I’m really impressed with the service from Clicket. Despite the mistake being my fault, they kindly amended my tickets without any hassle. Robert was absolutely fantastic, and incredibly helpful throu... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Easy to buy tickets, but the real value came when I accidently deleted my email tickets!! I went onto the website, opened live chat and explained my issue to an agent, Joel Steve. He logged my issue a... Se mer
Everything was seamless! From choosing my event to getting my tickets, it was super easy. Highly recommend this service to anyone looking for tickets I’m a regular buyer here, and it’s always smooth s... Se mer
Företaget har svarat
After chasing the supplier after three days. I turned my attention to klicket as they were handling the tickets. I chatted with Joel and we managed to sort this in several minutes and assured the tick... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
A leading Online Ticketing Marketplace. Providing event organizers and event visitors / ticket buyers with a fast, secure and easy way to buy and sell tickets. Based In England.
Kontaktuppgifter
Manchester, Storbritannien
- support@klicket.co.uk
- klicket.co.uk
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Easy to buy tickets
Easy to buy tickets, but the real value came when I accidently deleted my email tickets!! I went onto the website, opened live chat and explained my issue to an agent, Joel Steve. He logged my issue and within 24hrs an email was sent with confirmation of my original purchade email plus a PDF of the tickets, just in case...and, Joel also followed up via email to make sure I had received the email and tickets. Outstanding service!!!

Svar från Klicket
An amazing customer service experience
Honestly this team is super good. I had booked the wrong dates for the tickets to winter funland and they supported me the whole way through. The team was quick to reply, fast to act on this issue and resolved it within 12hrs to be exact 8hrs. A big thank you for the support and rearranging it all for me.
Brilliant customer service
Fantastic response
Steve Joel responded immediately. He dealt with my query straight away and let me know the outcome. He was fast, professional and very helpful. Thank you
Worked magic
I managed to get 4 free tickets from a friend but wasn’t able to purchase a 5th ticket for my partner as they was sold out for the date and time we needed, it was for my daughters birthday who has additional needs and i was very anxious about going on my own with 3 children, i emailed and inquired about purchasing a 5th ticket and they made it possible for us to go as a family, wonderful customer service, we can’t wait to enjoy our evening.
Great customer suport
Great customer suport. I have to admit i was really surprised at how quick was my issue solved. I wanted to send an email first but then thought to try the Chat and honestly it was solved within a day. Robert was really helpful and polite so i am glad i tried the live chat. We are looking forward to the Funland now together with the kids :)
Brilliant service by Joel Steve
Brilliant service by Joel Steve. No hassle in changing the date of my tickets
I’m really impressed with the service…
I’m really impressed with the service from Clicket. Despite the mistake being my fault, they kindly amended my tickets without any hassle. Robert was absolutely fantastic, and incredibly helpful throughout the process. I was worried as it was online help, with no contact number, but even so it’s rare to find customer service this good these days. Highly recommended!
Good support team
Purchasing the ticket was straight forward and when we had an issue and needed to change the date the support team are very clear, quick and helpful. Robert assisted with changing the booking more than once and was very helpful.
Thank you Joel helped…
Wanted to change the data Joel helped me to do it, thank you excellent customer service
Circus Brazil 🇧🇷 Ealing Common. 2025.
Ordered tickets for Ealing common Circus Brazil was concerned as did not see any email conformation or tickets after ordering, contacted live chat was told to check the spam or junk folder found them in my spam folder.
I could not floind my tickets in email,I…
I could not find my tickets in email,I spoke to Robert on chat bot he was very helpful and my tickets were emailed almost straight away, I need not have stressed so much,great service
Problem sorted
Had a problem with being sent tickets originally. But was sorted fairly quickly
Needed to change my dates and the chat…
Needed to change my dates and the chat team was able to resolve it within 24hrs.
Refund times ?
Does anyone know how long a refund typically takes to come back ? Booked circus tickets on 4th October and the show was cancelled , just wondering when to expect it to come in

Svar från Klicket
Excellent customer service
Excellent customer service. Very prompt communication. Very pleased with everything. Thanks to all concerned.
Digital tickets worked perfectly
Digital tickets worked perfectly. Entry was quick and simple.Great service
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
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Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
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