Great company and great products. The only fault we have having ordered many times over recent years, is that products need to be packed better particularly the toilet cleaner. We’ve had spoiled ord... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Order way delayed re Evri arrived after 4 days even though we paid for next day. Kit n kin customer services did refund the £1.49 though. Would be nice if washing up liquid bottle was glass no... Se mer
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Fantastic products for baby and home. We’ve been using kit and kin products since our baby was born, amongst some competitors and I’ve returned to kit and kin as the best product on the market. I’ve r... Se mer
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I am really grateful i have found an eco friendly company that is truly eco friendly and not just recyclable. The fact they will collect empty detergent and fabric conditioner pouches free of charge... Se mer
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Företagsinformation
Skrivet av företaget
Kit & Kin offers families a range of safe, eco-friendly and affordable products that are better for you and better for the environment.
Kontaktuppgifter
22 Wycombe End, HP9 1NB, Beaconsfield, Storbritannien
- 0208 075 6678
- chat@kitandkin.com
- kitandkin.com
4,4
Utmärkt
3 tn omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Order way delayed re Evri arrived after…
Order way delayed re Evri arrived after 4 days even though we paid for next day.
Kit n kin customer services did refund the £1.49 though.
Would be nice if washing up liquid bottle was glass not really thin plastic as nit durable for a b corp company.
Would be good if household products could be added to subscriptions options
25 mars 2026
Svar från Kit & Kin
Hello,
Thank you for taking the time to share your feedback with us — we really appreciate it 💚
We’re very sorry to hear that your order did not arrive within the expected timeframe. We completely understand how disappointing delays can be, especially when you’re expecting your order sooner.
At the time of your purchase, a discounted shipping rate of £5.00 was applied, while our standard next day delivery cost is £6.49. As a result, we refunded the £1.49 difference to reflect the service level not being met. We appreciate that this may not have fully met your expectations, and we hope this helps to clarify how the refund was calculated.
Thank you also for your comments regarding our packaging. We completely understand the preference for glass, and it’s something we carefully considered. We have chosen to use high-quality recycled plastic for our bottles as it requires less energy to produce, uses fewer raw materials, and is lighter to transport — helping us reduce our overall carbon footprint 🌱🌿
We’re also pleased to let you know that our household cleaning products can be added to your subscription, making it easier to include them alongside your regular deliveries.
Thank you again for your feedback — we really value you taking the time to share your thoughts with us 💚
Marta
Svar från Kit & Kin
Hi Karen,
Thank you so much for your lovely review 💚
We’re really pleased to hear your order arrived quickly and that the process was nice and easy for you. That’s exactly what we aim for!
Thanks again for your support 😊
Jade
Brilliant products and customer support…
Brilliant products and customer support ☺️ love this brand and have been using for over 2 years now!
24 mars 2026
Svar från Kit & Kin
Hi Katherine,
Thank you so much for your lovely review 💚
We’re so pleased to hear you’ve been enjoying our products and customer care for over 2 years — that kind of loyalty means the world to us! 😊
Thank you for your continued support, we’re so glad to have you as part of the Kit & Kin community 💚
Jade
Svar från Kit & Kin
Hi Tracy,
Thank you so much for your lovely review 💚
We’re so pleased you’re enjoying the products, and it’s great to hear the biodegradable aspect is important to you too — it’s at the heart of what we do.
Thanks again for your support, we really appreciate it 😊
Jade
Smells gorgeous great packaging and…
Smells gorgeous great packaging and does the job well!
22 mars 2026
Svar från Kit & Kin
Hi Wendy,
Thank you so much for your lovely review 💚
We’re so pleased to hear you’re enjoying the scent, the packaging and that the products are doing the job well — that’s exactly what we aim for!
Thanks again for your support, it really means a lot 😊
Jade
Daughter recommended this company
Your products smell wonderful and more importantly work really well. Definitely recommend buying from this company. The cleaning spray is great only need one for so many jobs my cleaning cupboard is nearly empty of the chemical ones. I have had great success with the dish washer tablets and washing up liquid too. They also last really well. I advise buying larger quantity to save on postage costs or join up with family or friends.
