With many options to choose from, we decided on KDO because of their excellent customer service. Prompt, clear and efficient company, I cannot recommend KDO highly enough. The doors, drawers and plin... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
A very good experience from first seeking advice on what I needed from Jess to the items ordered being delivered sooner than expected. Jess was very patient and helpful, advising on my requireme... Se mer
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Very helpful with colour swatches in which we found a perfect match most grateful just a mix up on where hinge holes went down to a mistake at our end .would highly recommend you just wish I new about... Se mer
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Ordered sample and colour shade slightly off contacted customer service who sent different swatch FOC. Exact match. Sent measurements and payment and quality doors delivered on time as described. Fo... Se mer
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Företagsinformation
Skrivet av företaget
Replacement kitchen doors at sale prices every day
Kontaktuppgifter
4,8
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Kitchen Door Outlet
Hi Graham,
Brilliant to hear how easy you found the website and prices.
We really appreciate your feedback and the time you took to leave us a 5* review.
Kind regards,
Kitchen Door Outlet
Exceptional
Easy to understand web site when ordering custom doors. Speed of delivery. Quality of product. All was exceptional. Customer service was excellent, they kept in touch from initial order to delivery, the order arrived earlier than scheduled.
12 mars 2026
Svar från Kitchen Door Outlet
Hi John,
We're thrilled how easy you found using our website and that you found our customer service to be excellent: it's great to hear and we'll be sure to pass this onto the team.
Thank you for taking the time to leave us a 5* review.
Kind regards,
Kitchen Door Outlet
Svar från Kitchen Door Outlet
Hi John,
Thanks for taking the time to leave us a 5* review. We really appreciate your feedback and will be sure to pass this on to the team.
Kind regards,
Kitchen Door Outlet
Very quick and easy to place the order…
Very quick and easy to place the order for replacement kitchen cupboard doors and drawer fronts.
Very reasonable prices, fast delivery.
Very happy with the standard of the order and would definitely recommend 👍
29 mars 2026
Omdöme utan inbjudan
Svar från Kitchen Door Outlet
Hi Barry,
Great to hear we were able to help you replace your Kitchen doors and drawers and that you found us competitively priced with quick delivery.
Really appreciate the 5* review and your kind feedback.
Kind regards,
Kitchen Door Outlet
Super service for replacement /custom doors
Great selection of designs, colours and finishes. Ordered 2 custom doors to replace 2 of the doors in our kitchen. Delivered in 2 weeks. Super service and competitively priced.
30 mars 2026
Omdöme utan inbjudan
Svar från Kitchen Door Outlet
Hi Tom,
We're glad we were able to assist you replacing your kitchen doors and you found a wide range of designs and colours to choose from.
We appreciate you leaving a 5* review and kind comments about the level of service you received from the team and delivery.
Thank you for choosing Kitchen Door Outlet.
Kind regards,
Kitchen Door Outlet
Good quality doors at great prices.
Good quality doors at great prices.
Customer service is excellent.
I was matching up doors from a previous purchase. Customer service were extremely helpful in ensuring I bought the correct ones.
30 mars 2026
Omdöme utan inbjudan
Svar från Kitchen Door Outlet
Hi,
Thanks for taking the time to share your recent experience with us and leaving a 5* review.
We'll be sure to pass your kind words on to the team.
Kind regards,
Kitchen Door Outlet
Great experience from initial enquiry…
Great experience from initial enquiry to delivery. Amelia was so helpful with product information and always responded very promptly with queries.
Product is great, I was replacing damaged doors and the replacements are a perfect match.
Delivery was ahead of schedule, but very welcome.
Thank you for your service, wouldn’t hesitate to use again or recommend.
Regards
Stan
26 mars 2026
Omdöme utan inbjudan
Svar från Kitchen Door Outlet
Hi Mr Clarke,
We're so pleased Amelia was able to assist you with your recent order and that you're happy with the quality of your new doors and delivery arriving ahead of schedule.
We really appreciate you taking the time to leave us a 5* review and your recommendation.
