Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I’ve had the most incredible experience as a vendor on Kouwi. The team has been great to work with, very approachable and have a very active engaged audience so it’s been a great marketplace to sell m... Se mer

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Betygsatt 2 av 5 stjärnor

Their return policy is terrible. They offer store credit or exchanges for eligible items. Items not eligible include accessories, apparel, footwear, pyjamas and health & wellness products. So basica... Se mer

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Betygsatt 5 av 5 stjärnor

I recently discovered Kouwi and couldn’t be more impressed. From the moment I placed my order, everything was seamless—from the intuitive website to the fast, reliable delivery. The products are beaut... Se mer

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Betygsatt 5 av 5 stjärnor

I ordered a women’s shirt. It was exactly as shown on the website and the quality is second to none. Beautifully made and reasonably priced. Honestly, I’ll definitely shop Kouwi.com again. Highly reco... Se mer

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Företagsinformation

  1. Online-marknadsplats
  2. Babyklädesbutik
  3. Väskor
  4. Dekoration- och inredningsbutik
  5. Skobutik
  6. Stereobutik

Skrivet av företaget

Welcome to Kouwi.com – Australia’s go-to online shopping playground! We bring you the hottest brands, trendiest finds, and must-have essentials across fashion, wellness, home decor, home audio, and more – all in one convenient place. Whether you’re searching for the perfect gift, refreshing your wardrobe, or upgrading your home, we've got you covered. Shop top brands like: HOBIBEAR – Stylish wide-toe shoes for men & kids FitVille – Next-level comfort & support for your feet Milleni Bags & Hoopla Handbags – Chic, functional, and ready for any occasion High Tees Australia, Korganika, The Essentials Lab, Teelixir – Your wellness and lifestyle favorites Looking for the latest tech? Grab a Crosley Voyager Bluetooth Portable Turntable or shop vinyl record players online and bring your music to life. Gift shopping made easy! Find the perfect gift cards for men and women or purchase gift cards online in Australia for a quick and thoughtful present. For pet lovers? Explore a range of pet accessories available to shop online. Fashion enthusiasts? Browse women’s fashion clothing in Australia, luxurious feather pajama sets, and must-have accessories—all in one place. Tech & accessories? Shop Apple Watch straps and more with just a few clicks. Your ultimate online marketplace in Australia is here. Get ready to shop, save, and discover your new favourites at Kouwi.com!


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

33 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I’ve had the most incredible experience…

I’ve had the most incredible experience as a vendor on Kouwi. The team has been great to work with, very approachable and have a very active engaged audience so it’s been a great marketplace to sell my products. Can’t recommend Kouwi enough!

19 mars 2026
Omdöme utan inbjudan
Logotyp för Kouwi.com

Svar från Kouwi.com

thanks for the 5 Stars - pleasure working with you

Betygsatt 1 av 5 stjärnor

AliExpress reshipper

Kouwi is simply a re-shipper of AliExpress goods. Not even any rebranding or packaging in between.

I bought kids shoes for $53. They arrived posted in a plastic bag. I then found the same shoes available from AliExpress for $18.

Just buy direct from Ali and save yourself the massive margin.

28 januari 2026
Omdöme utan inbjudan
Logotyp för Kouwi.com

Svar från Kouwi.com

Thanks for your review! As a marketplace with over 47,000 items from a mix of local and international brands and sellers, packaging and presentation can vary depending on the seller, supplier and small business you’re purchasing from.

It’s also worth noting that pricing naturally varies across online marketplaces. If you find a better deal elsewhere, we completely understand shoppers should always choose what works best for them.

Have a lovely day

Betygsatt 5 av 5 stjärnor

Outstanding!

I recently discovered Kouwi and couldn’t be more impressed. From the moment I placed my order, everything was seamless—from the intuitive website to the fast, reliable delivery. The products are beautifully crafted, high quality, and clearly made with care and attention to detail. Customer service was prompt, professional, and genuinely helpful, which made the whole experience even better. I’ve already recommended Kouwi to friends and family, and I’ll definitely be a returning customer. Keep up the amazing work!

9 april 2025
Omdöme utan inbjudan
Logotyp för Kouwi.com

Svar från Kouwi.com

Thank you for the 5 Star review!!! we hope you love your purchase as much as we love serving you.

Betygsatt 5 av 5 stjärnor

My experience with Kouwi has always…

My experience with Kouwi has always been 10/10. Their customer service team are always so helpful and everything I have purchased is great. Highly recommend!

12 december 2024
Omdöme utan inbjudan
Logotyp för Kouwi.com

Svar från Kouwi.com

Thanks for the 5 stars, We hope you love your Newgate Clock as much as we do :)

Betygsatt 1 av 5 stjärnor

Absolutely appalling experience

Absolutely appalling experience with both Baccarats and Kouwi.
I ordered two fragrances from Baccarats (promoted through Kouwi), and what I received were clearly counterfeit products. No response from Baccarats whatsoever—just complete radio silence after they took my money.

