Koh  Omdömen 

991
TrustScore 4 av 5

4,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

Have been using the koh products for quite a while. Happy with the results hence the repeat order for some of the cleaning products. Decided to try the hand and body wash, both lather well and are... Se mer

Betygsatt 1 av 5 stjärnor

Koh markets themselves as a brand on a mission to "make sustainable cleaning second nature," but their hardware is anything but. I've now had two of these mops break. The build quality is abysmal... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Don’t listen to the bad reviews. I’ve used the universal cleaner for years and it’s great. It obviously won’t replace bleach or anything with the properly harsh chemicals but they don’t say it will. I... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Love the products. Have a lung disease so doesn’t make me cough like other cleaners. Plus prompt delivery. Economical because it lasts a long time. I’ve just received laundry cleaner, haven’t tried ye... Se mer

Företagsinformation

  1. Hem och trädgård

Skrivet av företaget

Koh is a safe, effective & eco-friendly cleaning system for your entire home.


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

991 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 50 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,1

Alla omdömen

(991)

39 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Koh is the best!

Absolutely love Koh. I’m usually very sceptical when it comes to “one cleaner for everything” advertising, but I have been using the universal cleaner for years now on everything. I love that I only need one product, and no longer need those awful harsh cleaners. I have bottles around the house so it is easy to access and I can clean little and often. Have only just purchased the grease cleaner and washing products but from first use I love the grease cleaner. The washing liquid is also great although I would recommend adding eucalyptus oil (which came free with my purchase) to add a nice smell to your clothes.

Can’t recommend highly enough. Do it today. You won’t regret it.

(I have never had any delivery issues).

1 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Disposable quality - AVOID

Koh markets themselves as a brand on a mission to "make sustainable cleaning second nature," but their hardware is anything but. I've now had two of these mops break. The build quality is abysmal for the price.

When I contacted support about the failure, they acknowledged the part was broken but refused to replace it because I'm just outside their arbitrary "standard warranty." Instead, they tried to upsell me on replacement parts.

How is it "sustainable" to force customers to buy new plastic components every two years? It's a greenwashing tactic-they talk about the planet while selling products designed for the landfill. If you expect a mop to last more than 12-24 months, look elsewhere.

7 februari 2026
Omdöme utan inbjudan
Logotyp för Koh

Svar från Koh

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and understand your frustration.

As part of our sustainability approach, we offer replacement parts where possible, so customers can repair and extend the life of their products rather than needing to replace the entire item.

We genuinely appreciate you raising your concerns, and we value all feedback as it helps us continue improving our products and processes moving forward.

Betygsatt 5 av 5 stjärnor

The communication and delivery time are…

The communication and delivery time are great. As a long time customer have always been happy with my cleaning products. Would have preferred a longer handle on the squeegee but otherwise ok.

29 januari 2026
Omdöme utan inbjudan
Logotyp för Koh

Svar från Koh

Thanks so much for your lovely feedback, Dolores! Very glad to hear you’re happy with your experience with us! We also appreciate your note about the squeegee handle length, it’s really helpful feedback. Thanks again for being a long-time customer, we truly value your support 😊

Betygsatt 5 av 5 stjärnor

Excellent product

I was surprised by the efficacy of the shower cleaner. Happy customer !!

20 december 2025
Omdöme utan inbjudan
Logotyp för Koh

Svar från Koh

That’s so good to hear, Kathleen! Love to hear when Bathroom & Shower Cleaner does its thing 🙌 Thanks for giving it a go – Nick

Betygsatt 1 av 5 stjärnor

Still waiting for delivery. Refund refused

The Koh terms and conditions and shipping policy clearly state that orders are shipped on the next business day. 21 days after placing my order, it is still marked as not dispatched. I have emailed customer services a number of times. They sent a tracking code eventually, but no courier details or link, and the tracking code did not correspond to any courier I could find, and they did not respond when I asked for the courier details. My order cost over £100. They have refused to refund my order, which I think breaks UK consumer law. They emailed to say my order has been lost in transit, and a replacement will be sent out. They emailed asking for my shipping address, which seems odd, as I provided my address when I ordered. When I ordered I was looking forward to trying greener cleaning products and planning to recommend them to others if they were effective. Now, there’s no way I could recommend ordering from Koh.

21 december 2025
Omdöme utan inbjudan
Logotyp för Koh

Svar från Koh

Thanks for your feedback, Kate. We’re really sorry this has been your experience. Your order was placed during our peak holiday trade period, which may have impacted dispatch times, something we flagged on our website and in follow-up comms. We use Amazon Parcel for delivery in the UK currently, and tracking links are included in our shipping confirmation emails.

Betygsatt 5 av 5 stjärnor

Great product

i’ve been using Koh products for several years now and can recommend them. They clean well and give a good shine, I don’t use anything else now. The atomiser spray is also really worth having. Also eco- friendly which is important to me.

17 december 2025
Omdöme utan inbjudan
Logotyp för Koh

Svar från Koh

Mark, thank you so much, and for sticking with us over the years. 💚 Delighted to hear Atomiser Spray Bottle is pulling it's weight too! - Nick

Betygsatt 5 av 5 stjärnor

Great product

Great product. Just topped up on everything. This is literally the first “one product for all purposes” cleaner.
Love it. Love it. Love it. 🥰
Environment loves it also. Thank you x

16 december 2025
Omdöme utan inbjudan
Logotyp för Koh

Svar från Koh

Lynda, this is so lovely to read. 💚 Thank you for the kind words and for choosing products that are gentle on everything, including the planet! - Nick

Betygsatt 5 av 5 stjärnor

Good products which clean well

Good products which clean well. Easy ordering. Happy with products.

