La Maison Chic Omdömen 

212
•
TrustScore 4.5 av 5

4,7

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

They have a good selection of industrial metal wire shelf racks as well as other products. Good service with quick delivery, well packaged and a good quality product. Would buy from them again.

Betygsatt 5 av 5 stjärnor

Very quick turn around from order to delivery. Ordering was pleasant, no hassle and worry-free. I ordered a tin of Rustoleum, clear gloss for a project. It was a pleasure actually ordering an item wi... Se mer

Betygsatt 5 av 5 stjärnor

Excellent Service. Good quality item purchased at a great price and delivered promptly as advised. Would recommend and would not hesitate to use again.

Betygsatt 5 av 5 stjärnor

The Metal Silver Nautical Maritime Porthole Glass Front Ship Wall Clock that I purchased was absolutely beautiful. It was packed very well & my enquiries about the clock before I purchased it were ans... Se mer

Företagsinformation

  1. Hem och trädgård

Skrivet av företaget

La Maison Chic Interiors has a vast elegant collection of french furniture ranging from traditional french styles to contemporary decor. Browse our french style furniture & luxury bedrooms furniture accessories. Free delivery to England & Wales


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

212 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(212)

22 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great company, great products

Great chairs that were well packaged and delivered quickly. I am extremely happy with them and the pictures were exactly the same as the products I received. The price of the chairs was extremely competitive.

24 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Quality item, quality service

Just received my fabulous console table from this company. Delivery was a bit delayed, but it was a pleasure dealing with Megan the customer care assistant, so thorough, pleasant and efficient. The item is very high quality and we are thoroughly delighted with it. What a pleasure dealing with a company that gives great service from the initial order right down the the helpful and cheerful delivery driver. This is how service should be!

5 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

We found the perfect table

We had been looking for ages for a table of a specific size and 'look'. At last we found it on the
La Maison site; but, as we were ordering from overseas, we were a little apprehensive. We needn't have worried for a second! The customer service was excellent and the table that arrived looked even better than the photos. It is well made from mango wood and solid. It now takes pride of place in our new home in an Andalusian village and has been much admired by all our Spanish neighbours.

1 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Decorative sign

Ordered 2 cast iron signs "mins your head" in a Victorian style. Excellent product, great quality, well made and packaged. Excellent delivery times and super communication. Highly recommend

24 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Impressed!

Ordered a chair marked as a ‘Second’. It was incredibly well priced, and when it arrived (the following day!) I found just two small and insignificant marks. Incredibly impressed with both the service and the product.

26 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I placed an order from La Maison Chic…

I placed an order from La Maison Chic which was a beautiful Peacock Fan I had been looking for one for a long time for my fireplace and I lucky enough to come across their website they are very professional they way they run their company from the time I placed the order they
any questions about the delivery they replied may thanks to La Maison Chic

13 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service and quick delivery.

Ordered a bar stool from here and it was delivered very quickly. Can highly recommend this seller. The Stool was ideal for my needs and very reasonably priced.
(Bonsai Nutter)

2 april 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Refusal to return or exchange damaged product

The item I received (a gold easel) arrived damaged. I was advised that as I hadn't notified them within 24 hours, it could not be returned or exchanged. Not only would I not expect an item of its value to be so easily damaged in transit, but this company policy is also in breach of the Consumer Rights Act 2015 given that the item is faulty. My last three emails to the company have since been ignored since advising this. Do not use this company.

UPDATE: Following the company's response to my review, I can confirm their correspondence did go into my junk mailbox and I have received contact from them. However, the crux of the issue remains the same, and I am left with a damaged product that cost £100 in respect of which they are refusing to refund, or at the very least exchange, for a product that is undamaged. I am quite confident they would take issue with any damage, even if reported within 24 hours, given their response. I will be taking this further given that the company policy is in clear breach of the Consumer Rights Act 2015. I should also add that I was offered a 15% discount on the damaged product, but only in the event my review was amended or taken down (and confirmation provided to them that this is the case). Quite frankly shocking customer service and approach.

25 mars 2025
Omdöme utan inbjudan
Logotyp för La Maison Chic

Svar från La Maison Chic

Dear Emma,
We deeply regret to hear that you have been dissatisfied with our service. We feel that we have tried our very best to contact you on this occasion regarding a resolution to the damage which your item incurred. Unfortunately, damage was reported outside the 24-hour window.
We can confirm that your response to our email stated, “Apologies for the delay, your response went into my junk mailbox”. We reached out via email on March 20, March 24, March 25, and March 28. On March 25, we sent emails from two different addresses, hoping that one would be received, as it seems our previous messages may have ended up in your junk folder.
Additionally, we attempted to call you on March 25 and left a voicemail when we couldn't reach you. We tried again on March 28, but were again, unsuccessful in reaching you.

Betygsatt 5 av 5 stjärnor

5 star customer service

Megan went above and beyond for my purchase , I was torn between 2 tables (one elsewhere) and asked both for additional pictures. The other company declined but Megan unwrapped the table from the warehouse just to take pictures for me which I was so appreciative of and this lead to me buying the table.

21 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

coffee table purchase

I purchased a coffee table at a great price (best price on the market) and the quality was great, so good in fact, I purchased another a week later!

24 februari 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Ordered an egg chair

Ordered an egg chair. Came quickly and customer service in this regard was excellent. Arrived with missing parts and sent for next day recorded delivery. My only gripe was the caller expressing doubt as to what i was saying regarding missing parts and insisted upon a photo first of missing fixings (photo of part where fixings should have been attached). Would recommend having more trust and respect in customers as at the end of the day it is customers who keep businesses afloat and pay wages. Having said all of that would definitely order again as they resolved issue swiftly and without any further concern.

28 oktober 2024
Omdöme utan inbjudan

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