What’s worse is Kouwi’s role in all this. They featured and endorsed Baccarats on their site, giving them credibility. But once things went south, they washed their hands of all responsibility, claiming they weren’t involved—even though they willingly promoted the scam. They could’ve stepped in, issued a refund, and dealt with Baccarats directly, but instead chose to do nothing meaningful to help a paying customer.

Both companies have shown zero accountability. I’ve kept the products sealed, asked politely for a resolution, and still been treated with indifference. I’ll never shop through either platform again and will be warning others to avoid them at all costs. You’re better off throwing your money out the window.

11 april 2025
Omdöme utan inbjudan
Logotyp för Kouwi.com

Svar från Kouwi.com

Hi Michael,

We’re sorry to hear you're still feeling disappointed, and we genuinely appreciate you taking the time to share your feedback.

As you know, your purchase was made directly through baccarats.com.au. The item was not purchased from Kouwi we did not receive any payment, nor were we involved in the shipping or handling of your order.

That said, we believe we did our best to support you. We stayed in contact, provided guidance on how to follow up with baccarats.com.au, and advised on how to initiate a chargeback through your bank. We also made multiple attempts to contact Baccarats on your behalf with no such luck.

While we absolutely understand your frustration, we are not able to issue a refund or process a return for an order placed with a separate business that we do not own, operate, or have access to.

We truly value the trust our customers place in us and are proud of the service we provide, as reflected in the positive reviews from those who shop directly with us.

It's a shame that you think it's acceptable to leave a bad review for a small business that you did not purchase from, instead of the actual business you did order from.

We’re sorry this situation has caused such a negative experience, and we thank you again for raising it. We sincerely hope baccarats.com.au takes responsibility and recognises the importance of putting their customers first and getting back to you as soon as possible.

Team Kouwi

Betygsatt 5 av 5 stjärnor

Kouwi has to be the best site online…

Kouwi has to be the best site online ,not only do they have amazing products there prices are also .They have a range off so many different products.
The staff are exceptional also ready to jump in if any problems arise or to simply to help.
I can't speak highly enough off Kouwi and the staff .You must have a look if u haven't already done so ,U will become addicted like me

27 februari 2025
Logotyp för Kouwi.com

Svar från Kouwi.com

Thank you for the lovely review, Beverly - it's our pleasure serving our customers :)

Betygsatt 5 av 5 stjärnor

Great support

Support helped me to correct my order (i specified wrong shoe size), before send in it to me.

19 februari 2025
Logotyp för Kouwi.com

Svar från Kouwi.com

Thanks for the 5 Star review :) it Was a pleasure Helping you

Betygsatt 2 av 5 stjärnor

Their return policy is terrible

Their return policy is terrible. They offer store credit or exchanges for eligible items. Items not eligible include accessories, apparel, footwear, pyjamas and health & wellness products. So basically everything. For eligible items you need to pay to return it.

Edited : 20/09/2025, I ordered sneakers. I still have them, they're in my closet gathering dust. I've never worn them as they don't fit

26 mars 2025
Omdöme utan inbjudan
Logotyp för Kouwi.com

Svar från Kouwi.com

We understand that return policies can be a deciding factor when shopping. As a small, independent marketplace with over 30,000 items (and growing), we do our best to keep our policy fair for everyone. While it may not suit everyone, we review each case individually.

Since your review doesn’t mention a specific product or service, we’re unsure if you've made a purchase through our platform. If you have any concerns or questions, please don’t hesitate to reach out to our team we're always happy to help.

Betygsatt 5 av 5 stjärnor

Awesome School Shoes

Bought these shoes for my daughter for school and they are excellent. She thinks they are so comfy and she wants to wear them all the time. Had a minor issue when ordering but was resolved so quickly by the team and did not delay our order at all. Really impressed.

4 december 2024
Logotyp för Kouwi.com

Svar från Kouwi.com

Thank You for the 5 Stars Vic :)

Betygsatt 5 av 5 stjärnor

Excellent quality product and customer service

The shoes are of excellent quality and reasonably priced. The Kouwi team was also kind and helpful, and the item arrived safely. I’ll be purchasing through Kouwi again!

10 december 2024
Logotyp för Kouwi.com

Svar från Kouwi.com

Thank you for the 5 Star Review :)

Betygsatt 5 av 5 stjärnor

Crocs

Awesome service

9 december 2024
Logotyp för Kouwi.com

Svar från Kouwi.com

Thanks for the 5 Stars Johnny and for supporting our growing Australian Independent marketplace :)

Betygsatt 5 av 5 stjärnor

I ordered a women’s shirt….

I ordered a women’s shirt. It was exactly as shown on the website and the quality is second to none. Beautifully made and reasonably priced. Honestly, I’ll definitely shop Kouwi.com again. Highly recommend. Speedy service.

2 augusti 2024
Logotyp för Kouwi.com

Svar från Kouwi.com

Thanks for the 5 Stars Karen :)

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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