Here is an honest review of Kiss Cars in Fareham. James, Lewis, Marcus, Ian and Lucie, Thank-You for getting me into my new Vauxhall, your service and professionalism is truly outstanding and unma... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Change of car (like me) or a First time buyer definitely Kiss cars will walk you through the entire process and make it look seamless. The fear of facebook car dealership but yet i messaged Dave of Ki... Se mer
A big Thank-You to James, Lewis and Tristram at Kiss Cars, I am, without a doubt very happy with the level of service I received yesterday,(10/08/2024) at Kiss Cars, I have now brought four vehicle... Se mer
Företaget har svarat
Great experience buying a car from Marcus at Kiss Cars today. Was able to answer all questions and provide full car information to give me confidence in my purchase. Marcus was really friendly and... Se mer
Företagsinformation
Skrivet av företaget
Here at Kiss Cars we provide a stress free car buying experience. We take great pride in our customer's experiance with us. We love nothing better than seeing the same customer come back to us again for their next upgrade
Kontaktuppgifter
1 Southwick Road, PO17 6HS, Fareham, Storbritannien
- 01329832724
- info@kisscars.co.uk
- kisscars.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 40 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
NEW CAR
No really Excellent service if you can avoid this people they looking very friendly and professional but unfortunately after they get the car payment they are the worst company you come across, so please think twice before you buy some car from them .
Superb company, fast and efficient
Great experience from
Start to finish! Great team who are super helpful throughout, highly recommend
Seamless experience from start to…
Seamless experience from start to finish. Thanks again, highly recommend.
Marcus helped me with my purchase of a…
Marcus helped me with my purchase of a Vauxhall mokka. He explained everything so well and was so kind . Thank you Marcus 😊
I had a fantastic experience purchasing…
I had a fantastic experience purchasing my new car (Kia Sportage), and a huge part of that was thanks to Marcus. From start to finish, he was a pleasure to deal with - friendly, approachable, and genuinely helpful throughout the entire process. He took the time to explain everything clearly, answered all my questions with patience, and made what can often be a stressful experience feel easy and enjoyable. I never felt rushed or pressured, and Marcus made sure I was completely comfortable and happy every step of the way. I couldn’t be happier with my car or the service I received. Highly recommend!
Purchased a car from kiss cars Marcus…
Purchased a car from kiss cars Marcus and his colleges went above and beyond and made the whole experience brilliant and talked us through the whole process and anything we needed thank you all at kiss cars especially Marcus for all your help
I had a great experience with Marcus
I had a great experience with Marcus, really good dealership very professional. I am really happy with my car and the service provided!
5 star service ALWAYS!!
Myself and my partner have just purchased our second car from Kiss Cars, the first car was bought pre Covid and I can honestly say it was such a decent car! Only reason I’m changing it now is because we wanted something bigger and newer. Everyone at Kiss Cars are so friendly, helpful and not pushy at all. They go above and beyond and their customer service is 5 star. My new car has got a new MOT, service and had a vehicle health check which puts my mind at ease. They even came to collect me from the train station as I am not local.
Overall I cannot fault Kiss Cars, I am a returning customer and will be a customer for life!
BUYER BEWARE
BUYER BEWARE
All ways get independent check on the car before driving off the forecourt.
Viewed a car, had a noisy exhaust which had work done on it to improve prior to settlement. 6 Months later at time of MOT found the catalytic converter removed and welded over. Landed with a bill of £ 3K to replace
Love my new car but not satisfied with the customer service and approach taken to knock down the value of my part/exchange.
I purchased a Skoda Octavia VRS from Kiss Cars in December 2025. I spoke to Marcus prior to arriving and was offered £4500 for my 2014 Mercedes E220 estate which I accepted. Marcus said “I’ll give you four and a half grand without even looking at it”. I did explain that the vehicle was very hairy inside due to me having three dogs to which I was told “don’t worry we have valeters”.
Unfortunately when I arrived they did the typical salesman approach to the car and moaned about the dog hair and then said the clutch was high. I was then knocked down to £2750 to account for this alleged clutch replacement. I felt forced to accept this offer as I couldn’t drive 50 miles home in my new car and take my old car with me too. I don’t think it is professional to offer a purchase price on the phone without looking at a vehicle as it gets customers hopes up.
Before leaving Kiss Cars I asked how long it would take to be paid for my old car (which did have some outstanding finance). Marcus told me 2-3 hours. Unfortunately it took 6 days! This caused us a lot of stress due to Christmas being so close. I understand that Kiss Cars needed to have confirmation from the finance company that they had received the payment and the balance was £0 however they had the car there so I don’t see why they couldn’t pay me my part of the money quicker. I think it is only fair to say that they should manage customers expectations better with how long it may take to get paid for their vehicles taken in part-exchange. Marcus stopped replying to my E-mails which didn’t help reassure us that we’d ever get the money.
My old car is now currently for sale on their website for over £8,000 but with no mention of it having a new clutch which makes me very suspicious that it was just a ploy to knock me down nearly £2k.
On a positive note I am very pleased with my new car. Unfortunately I’m really disappointed with Kiss Cars for their communication post-sale.
I would recommend purchasing a vehicle from Kiss Cars but I would warn prospective customers to be wary that they may not be completely clear and honest about how quickly they’ll pay you for your old vehicle and any offer they make on the phone could be completely worthless.
Just bought a new car for Marcus at…
Just bought a new car for Marcus at Kiss Cars, I couldn’t be more impressed with the advice and guidance that I received. He managed to find the perfect car for me and my partner!!!
Fantastic experience with Marcus and…
Fantastic experience with Marcus and Lewis at Kiss Cars, super friendly and very helpful. No pushy sales pitch which makes a great buying experience! Thanks again for a lovely little car! Merry Christmas:)
We were in desperate need for a car and…
We were in desperate need for a car and the men here done everything they can to assure we got the car that was best suited for us and in our price range. Can’t fault anything here beyond happy with our experience.
Well done Marcus at Kiss Cars
Well done Marcus at Kiss Cars
I bought a car from Kiss Cars
I live over 340 miles away and I had a problem .
Immediately Marcus reassured me that he will his best to get this fixed . Within a matter of hours my car was booked in to a local garage in Hull to have it diagnosed.
Then Marcus arranged with another local garage who could carry out the repair sooner. I have now had the work carried out . Very Happy
I don’t know any other dealership that would of gone to these lengths to help me .
I am so pleased with the service I received and if you are looking for a used car Kiss Cars definitely deliver on the best customer after care
Well Done
Marcus and Kiss Cars
The whole process from start to finish…
The whole process from start to finish was very easy, straightforward and no hassle. Everything was explained thoroughly and everything was as described and detailed. I'm very impressed and very thankful to Lewis for his help and expertise.
I purchased a Kia soul connect from the…
I purchased a Kia soul connect from the outstanding dealership experience received by a lovely gentleman called Marcus very on point on the experience I received keep up the great work Marcus
Marcus at Kiss Cars today
Dealt with Marcus at Kiss Cars today. Took the car we were looking at for a test drive. At no point did we feel pressured to buy. Left us to discuss and have time to think. Very friendly and professional.
Marcus was lovely came to come collect…
Marcus was lovely came to come collect my car great service!
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