Klass - Dockside Omdömen 14

TrustScore 4 av 5

4,1

Unit 45, Dockside outlet centre, ME4 3ED Chatham, GB


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Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

I Wore my cardigan which I was pleased with and cut off label Later my husband noticed the security tag was attached which I didn't notice prior to wearing It Itook it into the shop at Dockside... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Graham provided my husband and I the most incredible service. He is so professional and has so much pride in his work. From sizing up my groom, son and 2 groomsman, making a belt for my son for free t... Se mer

Betygsatt 5 av 5 stjärnor

Tracy is always helpful. Finds you what you are looking for and nothing is too much trouble. Always cheerful and can remember what you have bought. Atmosphere in shop always good, and it’s nice ther... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

**5 Star Review for CLASS MENSWEAR** I recently popped into CLASS MENSWEAR for a suit I needed for a wedding in 5 days time. The service and selection were outstanding. I chose a 3-piece suit a... Se mer


Företagsinformation

  1. Damklädesbutik
  2. Klädbutik

Om Klass - Dockside

Skrivet av företaget

Klass is a UK women’s fashion designer and retailer based in the North West of England with a heritage of over 35 years.

We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.

Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .

We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.

Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.

At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.

All our garments are manufactured to the highest standards using specifically sourced quality fabrics.

We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.

Our promise to you

Skrivet av företaget

Our customers are at the heart of everything we do.
Our customer services team work closely with our warehouse team and store teams to ensure that we provide the highest standard of customer care. Treating our customers with support respect and kindness.

Tracked 48 Hour Delivery

FREE 48 Hour Delivery On Orders Over £30

Get free 48 hour tracked delivery on all orders over £30

Kontaktuppgifter

  • Unit 45, Dockside outlet centre, ME4 3ED, Chatham, Storbritannien

Promotion box for Klass - Dockside

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4,1

Bra

TrustScore 4 av 5

14 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 82 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 3 av 5 stjärnor

Check the security tag

I Wore my cardigan which I was pleased with and cut off label Later my husband noticed the security tag was attached which I didn't notice prior to wearing
It Itook it into the shop at Dockside Chatham and was told the didn't have a tag remover device and wouldn't give a refund as I had cut off the label I found this totally unsatisfactory I had to go to Moss Bros where a kind man removed it for me on his device I bought the cardigan on line It should have been checked before posting I'm not impressed

12 januari 2026
Logotyp för Klass - Dockside

Svar från Klass - Dockside

Good Afternoon Margaret, thank you for taking the time to leave us a review. I am sorry to hear that you received your order with a security tag on it and that the staff weren't helpful. I will report your problem back to our warehouse team.

Betygsatt 5 av 5 stjärnor

My clothes I got was very nice so is…

My clothes I got was very nice so is all my clothes even the ones I bought from the Klass shop I got a lot

15 september 2025
Logotyp för Klass - Dockside

Svar från Klass - Dockside

Good Afternoon Tina, many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.

Betygsatt 5 av 5 stjärnor

Dress in store…

Saw the dress in store but my size was not available. Looked on line with only 1 left and orded. Very quick response and delivery.

4 augusti 2025
Logotyp för Klass - Dockside

Svar från Klass - Dockside

Good Afternoon Sara, thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!

Betygsatt 5 av 5 stjärnor

Wedding Suits for Mr & Mrs Richardson

Graham provided my husband and I the most incredible service. He is so professional and has so much pride in his work. From sizing up my groom, son and 2 groomsman, making a belt for my son for free the day of collecting suits. For tailoring my grooms shirt that we bought from another shop because it was huge. Also steam cleaning x 5 bridesmaid dresses and my wedding gown after a an issue with my bridal dressmaker. He really was a first class person and made us all feel a million dollars. If anyone wants a suit to make them feel like a king and to not have any worries with anything for your wedding, then I 100% recommend Klass Menswear. We can't thank you enough Graham. Mr and Mrs Richardson

25 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

**5 Star Review for CLASS MENSWEAR**

**5 Star Review for CLASS MENSWEAR**

I recently popped into CLASS MENSWEAR for a suit I needed for a wedding in 5 days time. The service and selection were outstanding. I chose a 3-piece suit and tried it on. There were a few adjustments needed, and they assured me they could get it all done in time for the wedding.

