La Maison Chic Omdömen 

212
•
TrustScore 4.5 av 5

4,7

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

They have a good selection of industrial metal wire shelf racks as well as other products. Good service with quick delivery, well packaged and a good quality product. Would buy from them again.

Betygsatt 5 av 5 stjärnor

Very quick turn around from order to delivery. Ordering was pleasant, no hassle and worry-free. I ordered a tin of Rustoleum, clear gloss for a project. It was a pleasure actually ordering an item wi... Se mer

Betygsatt 5 av 5 stjärnor

Excellent Service. Good quality item purchased at a great price and delivered promptly as advised. Would recommend and would not hesitate to use again.

Betygsatt 5 av 5 stjärnor

The Metal Silver Nautical Maritime Porthole Glass Front Ship Wall Clock that I purchased was absolutely beautiful. It was packed very well & my enquiries about the clock before I purchased it were ans... Se mer

Företagsinformation

  1. Hem och trädgård

Skrivet av företaget

La Maison Chic Interiors has a vast elegant collection of french furniture ranging from traditional french styles to contemporary decor. Browse our french style furniture & luxury bedrooms furniture accessories. Free delivery to England & Wales


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

212 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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4,7

Alla omdömen

(212)

22 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Ghost chair

I’ve been wanting a chair like this for ages - even seen something similar on the stage in Macbeth. And now that I’ve moved home, I’ve bought one to go with my new dressing table. It’s clearly neat - and comfortable too.

13 oktober 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fabulous! Industrial Metal Wire Basket

This Industrial Metal Wire 2 - 3 Tier Black Shelf Rack Vintage Basket was exactly what I was looking for! It arrived quickly and was very reasonably priced. Thoroughly pleased.

13 oktober 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

BEWARE of RETURNS POLICY

BEWARE! : DO NOT USE this company if there is any chance that you might have to return bulky items !

Initial impression was good ; delivery service was quick : but unfortunately we decided that we had to return the 6 lightweight ghost chairs we had ordered

This is where the t’s & c’s kick in : the buyer has to arrange and pay for the full return. In our case six lightweight chairs had been shipped in three large boxes - which meant learning about parcel girth ( ! ) and tripling the cost ….and then having to add insurance

I asked for help to arrange the return but they just sent me their return address and a link to parcel2go

The cost of return was £128.77 - which was all down to me : They just didn’t care about the cost being 28% of the order value

I am just pleased that the whole sorry process is now over !

Please don’t get caught out by this one sided returns policy

12 oktober 2021
Omdöme utan inbjudan
Logotyp för La Maison Chic

Svar från La Maison Chic

Dear Robert,

Thank you for your review, we fully understand your frustration. We have looked into your order and return, we can see that links to multiple courier websites were sent to as suggestions for return courier. We are a small family business and unfortunately cannot offer free returns in these difficult times. Our return policy is compliant with regulations and is written on the website to ensure customers are aware of how we operate. We are always happy to assist with booking returns and finding the best quotation if customer requests this. Sadly we haven't received any communication from you requesting help in organizing return. The standard cost for a return of three boxes this size is approximately £25.00.
Full refund was processed on the same day returns was delivered to the warehouse including costs of original delivery.

Best wishes, LMC Family

Betygsatt 5 av 5 stjärnor

Fantastic

Quick delivery, perfect dining chairs , superb price . Start to finish a brilliant experience

29 augusti 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great looking bar stools

We wanted some bar stools for our garden bar, we ordered 2 gold coloured stools in the medium size,when they arrived they were better than we imagined. They looked so good and were comfortable too, that we ordered another 4. Great quality.

23 juni 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic Silver Side Table

The table was delivered promptly & packaged well, it’s a beautiful small side table that works really well in a corner… Very similar to another branded table I have but much better value for money. Great communication from seller. Thank you. I would buy again.

21 juni 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Outstanding quality & service

After I’d been let down by an earlier supplier & with a looming deadline of guests arriving we were THRILLED to find this shop! Vanessa was swift in her communications, understanding the time sensitivity of the order & made it possible to have our 2 chairs out the door on next day tracked delivery. Outstanding service & the chairs are lovely quality. We’re thrilled & will happily come bs k. Highly recommended.

20 maj 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent customer service

Excellent customer service. Due to no fault of La Maison Chic, two issues of transit damage were quickly resolved by the customer care team. Super quick delivery of replacement and collection of damaged items. Emails answered very quickly with a positive response. No doubt in buying from this company again.

9 maj 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Ordered on Sunday

Ordered on Sunday, delivered on Wednesday. Super fast service, great product, great price, excellent trader who I would definitely recommend and use again.

24 mars 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Highly recommended

I ordered the wrong bottle opener and the seller was very helpful in changing it for me. Postage was fast, well packaged, their communication is great and the product of a high standard. I would highly recommend.

10 mars 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Delighted with purchase!

The ghost chair I ordered is beautiful and just what I wanted to go with my dressing table. It was a bargain price and swiftly delivered with excellent packaging.

I will certainly look at this site again for future purchases.

5 mars 2021
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Buying products

Purchased stools which were not suitable for the purpose built. I was asked to pay for the return post but knowing my rights they eventually said they would send a courier to collect stools and a full refund was given.
The product was from China and unfortunately was not manufactured well. This is the 2nd product from China with a fault. So check where your products are being made.

5 mars 2021
Logotyp för La Maison Chic

Svar från La Maison Chic

Dear Gabby,
Thank you for taking the time to leave us this feedback.

Please do accept our apologies for your recent experience with us.

This stool is one of our most popular items, stated issues were not previously brought to our attention. We will pass on all comments to the supplier of the goods.

Item is handmade product from India and would always have more authentic finish in comparison to the machine made goods.

We are truly sorry that on this occasion the stools were not to your liking when they arrived.

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