Kurlax Omdömen 

15
TrustScore 4 av 5

4,2

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Företagsinformation

  1. Persiennbutik
  2. Gardinaffär
  3. Gardintillverkare och -leverantör
  4. Heminredningsaffär
  5. Heminredningsbutik

Skrivet av företaget

Kurlax combines innovative technology with aesthetic design, offering users a convenient and intelligent window shading solution.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

15 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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4,2

Alla omdömen

(15)

14 omdömen under de senaste 12 månaderna

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Betygsatt 4 av 5 stjärnor

Great products

Great products, but the delivery was very long... I think almost 4 weeks in the end.

18 juli 2026
Logotyp för Kurlax

Svar från Kurlax

Thank you for your review! We’re glad to hear that you’re happy with the products.

We sincerely apologize for the longer-than-expected delivery time. All of our orders are shipped via international express services such as DHL and SF Express. Occasionally, customs clearance can cause unexpected delays, which unfortunately affected your delivery this time.

We truly appreciate your patience and understanding, and we’ll continue working to provide a faster and smoother delivery experience.

Betygsatt 5 av 5 stjärnor

Excellent customer service

Very responsive and clear customer service.
Very good product.

17 juli 2026
Logotyp för Kurlax

Svar från Kurlax

Thank you so much for your wonderful feedback! We’re delighted to hear that you had a great experience with our customer service and are happy with your product.

Providing responsive support and high-quality products is always our priority, and we truly appreciate your trust and recommendation.

Thank you for choosing Kurlax. We hope your shades continue to bring comfort and convenience to your home!

Betygsatt 5 av 5 stjärnor

Highly recommend

Raving reviews brought me to this merchant and they were spot on. Easy to follow measurement instructions. Fast delivery, easy to install and quality and pricing on point! Highly recommend!

15 juli 2026
Logotyp för Kurlax

Svar från Kurlax

Thank you so much for your wonderful review!

We’re thrilled to hear that you had a great experience with Kurlax, from the measurement process and delivery to the installation and overall quality of your shades. We always strive to make the entire experience as simple and enjoyable as possible for our customers.

Your support and recommendation mean a lot to us. Thank you for choosing Kurlax, and we hope your new shades continue to bring comfort and style to your home!

Betygsatt 5 av 5 stjärnor

These motorized blinds are great

These motorized blinds are great. They look refined and work smoothly and quietly. And the customer service is wonderful. We had a slight problem with one of our blinds and they immediately fixed it. I would definitely recommend these blinds for your skylights.

16 juli 2026
Logotyp för Kurlax

Svar från Kurlax

Thank you so much for sharing your wonderful experience with us!

We are delighted to hear that you are enjoying your motorized skylight blinds and that they have added both style and convenience to your home. Your kind words about the smooth, quiet operation and our customer service mean a lot to our team.

We truly appreciate your trust and recommendation. Providing reliable products and responsive support is always our goal, and we’re grateful for the opportunity to assist you.

Thank you again for choosing Kurlax!

Betygsatt 4 av 5 stjärnor

Bathroom skylight shade w/solar panel

I got a bathroom skylight shade w/solar recharge panel. Main problem was working in 12' high 2' x 4' raked space. Works great! only hiccup was reversing the remote. Otherwise, a very satisfactory unit.

18 juni 2026
Logotyp för Kurlax

Svar från Kurlax

Thank you for taking the time to share your experience, and we truly appreciate your recognition of Kurlax!

We’re glad to hear that your skylight shade with the solar recharge panel is working great, especially considering the challenge of installing it in a 12-foot-high, 2' x 4' raked skylight space. We understand that installations in these areas can be challenging, so it’s wonderful to know the final result met your expectations.

Regarding the remote direction issue you mentioned, this can be easily corrected through programming. If the shade moves in the opposite direction, please follow the steps below:

1. First, fully open the blackout shade.

2. Open the battery compartment cover on the remote control. Press and hold the P2 button until you hear a beep from the motor, then release the button.

3. Immediately press and hold the STOP (-) button until the shade jogs (moves up and down once). Do not wait too long between Step 2 and Step 3.

4. If the shade jogs up and down, the direction has been successfully reversed.

5. Then press the DOWN button. The shade should move to the fully closed position.

Thank you again for choosing Kurlax. We truly appreciate your support and hope your skylight shade continues to provide comfort and convenience for years to come!

