I usually want to rant, but it's been a pretty solid experience with them. Just once, our server lost data, but the CEO came out to address and fix the issue. I trust them.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This is a scam site. They closed my account without any notice, even though there were still unpaid funds in it. Everyone should stay away to avoid losing money unnecessarily.
Företaget har svarat
Just transferred from Hostgator after 15 years. Server down time was past 47 hours in less than 30 days. Do far our experience with knownhost has been exceptional from pre-purchase questions and... Se mer
I have been hosting a VPS with KnownHost since 2017, using their managed service, and it's been an amazing experience. First of all, virtually no downtime in all of those years. Secondly, any time I... Se mer
Företagsinformation
Skrivet av företaget
Web Hosting provider - PHP hosting, Virtual Private Servers (VPS) hosting, Reseller hosting, cheap web hosting, Ecommerce hosting, Frontpage hosting
Kontaktuppgifter
1379 Dilworthtown Crossing, 19382, West Chester, USA
- 1-205-690-1625
- sales@knownhost.com
- knownhost.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 80 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Better Than Excellent!
I have been with Knownhost for nearly ten years and have two VPS's with them one being on an SSD.
I cannot fault this company, they have been incredibly fast with support tickets (under two minutes response time and often within one minute) zero downtime and fast responsive servers.
On the rare occasion that I have had any issues their support team have been friendly, efficient and incredibly helpful even when major server upgrades were required they kept me fully informed and worked with me all of the way.
I had used other hosting companies previously and always had issues, either with downtime, service or support but this all changed when I moved to Knownhost, I am no expert with server technology and often find my knowledge lacking in certain areas, thankfully Knownhost support guys fully understand and are fantastic at guiding me to the answers and the best solutions.
Let me first say
Let me first say, I can be a real bonehead. That said, I've been a VPS customer for over 7 years, and can't say enough about the responsiveness and quality of support. It's the kind of support I wish I could get for everything I buy.
Best business partner
I've been using them for quite a while now and I like the fact that I have support if I need it. I can tend to do most everything myself but it's great knowing I have someone to ask if needed
Worst hosting experience ever.
Worst hosting experience ever.
My sites were constantly being hacked as compared to similar sites on a different host (based in Australia) that never seemed to be attacked.
Their so called customer service consists of lots of cut and paste emails mainly.
They had the audacity to take my site down on a Friday evening due to what they termed a phishing risk - had they checked they would have seen that I have removed the infected files.
Because their "abuse team" only work bank hours - monday to friday, 9am-5pm - it meant my site was down the entire weekend. My client was having melt downs.
Pleas to the "support team" were ignored - in fact they seemed to revel in the power they had over me.
A really horrible, awful experience dealing with these guys.
Totally unprofessional. I couldnt advise more strongly to look elsewhere.
Yes they are cheap and like most things in life, you absolutely get what you pay for.
Average VPS taken down by ddos and brute force attack
Having been with knownhost two years, I came to know them as a knowledgeable crew, that is until the 28th Jan 2017 when they failed to stop a Ddos attack on the server my website were on, firstly I was told it was a brute force attack and then a Ddos attack that slipped by their security protocols, taking all my websites offline.
After this date things just gradually got worse, with more down time, with excuses ranging from script issues and more, it got to the point where they talked me into upgrading my memory at additional cost telling me it would help keep my websites up and running smoother.
After speaking to my script dev he informed me that their VPS was very inadequate and he recommended me to find a new host asap.
All together I have 48 tickets with 90% of them either regarding hosting speed or downtime or database connection issues.
Only once in my time with them have they suddenly jumped onboard offering to adjust the server and try upgrades, but this was after I suggested i'd be looking for hosting else where.
Today I contacted Knownhost to cancel my hosting with them and ask for a refund for the month I had paid up front for on the 1st.
This was point black refused, so they are now walking away with over $101 of money for nothing.
First class service and no nonsense
I have been with Knownhost for a couple of years only after trying 3 other US based companies. I am always amazed at their quick and efficient 24/7 support. Their prices are also extremely competitive. If you think you can save a few bucks by being on a shared cloud server think again as being on Knownhost's VPS is the way forward. Shared hosting have so many tricks to get you to pay more or a forced upgrade. Don't be fooled. Thank you to the Knownhost team!
Knownhost HORRIBLE service
Their support is terrible, so much time wasted EVERY time we open a ticket. Too much back and forth due to their inefficiencies and complete lack of process and consistency. We will be taking our business elsewhere, and I suggest anyone that relies on tech support to do the same. There are tons of hosting companies out there, no need to tolerate this.
Amazing high quality VPS
I love KnownHost's VPS and their super helpful support team. Their prices are also very fair.
Pretty good overall service and support
I've been a client for more than 5 years. The VPS are a good product with great price/quality.
The times that I had to contact support they've been very good at it (not canned responses).
Then at times they have been proactive to solve problems with my server, avoiding me further problems.
VPS with a peace of mind
Have been using their services for a bit over a year now with not even one complaint. No downtime, support is excellent and 24/7.
Before I found these guys, I used 3 other VPS providers. Some had excess downtimes and some lacked the support I needed.
Knownhost are really an elite company. I can sit back a relax knowing my websites are in good hands.
Customer 3 Years
I'm seriously impressed by Knownhost. I have their VPS2 product get a pay ahead discount so that knocks the cost down even more. Their pricing is on par with other hosts out there but their uptime is the impressive part. I literally question the monitoring service when I get an alert because it's usually one ping that failed and when I go to my site(s) on my phone they work.
I'm actually considering rewriting the api for an app I created from ASP.NET WebAPI to NodeJS just so I can host my app with Knownhost... I have my app with Microsoft Azure and their product is about 3 times as much and way slower. It would be about a 400 hour ordeal to rewrite the entire backend, still it's being considered.
Fantastic Servers, Affordable and First Class support
I have been using various web hosting companies since 2007. Knownhost is among the ones I have used and still using ,and I can wholeheartedly recommend them .
--Support is First Class
--Price is affordable-
--Uptime is excellent. infact they even display their live(real time) statistic on their website for you to see.
---server response time in various location is super and is within the industry standard.
All websites technical problems have always been resolved within minutes, and i was always updated whilst they resolve them.
If you are looking for a web hosting company-read my honest reviews and make a wise decision
Trustpilot,this is a customer review ,and I can supply receipts and other records to support my review.
Affordable Managed VPS Hosting
The knownhost.com provides the best web hosting services. In case you are not satisfied with their services they have 30 days money back guarantee. But trust me you will not be wanting your money back. This is because they have 99.9% uptime, best in the industry. I recommend it.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








