Ordered a pink cardigan.Delivery was very slow. Cardigan was garish and shapeless with cheap metal buttons I complained but they refused a return unless I paid for it.They then offered a derisory... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was a little worried when I placed the order because I bought many items for a lot of money, the delivery came a little late, but customer care provided me with all the necessary information, as wel... Se mer
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So disappointing. I ordered a deep aubergine coloured, cotton velvet, smartly tailored one button jacket. Got a clown red, velour unfitted boxer shaped, unlined, thin loose inelegant cardigan like b... Se mer
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Absolutely love this tracksuit! Comfortable, stylish, and the fabric feels durable. I’ve worn it multiple times and it still looks brand new.
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2,2
Dålig
33 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Scam
Scam. Commandé une sneakers. Aucun numéro de tracking, entreprise bidon. N’achetez pas. Pas de rēponse.
The answer from label Paris is still the same bullshit. « Contact Support (Amélie Dubois) someone who does not exist. Belle arnaque bien rôdé pareil. Instagram fake + site internet fake.
13 mars 2026
Omdöme utan inbjudan
Svar från Labelparis
We’re sorry to hear about your experience. Please note that tracking numbers are provided once the shipment has been processed by the courier, which can sometimes take a little time.
If you have not received an update, please contact our support team at support@labelparis.com
with your order number so we can check the status of your order and assist you as soon as possible.
Warm regards,
The LabelParis team
Really Helpful Team
I ordered a pair of sneakers but the first pair didn’t fit properly. Customer care was really helpful, and the exchange for the correct size was quick and easy. The new pair fits perfectly, feels very comfortable, and I’m really happy with the purchase.
28 oktober 2025
Omdöme utan inbjudan
Svar från Labelparis
Thank you for your kind feedback! We’re glad to hear our customer care team could help you quickly with the exchange and that the new sneakers fit perfectly.
Enjoy your new pair, and we hope to see you shop with us again soon!
Warm regards,
The LabelParis team
Oplichting
Ik heb nooit mijn product mogen ontvangen!
Daarna heb ik opk nooit meer contact kunnen krijgen via de mail.
Conclusie: ik ben dus opgelicht
7 februari 2026
Omdöme utan inbjudan
Svar från Labelparis
We’re sorry to hear about your experience. We want to reassure you that we will look into your order and help resolve the situation.
Please send your order number to support@labelparis.com
, so we can check the status of your order and assist you as soon as possible, either with reshipment or a refund.
Warm regards,
The LabelParis team
Svar från Labelparis
We’re really sorry to hear about your experience and understand how frustrating this delay must be. Please note that your order is not a scam, and we truly want to help resolve this for you.
Delivery times can sometimes take longer than expected due to shipping or logistics delays. If you could please contact us at support@labelparis.com
with your order number, we will check the status of your order immediately and provide you with an update.
Thank you for your patience, and we will do our best to assist you as quickly as possible.
Warm regards,
The LabelParis team
BEWARE
17/03/26- Amélie, you emailed me on Sunday 15/03/26 to say refund “was already processed”. Ì have since asked you 3 times to evidence proof of your refund payment details so I can check with my bank since it is your company PAYING me. Please provide?
06/03/26 - Regards your response. You have emailed me just contradicting your response from 27th Feb where you said my Delivery will be here by today now you say address issue.
I have asked for refund to your email. So please action my refund.
Disappointing. Beware!
My order has still not been delivered and Label Paris cannot provide UK courier or tracking reference. I have asked for refund as waited 19 business days now from a company supposedly in Paris.
Silence now. I will be pursuing this further.
If anyone require evidence from me on my experience. I am happy to share correspondence from “Amélie D” from company.
8 februari 2026
Omdöme utan inbjudan
Svar från Labelparis
We’re sorry to hear about your experience. Please note that processing and international shipping can sometimes take longer depending on logistics and courier timelines.
Our team has been responding to customer inquiries, and we kindly ask you to contact support@labelparis.com
with your order number so we can review your case and provide you with the most accurate update regarding your order or refund.
Warm regards,
The LabelParis team
Can confirm as the other people who…
Can confirm as the other people who have placed orders, nothing has been received until now and it’s been nearly a month. Been waiting on a pair of jeans no communication whatsoever now. Will be reported as fraud if nothing is resolved ASAP!
4 februari 2026
Omdöme utan inbjudan
Svar från Labelparis
We’re sorry to hear about your experience. Please note that order processing and delivery can sometimes take a bit longer depending on logistics and courier timelines.
