Personable customer service. An excellent product line for a small business. My order was received promptly and was well packaged. Would highly recommend McIntosh to my fibre friends and family. Thank... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Tempting goodies to quicken the heart. With new products listed regularly website is a go to. Latest acquisition Lang Yarns a dream, the Knitpro Oasis Interchangeable Crochet set a game changer, hoo... Se mer
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Always a pleasure to order from James at Mackintosh yarns. My order arrived without any trouble and was exactly what I wanted. James is so helpful and happy to chat if need be. My go to place for Lang... Se mer
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I felt as though I was an important individual being served. It’s a great feeling when a customer isn’t treated by a ‘bot’ or other mechanical device as if one of a crowd of hundreds. My query was ans... Se mer
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Företagsinformation
Skrivet av företaget
Natural Fibres. Pure Wools. Well-being. McIntosh wools are hand-dyed to order in a range of vibrant and pastel colours. We also sell a range of high quality knitting needles, crochet hooks and accessories. Brands include KnitPro, Lantern Moon, Clover, Addi, Schoppel, Symfonei yarns Seeknit, and Euculan. Free UK postage from £100 and £30 for international shipping. Our wool ranges come in different weights from lace to 4-ply to Double Knitting. All are ideal for hand knitting and crochet. Every skein or cake of McIntosh is hand-dyed using a semi-solid dye technique to give visual texture to the finished project. Our BFL is accredited as 100% British wool by British Wool and our FABULOUS range is accredited as a British wool blend by British Wool. Our CALM range, which stands for Cashmere and Luscious extra fine Merino in DK. FABULOUS is a mixture of 55% British Bluefaced Leicester wool and 45% grade A Mulberry Silk in either DK or 4-Ply. BFL is 100% British Bluefaced Leicester - the 'king' of fibres' in DK and 4-Ply. ffluff is a lace weight fibre blend of 75% baby suri alpaca and 25% grade A mulberry silk. it's as light as air and warm to wear. Donegal Rich Tweed is 87% wool and 13% Donegal Nep. Available in DK and 4-Ply. All wool products come in a McIntosh cotton project bag. All yarn bands are made from recycled card with a biodegradable laminate.
Kontaktuppgifter
42 Denman Road, SE15 5NR, London, Storbritannien
- sales@mcintoshpublishing.com
- knitmcintosh.com
4,9
Utmärkt
600 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
always a pleasure
always a pleasure - beautiful yarns and a very warm service. Always seems so sincere and warm, I feel like I’m buying from a friend
16 juli 2025
Svar från McIntosh
Thank you so much for your custom and kind words
Excellent company
Placing the order was easy and the item arrived beautifully packaged and in good time. I recommend supporting James and his small business.
12 juli 2025
Svar från McIntosh
Thank you for your custom and kind words
The wool is so squishy!
The wool I received is so squishy! Can't fault the service at all, quick delivery and was kept up to date every step of the way. Thanks James!
3 juli 2025
Svar från McIntosh
Thank you for your custom and kind words
Another excellent experience
Another excellent experience. My Fabulous hand-dyed wool arrived promptly in eco-friendly packaging. The colours are so lovely. I cannot wait to start my new project. It will take months to complete, but it will be a pleasure to knit with such beautiful wool. James is a one man band, who shows how superb service should be.
12 juli 2025
Omdöme utan inbjudan
Svar från McIntosh
Thank you for your order and kind words
Jam was super helpful when I made a…
James was super helpful when I made a mistake with shipping!
3 juli 2025
Svar från McIntosh
Thank you so much for your order and kind words
Svar från McIntosh
Thank you for your custom and kind words
Excellent site really good prices…
Excellent site really good prices delivery spot on. But what stands out most is the personal service I couldn’t recommend this site too highly and will definitely 💯 be ordering again.
4 juli 2025
Omdöme utan inbjudan
Svar från McIntosh
Thank you for your order and kind words
Big customer service, small company, environmentally aware.
I saw a review in a magazine about a particular product offered by Mcintosh, and I immediately sent in my order. I was offered a discount as a first-time buyer, and have been sent other offers on additional products. My order was shipped out quickly, in environmentally friendly packaging, and I am very pleased with the product and service. Mcintosh is a very small and relatively new company, but has set a high standard of customer service. I look forward to more transactions with them.
15 juni 2025
Svar från McIntosh
Thank you so much for your order and kind words.
Fast delivery and good communication
Fast delivery and good communication. Very happy with my order and I will definitely order again.
15 juni 2025
Svar från McIntosh
Thank you so much for your order and kind words
Order came packed well
Order came packed well. The personalised card was a lovely touch. I will definitely order from them again in the future. Thank you.
11 juni 2025
Svar från McIntosh
Thank you for your order and kind words
Arrived well packaged and with a…
Arrived well packaged and with a personal note which was a nice touch. However, I gave it four stars, and not five, as I was charged twice for delivery but my two items came in one package. Given one of the items was very small I feel annoyed to have paid twice.
19 juni 2025
Svar från McIntosh
Thank you so much for taking the time to share your experience - I'm absolutely delighted that your items arrived safely and that you appreciated the personal touch with your packaging. Your feedback means the world to me.
I'm terribly sorry about the double delivery charge issue you've encountered. This certainly isn't the experience I want for any of my valued customers, and I completely understand your frustration. I would love to put this right for you straight away.
Could you please reach out to me via email so I can resolve this matter promptly? As a one person work from home business I'm committed to ensuring you receive the excellent service you deserve, and I'll make sure this is sorted out to your complete satisfaction.
Thank you again for choosing McIntosh and for bringing this to my attention. I truly value your custom and look forward to hearing from you soon.
Kind regards
James McIntosh
Great communication and customer…
Great communication and customer services, and of course, outstanding quality!
17 juni 2025
Svar från McIntosh
Thank you for your order and kind words
A lovely speedy delivery with a personal flourish.
A lovely speedy delivery with a personal hand written note from James. This was such appreciated.
16 juni 2025
Svar från McIntosh
Thank you for your order and kind words
I am more than happy with the service…
I am more than happy with the service from James he has kept me informed of my order at all times.
Delivery was very speedy.
11 juni 2025
Svar från McIntosh
Thank you so much for your custom and kind words
Svar från McIntosh
Thank you so much for your order and kind words
Great service from James
James is such a helpful person and sent my needles off straight away as I wanted them for our holiday. Sadly Royal Mail didn’t deliver till the day after we left. He tried his best bless him.
Have ordered before and always swift delivery.
Thank you James.
27 maj 2025
Svar från McIntosh
Thank you for your custom and kind reply
Svar från McIntosh
Thank you for your custom and kind words.
The yarn is lovely and arrived ahead of…
The yarn is lovely and arrived ahead of the expected time. No issues with it at all. But James was extremely helpful in sorting out an issue with obtaining the pattern. I love the friendly chatty tone of his e-mails.
20 maj 2025
Svar från McIntosh
Thank you for your order and kind words.
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