I ordered the new suki skirt when it arrived it has holes on the sides of the skirt the design was really great though. I emailed them that I wanted to exchange for the same item. To be fair communica... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I bought the Rochelle bikini top and bottoms in the ruched red/orange floral pattern. Bottoms are the cutest things ever, and they make your legs and booty look fantastic. Top is great as well, I real... Se mer
Företaget har svarat
First time I bought overseas. Kotomi delivered within a week to Europe. Unfortunatly I was sent two identical items. This slight error was put right by mail and received missing item soon after. Would... Se mer
Absolutely love my items shipping was quick and after talking online with someone at Kotomi Swim about sizing I was sooooo please that they fit perfectly. Being small breasted I was a little worrie... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Australian-Designed Swimwear Label. Designed with Flattering Fits and Cheeky Cuts. Shop now: kotomi.com.au
Kontaktuppgifter
Melbourne, Australien
- hello@kotomi.com.au
- kotomiswim.com.au
3,2
Medel
404 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Obsessed with all these products!
15 november 2021
Svar från Kotomi Swim
Hey Chloe!
Thank you so much for your review - enjoy your new Kotomi pieces! 🤗
Big hugs,
Livia xx
Still didn’t receive my order from 12th of october…
Still didn’t receive my
12 november 2021
Omdöme utan inbjudan
Svar från Kotomi Swim
Hey Esmee!
I hope you have been well!
I just checked the tracking and it seems that your parcel is still on it's way to you and most likely held up at an Australia Post facility.
Unfortunately it has been a common occurrence as of late due to a hold up at the ports :(
With situations like this, how fast a parcel is delivered really lies outside of our control.
If there is no further movement in tracking within the next 7 business days feel free to reach out again and I can look into this further for you!
I am incredibly sorry for any inconvenience caused! 😫
Livia xx
Svar från Kotomi Swim
Hey Allanah!
Loveee that for you! Enjoy your Kotomi pieces and remember to tag us in your socials for a chance to be reposted 😘
Big hugs,
Livia xx
Amazing products and service!!
10 november 2021
Svar från Kotomi Swim
Hey Holly!
Thank you for your review! ♥️
Much love, Livia xx
Best customer service and elegant intimates
Firstly, I want to say thank you to the customer service team for the process of my return. Despite the postage delays, they were fast and had really good communication. The intimates are absolutely stunning, elegant and are made of high quality. I will be purchasing again. Thank you x
7 november 2021
Svar från Kotomi Swim
Hey Brianna-lee!
Wow thank you so much for your kind words! 😩😩 Enjoy your new intimates!♥️
Much love, Livia xx
Amazing products!
2 november 2021
Svar från Kotomi Swim
Hey Chelsey! Thank you for your review! ♥️ Much love, Livia xx
Amazing quality and beautiful material
Amazing quality and beautiful material! Will definitely be purchasing more bikinis 😍
2 november 2021
Svar från Kotomi Swim
Hey Isabella!
Thank you so much for your review! Cannot wait for you to shop with us again in the future ♥️
Much love,
Livia xx
It still hasn’t arrived
26 oktober 2021
Svar från Kotomi Swim
Hey Ella!
Thank you for getting in touch! I just tracked your parcel and it seems to have been delivered 😘
Feel free to let me know if there were any other issues and concerns.
Livia xx
Amazing pieces
Amazing pieces! Colour is beautiful and material feels so luxe! Love the gold plate branding.
25 oktober 2021
Svar från Kotomi Swim
Hey Hannah!
Thank you for leaving a review - enjoy your new Kotomi pieces! ♥️
Much love,
Livia xx
Super good customer service!
23 oktober 2021
Svar från Kotomi Swim
Hey Emma!
Thank you for leaving a review - enjoy your new Kotomi pieces! ♥️
Much love,
Livia xx
Svar från Kotomi Swim
Hey Jessica,
Thank you for leaving a review - enjoy your new Kotomi pieces! ♥️
Much love,
Livia xx
Excellent fast service!
Excellent, fast service!
Madi helped me so much to change my order and I still received my package super fast!
19 oktober 2021
Svar från Kotomi Swim
Hey Matilda,
Thank you for leaving a review - enjoy your new Kotomi pieces! ♥️
Much love,
Livia xx
Love love love
Love love love the swimwear. I have purchased 4 or 5 Jasmine Tops, a boob tube, and a Jasmine bottom and happy with all of them. The Jasmine top is so comfortable and supportive and the bottoms, despite being ‘cheeky’, are still comfortable too.
I am a size 10B and have bought XS and S tops with the XS being a bit tighter and the S looser. I like both fits hence both sizes. And I am a S in the bottom and fits perfect. Sizing is accurate.
It is a more of a pricey brand but once you purchase a piece you can appreciate why😍
If your not sure on purchasing, get a piece on sale, that’s what I did 🤷🏼♀️
17 oktober 2021
Svar från Kotomi Swim
Ahhhh Sophie! Cannot thank you enough for taking the time to leave a review!
Enjoy your new Kotomi pieces - hope to see you shopping with us in the future 😘😘
Big hugs,
Livia xx
In love 😍
Kotomi is absolutely amazing - Not only is their swimwear gorgeous but their customer service is impeccable 🙌🏼 Recommend!!!!
16 oktober 2021
Svar från Kotomi Swim
Hey Tash!
Thank you so much for your positive review! Enjoy your new swimmers 😘😘
Much love,
Livia xx
Love the bikini so much!
15 oktober 2021
Svar från Kotomi Swim
Hey Kelly,
Love your review even more! 😘
Thank you so much for taking the time out of your day to leave a review!
Big hugs,
Livia xx
My bikini was amazing
My bikini is amazing. The ribbing of the material and colours were beautiful and the overall quality is so good! I thought the bottoms would be too small but they were actually really flattering.
My only problem was that despite sizing up, the bikini top cup size was still quite small and causes some overhang. But other than that, couldn't fault them.
13 oktober 2021
Svar från Kotomi Swim
Hey Ciara!
Thank you so much for submitting a review!
We have taken your feedback on board and have increased the cup volume of the 'Rochelle bikini top' in an attempt to fix said overhang! 😘
Therefore future Rochelle bikini tops in new collections as well as restocks should cover more of the bust!
Your review means the world to us - hope to see you shopping with us in the future ♥️
Big hugs,
Livia xx
Great quality and true to size.
7 oktober 2021
Svar från Kotomi Swim
Hi KP,
Thank you so much for taking the time to leave your review!
Enjoy your new Kotomi pieces :)
Much love,
Angie x
- Kotomi Swim
Svar från Kotomi Swim
Hi Kristy,
Thank you so much for taking the time to leave your review :)
Enjoy your summer in your new Kotomi pieces!
Much love,
Angie x
- Kotomi Swim
Such lovely staff !!
The service was amazing, I messaged Kotomi on instagram with questions about sizing and I received reply almost instantly. The staff members were so polite and helpful !
6 oktober 2021
Svar från Kotomi Swim
Hi Tahlia,
Customer services means the world to us so it is so your kind words are so appreciated! Enjoy your Kotomi pieces :)
Much love,
Angie x
Love the colour and amazing material
Love the colour and amazing material, will definitely be shopping with Kotomi again.
4 oktober 2021
Svar från Kotomi Swim
Hi Laura,
Thank you for your kind words! So happy to hear that you love your Kotomi pieces :)
Much love,
Angie
- Kotomi Swim x
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