Mebigo Labs Pvt Ltd(KukuFM) Omdömen 30

Bad experience

Chor sale sab is app wale

To be honest, I paid subscription charges as per auto payment. Oct 2025 and Jan 2026 but plan is not active, no information on app in profile. Chat support is only for look and no use for customer. Contact detail on website is auto voice, no actual Representative.
Another Indian company who targeting for IPO with doing scam, as usual. Subscription, Refund, Fraud, Scam, Startup Scam.

I have not received my money refunded yet, I had even cancelled my subscription, still my subscription has been cancelled, I had to cancel the ticket but I am not getting any response till now.
#kukufm

This is a scam. You people trick users by showing a ₹2 offer and then automatically enable the auto-pay option without proper consent. I never gave permission for auto-debit.

Without my authorization, ₹1000 has been deducted from my account. This is completely unethical and misleading.

I want an immediate refund of my money. If my amount is not refunded, I will be forced to file a legal complaint and take this matter forward.

Please refund my money as soon as possible. 7feb or 9nov

Scam artists par excellence. My non working subscription in 2023 abruptly deleted all downloads. I tried to stop them from taking any more money from my bank account.
However, they managed to get another amount from the previous account I had given. I am reporting them to fraud office.
Utterly disgraceful.

🚨 WARNING: READ THIS BEFORE USING KUKU 🚨
If you are considering downloading or using Kuku (Kuku FM / Kuku TV / StoRizz / Bhakti / Guru / Udaan), you need to understand exactly what you are giving up. Their privacy policy is not user-friendly — it is company-protective, data-hungry, and legally one-sided.
Everything below comes directly from Kuku’s own Privacy Policy (last updated December 23, 2025).
1. They Collect an Excessive Amount of Personal Data
Kuku collects far more data than is necessary to run a content app, including:
Your full name, phone number, email, gender, date of birth
Login credentials and authentication data
Full payment history, billing address, offers redeemed
Profile data, followers, ratings, feedback, and preferences
Your language, browser, and approximate physical location
Device identifiers, IP address, ISP, operating system, performance data
Search activity, usage duration, interactions, diagnostics and crash reports
This is deep behavioral profiling, not basic account management.
2. They Access Your Device — Including Contacts
Kuku explicitly states they may access:
Contacts stored on your device
Your camera
Your photo gallery
This is extremely invasive for an audio/content platform and creates unnecessary privacy risk.
3. Your Data Can Be Collected Even If You Never Signed Up
Yes, really.
Kuku admits that other users can submit your name, phone number, or email address, meaning:
Your data can exist in their system without your consent
You may never know it was collected
You are still governed by their policy
This alone should alarm anyone who values privacy.
4. They Pull Data From Third Parties and Public Sources
Your profile may be supplemented using data from:
Google or Apple
Advertising and analytics partners
Telecom operators
Public records
Other data providers
This allows Kuku to build a much richer profile about you than what you voluntarily provided.
5. “We Don’t Sell Your Data” — But They Share It Everywhere
Kuku claims they don’t sell data — then immediately lists extensive sharing, including:
Affiliates and group companies
Vendors and contractors
Advertising partners
Analytics companies
Payment processors
Infrastructure and IT providers
Bug testing and diagnostics partners
Law enforcement and courts
Legal teams during disputes
Any company that acquires them through merger, acquisition, or asset sale
If your data is shared this widely, the “we don’t sell data” claim is meaningless.
6. Advertising, Tracking, and Profiling Are Built In
Kuku uses:
Google Ads
Cookies
Device identifiers
Behavioral tracking
They analyze what you watch, how long you stay, what you search, and how you interact — then use it to target ads and promotions.
Consent is largely implied, not explicit.
7. “Legitimate Interest” Lets Them Do Almost Anything
Kuku repeatedly relies on “legitimate interest” to justify:
Profiling users
Running experiments
Behavioral analysis
Marketing and promotions
Product testing
Long-term data retention
This legal basis heavily favors the company and leaves users with little control.
8. Data Retention Can Be Indefinite
Kuku repeatedly states data may be retained:
As long as you have an account
After account deletion
For compliance reasons
If any “legal claim” exists
A “legal claim” does not require a lawsuit. It can be internal, hypothetical, or ongoing indefinitely.
Translation: your data may never fully disappear.
9. Deleting Your Account Does NOT Guarantee Data Erasure
Despite marketing language, Kuku admits they retain data after deletion for:
Legal compliance
Disputes
Law enforcement
Internal protection
Account deletion ≠ full deletion.
10. You Have Almost No Legal Power
Kuku is governed by Indian law, with exclusive jurisdiction in Mumbai courts.
If you live outside India:
You have little practical legal recourse
Enforcing your rights is difficult and costly
Local privacy protections may not apply
This is a massive imbalance of power.
11. Children “Protected” on Paper Only
Kuku claims users must be 18+, but still allows children to access services through parents’ accounts. Responsibility and enforcement are vague, placing risk on families, not the company.
FINAL WARNING
This is not a small-print issue.
This is systemic over-collection, broad sharing, long-term retention, and weak user control.
Kuku’s privacy policy is written to:
Protect the company
Expand data access
Minimize liability
Limit your rights
If you value your privacy, identity, and digital footprint, think very carefully before agreeing to this policy.
Once your data is in their system, you may never fully get it back out.
📌 Read privacy policies before downloading any app.
“Free” platforms are rarely free — you are the product.

Please, 499 rupees have been debited from my account today. Please, I request you to return that money. I am in great need.

Sar hamen batao wapasi kab tak hogiSar hamare nau December ko aaj time 9:30 per 499 cut Gaye please help MI sar

You have debited my amount from my…
You have debited my amount from my Account Iam security guard you cheated me I lose my 499 rupees I cannot maintain my family.please return my money I don't know how it happens,I request you to refund my money I will be very helpful and thank full to you. Iwant my money
I will consumer court

I don't subscribe to your app why are you charge me 499 if you don't give me my money back I will file a complaint

I never signed up for auto pay and agreed for the trial period for 3 days free then b 50 plus dollars the 4rth day (right after the 3 day trial) would ne charged unl a ss canceled before trial period ends which I did and in gd act have had to re send via text email amd through the app but am continuously getting charged even though ive canceled bank amd all ways they are non stop attempting to get paid

I don't want to pay for this. I didn't do anything like autopay on my account. I want my cash back. I will file a case against the 499 company.

please refund my money499

You have debited my amount from my Account Iam security guard you cheated me 😭 I lose my 499 rupees I cannot maintain my family.please return my money I don't know how it happens,I request you to refund my money I will be very helpful and thank full to you.

Very poor please refund my money

Hello sir can u refund please

To day my account in 299/- Rupees Debited. please refund my money.I report tha cyber crime.my last account 4 dusit number 9304

It's a fraud app refund my money

Very poor please refund money