8 februari 2026
Svar från Kit & Kin
Hi Geri,
Thank you so much for this fantastic review 💚
We’re so pleased to hear you’re loving the scents and the performance of the products — and that the cleaning spray has helped simplify your cupboard too! It’s great to know the dishwasher tablets and washing up liquid are working well and lasting you a good while.
We really appreciate your recommendation and helpful tips as well — thank you for your support 😊
Jade
Unfortunately my first delivery some of…
Unfortunately my first delivery some of the products leaked, there was no additional packaging in box and there was cleaning product all over, Kit & Kin resolved this and replaced the products that had leaked.
Products smell lovely, only used toilet cleaner and soap so far. Waiting to finish old wash up liquid before I start. Like that bottles are plastic not glass
6 mars 2026
Omdöme utan inbjudan
Svar från Kit & Kin
Hi Suzanne,
Thank you so much for your review 💚
We’re really sorry your first delivery arrived with leaks — that’s not the experience we want for our customers at all. However, we’re so pleased we were able to resolve this quickly and get replacements to you.
It’s lovely to hear you’re enjoying the products so far, especially the scents, and we hope you love the rest of the range just as much once you start using them 😊
Thank you again for your patience and for giving us a try — we truly appreciate it 💚
Jade💚
Fantastic for sensitive skin!
The nappies and wipes are so fantastic for sensitive skin. My baby really struggles with eczema and these have been the only nappies not to cause him issues. They're much softer than other brand eco nappies and they're really well fitting so rarely leak. And the subscription service is great and so useful for busy mums!
28 mars 2026
Omdöme utan inbjudan
Svar från Kit & Kin
Hi El,
Thank you so much for this wonderful review 💚
We’re absolutely delighted to hear our nappies and wipes have been gentle on your baby’s eczema-prone skin — that truly means so much to us. It’s lovely to know you’ve found them softer and well-fitting too, with fewer leaks.
We’re also so pleased the subscription is making life a little easier — anything that helps busy mums is a win! 😊
Thank you for your support and for sharing your experience with us 💚
Jade
Great service and fabulous products
21 februari 2026
Svar från Kit & Kin
Hi Christine,
Thank you so much for your lovely review 💚
We’re delighted to hear you’re enjoying both the products and the service — that means a lot to us.
Thanks again for your support 😊
Jade
I’ve swapped to K&K
Eco, skin friendly products that smell nice, I had to try! So glad I did. I’ve even been able to get my son in law to swap from ‘toxic’ brands of laundry pods to K&K which is incredible! Very happy with my purchases of Landry liquid and softener, kitchen spray and dishwasher tablets thy all feel good, smell nice and perform well :)
28 mars 2026
Omdöme utan inbjudan
Svar från Kit & Kin
Hi!
Thank you so much for this amazing review 💚
We’re delighted to hear you’re enjoying the products and that they feel good, smell lovely and perform well — that’s exactly what we aim for. And getting your son-in-law to make the switch too! 😊
Thank you for giving us a try and for your support — it really means a lot to us 💚
Jade
Healthier option
16 mars 2026
Omdöme utan inbjudan
Svar från Kit & Kin
Hi Pilar,
Thank you for your review 💚
We’re so pleased to hear you see our products as a healthier option — that’s exactly what we aim for. Thanks for your support, it really means a lot 😊
Jade💚
Nappy Subscription
Our family has used the nappy subscription service for the past 18 months and thoroughly recommend. We chose them primarily because of their wider planet conscious commitments but the nappies themselves are very good and the customer service is great if you have any problems.
3 februari 2026
Svar från Kit & Kin
Hi Polly,
Thank you so much for taking the time to leave such a wonderful review! We’re thrilled to hear that you and your family have been enjoying our nappy subscription service over the past 18 months.
It’s fantastic to know that the quality of our nappies, and our customer service have all met your expectations. Your support and kind words mean a lot to us.
