son because he needed it for a tournament that weekend. However, we had a family emergency and had trouble getting to the store to get it before the tournament. I called to inform them about why we had not picked it up and they overnighted it to our house at no extra charge - we had it the next afternoon. Thank you guys!!
17 juli 2023
Customer service is second to none
13 juli 2023
Custom perfect
The custom strung head was perfect! Quick delivery, great color selection, just what my high school wanted. Would definitely purchase another if he needs it.
6 juli 2023
Friendly staff & website easy to navigate
Website is very easy to navigate. Staff was super friendly and helpful from the time I entered the store to pick up my items to the time I walked out the door. Lacrosse Fanatic always has what I’m looking for and at reasonable prices (as far as LAX gear goes).
22 juli 2023
smooth and fast transaction with…
smooth and fast transaction with incredible customer service. highly recommend!
3 juli 2023
Svar från Lacrosse Fanatic
Stephanie,
Thank you for shopping with us. As with most orders placed on our website, yours shipped out the same day. And it looks like you will see it in just a couple of days. Please visit our site again the next time you need any lacrosse gear. Thanks again.
The perfect sales experience for me
The perfect sales experience in my opinion. Educate and inform me, but don't give me the hard sell. I appreciated the time the staff took to give me all of the options for our daughter's first kit. We'll be back for sure as she grows in the sport.
1 juli 2023
Svar från Lacrosse Fanatic
Matt,
Thank you for your business. We are thrilled to hear that you had the perfect shopping experience. It sounds like our team executed our mission perfectly. Explain all of the options to the customer and let them decide for themselves what is best without any upselling. We hope your daughter loves the game. Please let us know if there's anything else we can do to help along the way. Thanks again.
Service was great!
10 juli 2023
Svar från Lacrosse Fanatic
Mike,
Thanks for shopping with us. We're glad you received great service from our team. We look forward to helping you again in the future. Thanks again.
Customer service is always great
24 juni 2023
Svar från Lacrosse Fanatic
Mike,
Thank you for your repeat business. It is so good to hear that you are consistently getting the 5-Star service we strive for. We'll do it again the next time you stop by. Thanks again.
I made a mistake when ordering and was…
I made a mistake when ordering and was able to help correct it and we were able to get the correct head sent out. The person was extremely helpful. I will be making all of my lax gear buys here.
10 juli 2023
Svar från Lacrosse Fanatic
Kevin,
Thank you for your business. We're glad we were able to catch your package before it left here and get the one you really wanted shipped out instead of the one you bought by mistake. We love hearing that we've created a loyal customer. Please let us know the next time you need anything. Thanks again.
Great advice for my grand boys.
Great advice for my grand boys.. good fitting, reviewed alternatives
23 juni 2023
Svar från Lacrosse Fanatic
Anthony,
Thank you for your continued support. Your grandsons both ended up with sweet custom strung heads. We'll see you the next time they need something. Thanks again.
An excellent experience all the way around.
Had an issue with the product upon arrival and Lacrosse Fanatics fixed it with no hesitation. Thank you!
19 juni 2023
Svar från Lacrosse Fanatic
Clint,
Thank you for your business. We're sorry again that Cascade goofed on the specs of your custom helmet. It's rare that they make mistakes but they were quick to remedy the situation. Please let us know the next time you need anything. Thanks again
Great customer service
Great customer service. They always make sure they sell us what we need and make sure we know how to properly use the equipment.
5 juli 2023
Svar från Lacrosse Fanatic
Brenda,
Thank you for your business. We train all of our team members to educate our customers of their options and let them decide what fits best for their situation. We NEVER upsell. And we always want to make sure everyone leaves here feeling like they know what to do with their new gear. Thanks again.
Svar från Lacrosse Fanatic
Senta,
Thank you for shopping with us. We're glad you found our website easy to use and offering a good selection of products. Please visit again the next time you need anything for lacrosse. Thanks again.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.