If you have not yet received an update, please contact our support team at support@labelparis.com
with your order number so we can check the status of your shipment and assist you as soon as possible.
Warm regards,
The LabelParis team
Scammers!!!!!!!!!!
Scammers!!!!!!!!!!
Bought a item for 1,5 months ago, didnt get a single thing. Scammers on my mamma. Ive been naive, like another customer said. Never ever buy from them
7 januari 2026
Omdöme utan inbjudan
Svar från Labelparis
We’re very sorry for the frustration caused and understand your concerns. Please be assured that our shop is legitimate, and we take all orders and refund requests seriously.
If your item has not been received, it may be due to courier delays or delivery issues. Please contact our support team at support@labelparis.com
with your order details so we can review your case immediately and provide a clear update or process a refund if necessary.
We are committed to ensuring that every customer either receives their order or a full refund.
Warm regards,
The LabelParis team
Confirmed fake items.
Confirmed fake item.
Bought a pair of Stone Island pants on 23rd Jan and just delivered today (27/02). Wondered why it took so long, terms out they are clearly drop shipped from China. Suspected fake from the moment I opened the package, Certilogo confirmed fake.
Website claims all items are genuine, they are clearly lot. The positive reviews are also clearly paid for. Don’t waste your money.
Refund requested and if no response is received, I will charge back through my credit card provider.
27 februari 2026
Omdöme utan inbjudan
Svar från Labelparis
We’re very sorry for the frustration caused and understand your concerns. Please be assured that we take the authenticity of our products seriously and only source items from verified suppliers.
If you believe there is an issue with your order, please contact our support team at support@labelparis.com
with your order number and any verification details. We will review your case immediately and work with you to resolve it, including processing a refund if necessary.
Our goal is to ensure that every customer receives genuine products or a full refund if an issue arises.
Warm regards,
The LabelParis team
ORDERED 3 WEEKS AGO
ORDERED 3 WEEKS AGO
NO UPDATES NO ITEM NOTHING
SCAMMERS
HOW I DIDNT NOTICE THAT ALL THE MEDIA OF THEM IS FAKE
BOUGHT A INSTAGRAM ACCOUNT WHO WORKS ONLY 2 MONTH AND HAVE 38K FOLLOWERS
SAME ON FACEBOOK
IVE BEEN NAIVE
1 februari 2026
Omdöme utan inbjudan
Svar från Labelparis
We’re very sorry for the frustration and completely understand your concerns. Please be assured that our shop is legitimate, and we take every order seriously.
Regarding our social media accounts, we can confirm that all posts and profiles are official and managed by our team. We do not use fake accounts or misleading media to promote our brand.
If your order has not been received or you haven’t received updates, it may be due to courier delays or processing times. Please contact our support team at support@labelparis.com
with your order details so we can review your case immediately, provide a clear update, or process a refund if needed.
We are committed to ensuring that every customer either receives their order or a full refund.
Warm regards,
The LabelParis team
Scammers
Scammers , ordered 2 weeks ago jacket and been told through emails, item will be sent in 5 working days , today is already 14 days no jacket , no shipment made no tracking number provided as promised through emails ! Requested refund, no response ! Avoid !
20 januari 2026
Omdöme utan inbjudan
Svar från Labelparis
We’re sorry to hear about your experience. We always value our customers and strive to deliver all our products promptly. To find out the exact location of your order, please contact our customer care team at support@labelparis.com
Please note that our team can be busy, and a response within 72 hours is normal. Rest assured, we will do everything we can to ensure you are satisfied.
Warm regards,
The LabelParis team
Ordered a jacket and sneakers from…
Ordered a jacket and sneakers from LabelParis and was honestly impressed. Everything arrived well packed and exactly like the photos. Quality feels really solid for the price.
29 oktober 2025
Omdöme utan inbjudan
Svar från Labelparis
Thank you for sharing your experience! We’re really happy to hear that you were impressed with your jacket and sneakers, and that everything arrived well packed and just as expected. It’s great to know the quality met your expectations and felt worth the price.
We truly appreciate your support and hope to see you again soon!
Warm regards,
The LabelParis team
Very Happy Buyer
I made my first purchase here last month and I am glad I did. The shirt I ordered matches the photo and the fit is spot on. Shipping was fast and the order arrived in perfect condition. I will definitely come back when I need something new and stylish
14 december 2025
Omdöme utan inbjudan
Svar från Labelparis
Thank you for your kind review!
We’re thrilled to hear that your first purchase went smoothly and that the shirt met your expectations. Your satisfaction means a lot to us, and we look forward to helping you find more stylish pieces in the future!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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