Kind regards,
Kitchen Door Outlet
So happy, amazing quality, exc customer service
From start to finish, from ordering to delivery I was so pleased with everything. The packaging of each doors, the quality of every part, communication with customer service over a wrong part sent, was sorted immediately, just everything was perfect. I would highly recommend this company to all. I can’t recommend them enough. Our kitchen now looks like a completely new space and so bright. Amazing!
24 mars 2026
Omdöme utan inbjudan
Svar från Kitchen Door Outlet
Hi Darren,
We're so pleased to hear how happy you are with your recent order and the team were able to assist you.
We really appreciate you taking the time to leave us a 5* review and hope you enjoy your bright new kitchen!
Kind regards,
Kitchen Door Outlet
Excellent service again
Excellent service again. We purchased kitchen doors a couple of years ago, and just placed fresh order for cabinet doors in bathroom. Jess is great, answered all questions promptly and follow up emails the same day. Thanks
24 mars 2026
Svar från Kitchen Door Outlet
Hi Nigel,
We're so please to hear Jess was able to help you with your recent order and to see another happy returning customer.
We really appreciate you leaving us a 5* review, and for choosing Kitchen Door Outlet again.
Kind regards,
Kitchen Door Outlet
Very helpful
23 mars 2026
Svar från Kitchen Door Outlet
Hi Martin,
Glad to hear the team were able to help!
Thanks for taking the time to leave us a 5* review.
Kind regards,
Kitchen Door Outlet
I give 5 stars
I give 5 stars. Great company to work with & the quality of the kitchen doors are outstanding. Very good service to
22 mars 2026
Svar från Kitchen Door Outlet
Hi Larry,
Thank you for sharing your recent experience and giving us 5*!
We really appreciate you leaving us a review.
Kind regards,
Kitchen Door Outlet
Excellent service and product
Excellent service and product. Really pleased with the quality and finish. Measuring guide was easy to follow and everything fit perfectly, even on my dated cabinets. Good communication from customer services and arrived on time. Thank you!
1 mars 2026
Omdöme utan inbjudan
Svar från Kitchen Door Outlet
Hi Philippa,
We're so pleased to hear how easy you found the measuring guide and how well your new doors fit!
Thank you for your kind comments on the level of service received: we'll be sure to pass it on to the team.
Thanks for taking the time to leave a 5* review!
Kind regards,
Kitchen Door Outlet
Great service and quality goods
Great service and quality goods
Very helpful sales assistance, thank you Hannah, that made sure I got what I needed. Items arrived in good time in excellent condition well packed and protected. I ordered custom sizes that were supplied exactly as ordered. Would recommend.
18 mars 2026
Omdöme utan inbjudan
Svar från Kitchen Door Outlet
Hi Paul,
We're so pleased to hear Hannah was able to assist you with your recent order, and that everything arrived in good time, and as expected.
We really appreciate your 5* review and recommendation.
Kind regards,
Kitchen Door Outlet
Very good company and very helpful…
Very good company and very helpful staff I would highly recommend this company.
19 mars 2026
Svar från Kitchen Door Outlet
Hi Frank,
Thank you for your kind feedback. It's great to hear the team were able to assist you and that you'd recommend us!
Thanks for the 5* review!
Kind regards,
Kitchen Door Outlet
Good site for kitchen units
A clear, efficient web site and staff excellent at answering queries
19 mars 2026
Svar från Kitchen Door Outlet
Hi TM,
Thank you for your kind feedback on efficiency of ordering and how helpful our team were at answering questions.
Really appreciate the 5* review!
Kind regards,
Kitchen Door Outlet
The fact that the sizes all come…
The fact that the sizes all come underneath the door category, which includes the draw fronts, so be careful when ordering because although the illustrations show them together they are separate.
27 februari 2026
Svar från Kitchen Door Outlet
Hi Mr Johnson,
Thank you for your feedback; we’re sorry to hear there was some confusion regarding your recent order.
Although we do display both the drawer and door in a single image, this is designed to give our customers an idea of what these would look like together.
We have tried to make it as clear as possible that doors and drawers need to be ordered separately by adding guidance directly under the photo that reads, “Image shown for illustrative purposes only. Doors and drawer fronts should be ordered individually.”
A member of the team is also available via phone, email, and live chat for queries, and I understand you’re currently in contact with a member of our team.