Best regards,
Kurlax

Betygsatt 4 av 5 stjärnor

Good Product

Good delivery, reasonable value compared to others, and good product.
Installation instructions are not super clear, but as long as they are well studied, understood, and test alignment of the components, as well as accurate measuring of the window opening and exactly as per the details when ordering then all should go well.

21 juni 2026
Logotyp för Kurlax

Svar från Kurlax

Dear Mr. Roche,

Thank you very much for taking the time to share your experience with us.

We’re delighted to hear that you are satisfied with the delivery, value, and quality of our product. We truly appreciate your detailed feedback regarding the installation instructions. Your comments are very helpful, and we will continue working on improving our guides to make the installation process clearer and easier for every customer.

Accurate measurements and careful alignment are indeed important for achieving the best results, and we appreciate you highlighting these points for future customers.

Thank you again for your support and trust in Kurlax. We hope you enjoy your shades for many years, and please don’t hesitate to contact us if you ever need any assistance.

Best regards,
Kurlax

Betygsatt 5 av 5 stjärnor

Kurlax Customer Support

I received immediate attention from Karla regarding my order.

18 juni 2026
Logotyp för Kurlax

Svar från Kurlax

Thank you so much for your kind words! Providing fast and helpful support is always our goal, and we truly appreciate your trust and support.

We hope you enjoy your Kurlax shades, and please don’t hesitate to reach out if you need any further assistance.

Best regards,
Kurlax

Betygsatt 5 av 5 stjärnor

Excellent price and good product and…

Excellent price and good product and they were very receptive to questions and giving me quick answers. I would recommend these blinds to anyone looking for a cheaper alternative.

1 juni 2026
Logotyp för Kurlax

Svar från Kurlax

Thank you so much for your wonderful review!

We're delighted to hear that you're happy with both the quality of your blinds and the value they provide. It's also great to know that our team was able to answer your questions quickly and make your shopping experience a positive one.

Your recommendation means a great deal to us and motivates us to continue providing high-quality products and responsive customer service.

Thank you for choosing Kurlax. We truly appreciate your support!

Betygsatt 5 av 5 stjärnor

Easy Order, Easy Install, It works!

Easy ordering process, perfect fit for the space, and IT WORKS! I need these for every window in my house. Game changer for summer sun in the evenings.

1 juni 2026
Logotyp för Kurlax

Svar från Kurlax

Thank you so much for your feedback! We’re really glad to hear the shade fits perfectly and is making a real difference with the summer sun. Your support means a lot, and we truly appreciate you choosing Kurlax.

Betygsatt 4 av 5 stjärnor

Great, once you get through installation

Once assembled and installed, the product works great! We are very happy with skylight blinds. Although the videos are very helpful, the written instructions are not as detailed and none of the instructions take into account that if the skylight is narrow (mine is around 20" wide), you cannot slide the shaft far enough to one side to install the motor assembly as instructed in the video. Instead, I had to get creative and install the blind fully assembled. Also, the instructions do not give much detail on programming the remote. Up to 4 blinds can be controlled simultaneously. I found this out almost by accident.
Ultimately, very happy with finished product. Blinds open and close smoothly and block the direct sunlight onto our three season room

25 maj 2026
Logotyp för Kurlax

Svar från Kurlax

Thank you very much for taking the time to leave such a detailed review. We are delighted to hear that you are happy with the finished product and that the blinds are operating smoothly while effectively blocking direct sunlight in your three-season room.

You are absolutely right that our installation instructions did not provide sufficient information regarding remote programming. Remote setup can be somewhat complex, so in most cases we pre-program the remote controls before shipment to make installation easier for our customers. After reviewing your order, we noticed that the group-control function was not configured before shipment. That was our oversight, and we sincerely apologize for the inconvenience.

We would also like to clarify one point regarding the remote control. The remote included with your order is actually a 6-channel remote, which can control multiple shades from a single device. Each of the six channels can be assigned to control an individual shade independently, while additional group-control configurations can also be programmed as needed.

Based on valuable feedback from customers like you, we have recently redesigned our installation documentation. We now provide both printed and PDF versions of our instructions. Going forward, customers will receive PDF manuals by email before delivery, including a dedicated remote programming guide, and a printed instruction booklet will be included in every package.