22 november 2025
Omdöme utan inbjudan
Logotyp för Koh

Svar från Koh

Thanks Jenny! I love hearing about the whole experience from cleaning to checkout 💚 appreciate the support! - Nick

Betygsatt 5 av 5 stjärnor

Proactive Customer Service

The customer service team are really switched on, they are quick to understand any query and give practical advice.

11 november 2025
Omdöme utan inbjudan
Logotyp för Koh

Svar från Koh

Sandra, this means a lot, thank you so much! 💛 We’re delighted our team could make things easier for you. We’re always here to provide no-fuss support whenever you need it. - Nick

Betygsatt 5 av 5 stjärnor

Excellent cleaning product

U have been using Koh products for a couple of years and I’m happy with the results

5 november 2025
Omdöme utan inbjudan
Logotyp för Koh

Svar från Koh

So good to hear, thanks for being part of the Koh crew for the long haul! We love that the results are still making you happy after a couple of years 🙌 - Nick

Betygsatt 5 av 5 stjärnor

Great Cleaning without All the Nasties

Great Cleaning without All the Nasties, easy to use and Septic Systems Safe.
An Australian Made product, Wonderful! 😊

1 september 2025
Omdöme utan inbjudan
Logotyp för Koh

Svar från Koh

Love this, thank you! Great to hear you’re enjoying a powerful clean without the nasties. Appreciate your support for Aussie-made too 😊 - Nick

Betygsatt 5 av 5 stjärnor

Just the best cleaning items i have…THE BEST

Just the best cleaning items i have ever bought will be staying with KOH

10 oktober 2025
Omdöme utan inbjudan
Logotyp för Koh

Svar från Koh

Love this energy! So glad to hear you’re loving your Koh kit and sticking with us, that means a lot. Thanks for cleaning the greener way with us 🌿 - Nick

Betygsatt 1 av 5 stjärnor

Customer services never replied

I have signed up for emails and subscribed to receive a 15% discount. This has never arrived. I have emailed customer services four times with the screenshot of the discount offered just get replies from a bot called ROS-E with no resolution. I have tried messaging on IG but they don’t let everyone message so that hasn’t been received. There is no telephone number advertised for the UK.
I give up. I had hoped to place a very large order too - shame!

1 oktober 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I purchased the Koh kitchen and…

I purchased the Koh kitchen and bathroom set, and proceeded to use it. It doesn't work. I sprayed it all over the oven, wiped...and the grime doesn't come off. I tried it twice - still, does nothing. I sent their customer service team photos and videos, showing no difference. I'd upload it here if I could. The product is not fit for purpose - it did not work. Their customer service said I can return the products - yet I have to pay for shipping it back! what a scam. I won't be purchasing from this company again. Product does not perform. Customer service is bad. I do not recommend this product, try something else!

3 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Koh products

On the whole we are extremely happy with Koh products especially the shower cleaner as it’s amazing at removing soap scum buildup. The Universal Cleaner is also great as are the loo cleaning tablets. However, the toilet blade brush is a big flop as it doesn’t work

28 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Honestly the results shocked me

Honestly the results shocked me! I wish I had recorded how good their oil and grease product was at cleaning a fry pan we were going to ditch. The best natural cleaning products I have ever used. They have a customer for life now with me!

13 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible customer service

Great products. Terrible customer service and marketing promotions that aims to scam without clear instructions on how to access the promo. I contacted immediately to get the freebie added to my order but I was refused. Instead offered a code to add to a future order, forcing me to spend more money within 3 months after I’d just completed a bulk order. The deal should have been honoured in good faith due to lack of transparency on your part. I even asked for a screenshot of the instructions but was not provided because they did not exist. Very poor form. My last email with follow up questions wasn’t even responded to.

RESPONSE to Koh's response to my review: The terms were not clearly outlined in the body of the email. That's my point. I've emailed you directly with a screen shot of the original email and asked you to show me where this was outlined and you never responded. This response is very misleading - just like you're original promo email. Happy to resend you the screen shot if you're interested - but from what I've experienced so far - I doubt it.

28 juli 2025
Omdöme utan inbjudan
Logotyp för Koh

Svar från Koh

Thanks so much for the feedback, Vanessa. We understand how that experience felt frustrating. The promotion terms were outlined in the body of the email, and your order didn’t meet the criteria at the time of purchase. The follow-up code was offered as a goodwill gesture, not an obligation. We have shared your comments with the team for future planning.

Betygsatt 5 av 5 stjärnor

These Products Really Work!

Have been a KOH user for a number of years and have recommended others to try the products. Absolutely delighted with the results, as well as the efficiency of ordering and delivery via their website. The latest product for the bathroom tiles etc. is fantastic and really works!!!! In just about every room I have a KOH bottle filled with a KOH cloth ready to go.

10 juli 2025
Omdöme utan inbjudan
Logotyp för Koh

Svar från Koh

That’s the kind of setup that dreams (and clean tiles) are made of! 🧼✨ Thank you for the years of support and for spreading the good word. We’re absolutely delighted it’s made such a difference in your home! - Nick

Detta är Trustpilot

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