We look forward to assisting you further and appreciate you taking the time to leave a review.
Kind regards,
Kitchen Door Outlet
Delivered in a short timescale - perfect
Needed a set of replacement doors for a rental property that was changing tenants. A very small window to get these ordered and fitted and they did it! Well packaged, good quality product and helpful staff. A thoroughly positive experience!
11 mars 2026
Omdöme utan inbjudan
Svar från Kitchen Door Outlet
Hi Martin,
We're so pleased we were able to assist you refresh your rental property, particularly with such a tight time frame.
We really appreciate you taking the time to leave us a 5* review and your kind feedback.
Kind regards,
Kitchen Door Outlet.
Svar från Kitchen Door Outlet
Hi Henry,
Thank you for your kind feedback and taking the time to leave us a 5* review.
Kind regards,
Kitchen Door Outlet
Quality product delivered as stated on…
Quality product delivered as stated on time
9 mars 2026
Omdöme utan inbjudan
Svar från Kitchen Door Outlet
Hi Lindsay,
Great to hear you're happy with the quality and delivery of your new doors!
Thank you for taking the time to leave us a 5* review.
Kind regards,
Kitchen Door Outlet
MATT finish is IMPOSSIBLE to keep clean
Do NOT buy the MATT finish.
I have found it impossible to keep these doors looking good from the outset.
I think there is something about the physical characteristics of the very finely textured matt finish which means that even the slightest mark reflects the light unevenly from some angles in some lighting conditions, causing the finish to look dirty, stained, smeared and worn, whilst looking ok from other angles and in different lighting - e.g. switching from daylight to artificial light.
This phenomenon is present on a large scale after any attempt to clean the surface in the recommended manner. I have tried very carefully and on several occasions, following their advice to the letter, but still with the same unsatisfactory result.
Following this review, I had further exchanges with this trader. I received the same advice about cleaning, which still did not work.
They said I could send a door back to them (at my expense) so they could send it back to the factory to compare it with the 'foil' they are using (by which I presume the mean the plastic film they bond to the MDF to give the finish).
I couldn't see the point in this because the quality of the new materials isn't in question; out of the box, the doors look very nice indeed. It is their ability to retain their looks with even the slightest exposure to a kitchen environment which is doubtful; in other words, the 'fitness for purpose' of the finish.
I responded to them saying so, and informing them of my intention to replace the doors.
All they need to do is procure a sample of the supermatt marine blue finish of their own product and try some simple tests to simulate exposure to common kitchen stains and then try applying their own cleaning advice. But apparently, this is beyond them.
They responded offering me 25% discount on replacements. I won't be taking them up on this offer for the obvious reason that I cannot be sure this whole customer experience won't be repeated.
I hope this description of my experience with this trader helps others to make informed judgements about this company and their products.
They do have a very good free sample service, so, if you want to test a sample for yourself, you can do so very easily and for free.
30 januari 2026
Omdöme utan inbjudan
Svar från Kitchen Door Outlet
Dear AWR,
We’re sorry to hear about your experience and the concerns you’ve raised regarding the matt finish on your kitchen doors.
Matt and supermatt finishes can behave differently depending on lighting conditions and how the surface is interacted with, but the level of marking and inconsistency you’ve described isn’t something we would expect to see in normal use.
We would always want to understand a case like this fully, particularly where a customer feels the product isn’t performing as it should over time. There can sometimes be specific factors at play, whether that’s the environment, cleaning approach, or on rare occasions, a potential issue with a particular batch.
The only way to properly identify the cause is by assessing the particular product directly. This is why we made the unusual request for you to send a small door back to the factory, rather than test those here on site. Again, as it’s incredibly rare to have an issue with the finish, it was important to check your order specifically.
Where a fault is found, we would of course replace the doors under warranty. Unfortunately, as you declined to return one, we were unable to progress further.
We did offer a goodwill gesture as you note, as we never want to leave a customer unhappy. We’re sorry this was declined.
If you would like to follow up on this in the future, we’d be more than happy to assist you, please just get in touch!
Thank you for your review.
Kind regards,
Kitchen Door Outlet
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