Thank you again for your valuable suggestions and feedback. We are continuously working to improve our products, installation guides, and overall customer experience. If you ever have any questions about programming or operation, please don't hesitate to contact us—we are always happy to help.

Kurlax

Betygsatt 5 av 5 stjärnor

The pinroduct was very good but not…

The product was very good,the shade was everything they advertised and was of strong material. The company was open to my suggestions and where available when issues arise I would buy again in my future needs !

23 maj 2026
Logotyp för Kurlax

Svar från Kurlax

Thank you for your review and for sharing your feedback with us.

We sincerely apologize for the frustration you experienced during the installation process. Initially, we chose not to include printed installation instructions as part of our effort to reduce paper waste and be more environmentally friendly. However, after hearing feedback from customers like you, we realized that written instructions are very important and can make the installation process much easier.

As a result, we have updated our process, and future orders will include printed installation instructions. Your feedback has helped us improve both our products and our customer experience, and we truly appreciate you taking the time to share it.

Thank you again for your support and valuable suggestion.

Kurlax

Betygsatt 5 av 5 stjärnor

Easy to order

Easy to order, and excellent fit

11 maj 2026
Logotyp för Kurlax

Svar från Kurlax

Thank you so much for your kind review, John! We're glad to hear the ordering process was easy and that the shades fit perfectly. We truly appreciate your support and hope you enjoy them for years to come.

Betygsatt 4 av 5 stjärnor

It was easy to calculate and order…waiting to receive

It was easy to calculate and order…. But I haven’t received the order yet.

27 april 2026
Logotyp för Kurlax

Svar från Kurlax

Thank you for your review — we’re glad to hear the ordering process was smooth!

Your order has already been shipped, and we’ve sent you the tracking number so you can follow the delivery in real time. It’s currently on the way to you.

If you have any questions while it’s in transit, feel free to reach out — we’re here to help. We hope you’ll love the product once it arrives!

Best regards,
Kurlax

Betygsatt 3 av 5 stjärnor

The Kurlax skylight solar powered shade…

The Kurlax skylight solar powered shade works as advertised, including a remote device, and the appearance is very good. My rating would be 5 stars, however, it is lowered to 3 stars.

A few reasons for the lower rating:

The wrong color shade was sent, we ordered Beige for our solar shade, the color sent was White.
Installation was very complicated due to misinformation in the set of installation instructions (12 or so pages) found on the Kurlax website (no instructions are sent with the product). These instructions appear to have installation steps out of order. I tried following the stated steps in this order, multiple times. The upper rail could not seat properly into the side rails following these instructions, which resulted in an inability to install the battery and metal bar. A video on the same website correctly shows that you need to install the top of the upper rail into the side rails before installing the sliders into the upper rail. If the sliders are installed into the shade part of the upper rail before the upper rail is installed into the side rails, the upper rail cannot properly connect to the end of the side rails.
Now I am searching for instructions for connecting this to Alexa. I will continue my search. Some form of communication to customers on finding various set up information would make the overall experience more pleasurable.

5 september 2025
Logotyp för Kurlax

Svar från Kurlax

Hi NH,

Thank you for taking the time to share such a detailed review — we truly appreciate your feedback. We're very sorry to hear about the issues you experienced with both the color mix-up and the installation instructions.

Our team is already reviewing the installation guide on our website to ensure the steps are clear and correctly ordered, and we will work on including printed instructions in future shipments to make setup easier. Regarding the color issue, we checked your order and it shows one white and one beige shade. We will continue to follow up and verify this to make sure everything is correct.

For Alexa connection, you simply need to download the Tuya Smart app and follow the pairing steps there. We also have a setup video available here: https://www.youtube.com/watch?v=q8VS0bdG1X0

We truly value your input — it helps us improve both our product and service. Thank you again for choosing Kurlax, and we hope to make things right.

Best regards,
The Kurlax Team

Betygsatt 5 av 5 stjärnor

Perfect Fit and Quality

The Kurlax motorized roller shades fit perfectly in my windows. The quality is excellent, and they look beautiful. I followed the measurement guidelines, and they arrived exactly as described.

24 november 2024

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