The staff were incredibly helpful and knowledgeable, guiding me through their extensive collection to find the perfect suit. Their attention to detail and commitment to customer satisfaction were evident from the moment I walked in. The tailor made the necessary alterations swiftly and with precision.

I am thoroughly impressed with the quality of the suit and the exceptional service I received. CLASS MENSWEAR exceeded my expectations and delivered exactly what I needed, on time and with impeccable quality. I highly recommend CLASS MENSWEAR for anyone in need of a stylish, well-fitted suit and top-notch customer service.

15 juli 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Good customer service

Tracy is always helpful. Finds you what you are looking for and nothing is too much trouble. Always cheerful and can remember what you have bought. Atmosphere in shop always good, and it’s nice there are some shops left around so that you can try before you buy.
Highly recommend this shop. Jane B

22 maj 2024
Logotyp för Klass - Dockside

Svar från Klass - Dockside

Good morning Jane

Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!

Kind Regards Sophie - klass.co.uk

Betygsatt 5 av 5 stjärnor

Great clothes great service

Went in to klass at dockside today don’t usually go in thought it might not be a bit of me ( thought it was for how shall I say the more mature lady )well I was very surprised beautiful well made clothes and the sales lady very friendly accommodating nothing was too much trouble spent a fortune well worth it will be going back very soon

11 april 2024
Omdöme utan inbjudan
Logotyp för Klass - Dockside

Svar från Klass - Dockside

Good morning

Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!

Kind Regards Emma - klass.co.uk

Betygsatt 5 av 5 stjärnor

Really enjoy going to the fragrance…

Really enjoy going to the fragrance shop hear they always have great deals and great items in stock, I also really enjoy talking to Angela she's really kind and always makes great suggestions

22 mars 2024
Omdöme utan inbjudan
Logotyp för Klass - Dockside

Svar från Klass - Dockside

Good morning

Many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.

Kind Regards Emma - klass.co.uk

Betygsatt 5 av 5 stjärnor

Klass

Hi I went into klass shop at dockside today there was a lovely lady in there she was inviting friendly very welcoming it was a pleasure to buy in there her name was clare from the receipt

14 mars 2024
Omdöme utan inbjudan
Logotyp för Klass - Dockside

Svar från Klass - Dockside

Good morning

Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!

Kind Regards Emma - klass.co.uk

Betygsatt 5 av 5 stjärnor

Helpful friendly staff

Helpful friendly staff who helped with sizes and fit. Thankyou.

28 november 2023
Logotyp för Klass - Dockside

Svar från Klass - Dockside

Good afternoon Joy

Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!

Kind Regards Emma - klass.co.uk

Betygsatt 5 av 5 stjärnor

My Experience was so good saw My items…had to have them .

My Experience was so good saw My items in your Clacton branch as not available in my local Chatham Dockside branch where mgr Clare is so helpful I visit many times each month Clare advised me to try online ordered 2x Gillets on Thursday arrived by Saturday morning lovely quality items as everything I’ve bought in Klass have been .

26 oktober 2023
Logotyp för Klass - Dockside

Svar från Klass - Dockside

Good afternoon Rita

Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.

Kind Regards Emma - klass.co.uk

Betygsatt 5 av 5 stjärnor

I would buy again.

The web site was easy to use, making my choice easier. I have been into 2 klass stores recently and everyone has been helpful and friendly. I have confidence in the brand. The clothes are good quality.

28 januari 2023
Logotyp för Klass - Dockside

Svar från Klass - Dockside

Good afternoon Rachel

Thanks for your kind feedback. I'm glad to learn that you find this when shopping with us. We all are passionate about offering our customers the best in terms and quality and service so we are very pleased that you feel this way. Thank you for sharing and we hope to welcome you back to shop with us again.

Kind Regards Emma - klass.co.uk

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