Thank you again for recommending us, we really appreciate it 💚
Carmen
i absolutely love these nappies from…
i absolutely love these nappies from when my daughter was born we used pampers and my daughter always itched her belly and got nappy rash so i knew something needed a change as soon as i swapped to kit and kin it was a miracle!! solved everything, they are such nice quality nappies will buy everytime
25 mars 2026
Omdöme utan inbjudan
Svar från Kit & Kin
Hi Ellie,
Thank you so much for this amazing review 💚
We’re absolutely delighted to hear that switching to Kit & Kin made such a difference for your daughter — that must have been such a relief for you. Knowing our nappies have helped keep her comfortable and rash-free means the world to us.
Thank you for your support and for choosing us — we’re so glad to have you with us 😊
Jade 💚
Love the products
Love the products, especially the washing up liquid and all purpose cleaner.
11 mars 2026
Omdöme utan inbjudan
Svar från Kit & Kin
Hi Callia,
Thank you so much for your lovely review 💚
We’re so pleased to hear you’re loving the products — especially the washing up liquid and all-purpose cleaner!
Thanks again for your support, it really means a lot 😊
Jade 💚
Early days but very impressed with all…
Early days but very impressed with all the cleaning products. Quick delivery so very happy.
22 mars 2026
Omdöme utan inbjudan
Svar från Kit & Kin
Hi Gareth,
Thank you so much for your lovely review 💚
We’re so pleased to hear you’re impressed with our cleaning products and your delivery has been quick!
Thanks again for your support, it really means a lot 😊
Jade 💚
Soft and feel good
Soft and feel good. I look forward to start using them!
18 mars 2026
Omdöme utan inbjudan
Svar från Kit & Kin
Hi Baraa,
Thank you so much for your lovely review 💚
We’re so pleased to hear your first impressions are positive — we hope you love using them just as much! 😊
Jade💚
Love these nappies and have been using…
Love these nappies and have been using them for the longest time, my son was born premature in 2023 and ended up staying in hospital for 21 months for various reason’s, so having these nappies and giving my son comfort was honestly the best, thank you!
17 mars 2026
Omdöme utan inbjudan
Svar från Kit & Kin
Hi Poppy,
Thank you so much for sharing your story with us 💚
We’re truly touched to hear what you and your little one have been through, and we’re so glad our nappies could provide some comfort during such a challenging time. That really means the world to us.
Thank you for trusting us and being part of your journey — we’re sending all our very best wishes to you and your son 😊
Jade💚
I love this company
I love this company. After having a little one we changed our washing and cleaning products and love what Kit&Kin have to offer.
16 mars 2026
Omdöme utan inbjudan
Svar från Kit & Kin
Hi Chloe,
Thank you so much for your kind words 💚
We’re so happy to hear you made the switch after your little one arrived and that you’re loving our products. Creating gentle, effective essentials for families is exactly what we’re all about.
Thank you for choosing and trusting Kit & Kin 😊
Jade 💚
Ive been buying from this company for a…
Ive been buying from this company for a couple of years and love their products but the deliveries from evri are so frustrating. They never arrive when they promise and thus time they have been out for delivery 3 times and cancelled. Its not good!
13 mars 2026
Omdöme utan inbjudan
Svar från Kit & Kin
Hi Marian,
Thank you for your continued support over the past couple of years — it really means a lot to us 💚
We’re so sorry to hear about the frustrating delivery experience you’ve had on this occasion. We completely understand how disappointing it is when a parcel doesn’t arrive as expected, especially after multiple delivery attempts.
If you haven’t already, please feel free to contact our customer care team at chat@kitandkin.com with your order details and we’ll be more than happy to look into this for you and help get things resolved as quickly as possible. Thank you again for your feedback
Jade 💚
Love these nappies
Love these nappies! Subscription service makes it super easy to have a constant stock. I didn’t like the wipes, they feel a little thin and dry so end up getting through them quickly and so stopped adding to order.
3 februari 2026
Svar från Kit & Kin
Hi Laura,
Thank you for your review and for sharing your feedback with us 💚
We’re so pleased to hear you love the nappies and that the subscription makes keeping stocked up easy. We’re sorry to hear the wipes weren’t quite right for you and they were dry. Please do reach out to us via chat@kitandkin.com for us to look into this for you. We are always here to help 💚
Thank you for choosing Kit & Kin 😊
Jade
Detta är Trustpilot
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