The Appel strudel was delicious and the gluten free cake I ordered was moist, fruity and enjoyed by everybody. Delivery was on time and the order packed carefully.
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered a vegan sachertorte for my bf birthday. The cake is very nice, and flavour well balanced. Also, I had a great experience with the customer service. Initially I had ordered the non vegan sac... Se mer
Lovely moist sponge and apricot jam covered in a thick layer of yummy chocolate. For anyone looking for a quality chocolate experience I highly recommend this Austrian specialty. The best Sacher T... Se mer
What a find; I’m really impressed with this shopping experience. I had a couple of questions which were quickly answered and Helmut was friendly and helpful. I’ve bought a selection of jams, mustard... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Austrian Cakes, Wines and Delicatessen - delivered U.K. wide. Celebrating Austrian hospitality since 2003. Through our website www.Kipferl.co.uk we offer a wide range of authentic, hand made Austrian Cakes, the widest range of fine Austrian Wine, and lot of unique Austrian Delicatessen like Mozartkugeln, Mannerschnitten and Almdudler.
Kontaktuppgifter
20 CAMDEN PASSAGE, N1 8ED, LONDON, Storbritannien
- 0207 704 1555
- mail@kipferl.co.uk
- kipferl.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great company. Great products.
Kipferl offers a great choice of produce, and the quality is excellent. Ordering on line was straightforward and the delivery arrived exactly when expected.
Totally delicious
The Appel strudel was delicious and the gluten free cake I ordered was moist, fruity and enjoyed by everybody.
Delivery was on time and the order packed carefully.
Vegan sachertorte and great customer service
I ordered a vegan sachertorte for my bf birthday. The cake is very nice, and flavour well balanced.
Also, I had a great experience with the customer service. Initially I had ordered the non vegan sachertorte and had no problem amending the order. DPD missed the delivery despite me being home, the customer service helped me raise the issue and offered a replacement cake straight away.
Great Cakes and people
Have ordered a few times now, the cakes are delicious and we also like the Styrian pumpkin seed oil. The customer service is exemplary. We look forward to trying their restaurant in the future
Gorgeous cakes and great that you can…
Gorgeous cakes and great that you can have a selection to try to discover your favorites before ordering the big wonderful cakes
Vegan Sasha Torte Sublime
Vegan Sasha Torte, nothing compares. The best. Need to order more often :)
Read this if you are not British or European
I am writing this to warn others who, like my wife and me, do not fit the "British or European" demographic. Our experience at this restaurant was deeply uncomfortable due to what felt like clear racial bias in their seating policy and service.
We visited without a reservation specifically to try their schnitzel. Upon arrival, the restaurant was nearly empty. When we informed the waiter we didn’t have a booking, the staff huddled to whisper among themselves before finally seating us at the least comfortable table in the house—right next to the waiter station/service area. At first, we gave them the benefit of the doubt, assuming the empty tables were reserved.
However, as our meal progressed, we witnessed several other walk-in groups (who were British/European) arrive without reservations. Unlike us, they were invited to choose any table they liked in the main dining area. The contrast in treatment was impossible to ignore.
To make matters worse, the food quality does not justify the high prices, especially when coupled with indifferent service. The staff seemed uninterested, and the underlying atmosphere of exclusion was incredibly off-putting.
If you are not of white British or European descent, I would strongly recommend spending your money elsewhere. This establishment clearly has progress to make regarding how they treat guests from diverse backgrounds.
Genuine Sacher Torte
Lovely moist sponge and apricot jam covered in a thick layer of yummy chocolate.
For anyone looking for a quality chocolate experience I highly recommend this Austrian specialty. The best Sacher Torte outside of Austria.
Very well packed and delivered with care on chosen date.
Beautifully packaged and arrived in…
Beautifully packaged and arrived in perfect condition. It is particularly good to find some different GF options. We are enjoying everything that we bought

Svar från KIPFERL
They are the best
They are the best. Fantastic customer service and excellent products. Highly recommended.

Svar från KIPFERL
Outstanding experience
What a find; I’m really impressed with this shopping experience. I had a couple of questions which were quickly answered and Helmut was friendly and helpful. I’ve bought a selection of jams, mustard, sauerkraut and best of all, a box of 4 small cakes and a beautiful hand decorated with a personal message Sachertorte which was quickly devoured. Outstanding cake; well balanced and the apricot jam was spot on. Everything well packed and arrived intact. Really happy to recommend.

Svar från KIPFERL

Svar från KIPFERL
Ordered several times
Ordered several times and always a very good experience. The cakes and wine are always the best.

Svar från KIPFERL
Sinply the Best
So far we have tried the Apple Cake, Mozart torte and the Sacher Torte. Can not choose one above the others. All have arrived well packed and are really really tasty.
Will be having more we love them.

Svar från KIPFERL
Great pastries and Sachertorte
Great pastries and Sachertorte. As good as the tortes in Vienna. The Gruner Veltliner wine also superb. Thanks also to Ben who arranged the delivery in time for my wife’s birthday!

Svar från KIPFERL
I’ve just tried two types of cakes and…
I’ve just tried two types of cakes and also the coffee.That I’ve already tasted in Austria years ago and I must say that what I ordered satisfied my palate.Delivery was also excellent.Price are a little high,but it’s worth it.

Svar från KIPFERL
Linz Torte to die for
Received another fabulous cake via the post from Kipferl. The Linz torte is wonderful and true to the recipe. You would have to travel to Austria to find anything as good.
Packaged well and arrived perfect.
I have been ordering since 2021 and have never been disappointed with any of the cakes.

Svar från KIPFERL
Gorgeous cakes and special wines
Easy to use website with all the lovely cakes and wine to look at.
Very good information on the wines and the ingredients of the cakes.
I ordered cakes and Christmas biscuits first which were delicious.
For my birthday, I ordered some special Austrian wines which are hard to get in the UK.
I was delighted with that delivery as well.
I like that it is possible to choose a day for delivery. That way you can make sure you are in.
I am very happy that I discovered this little gem.

Svar från KIPFERL
Excellent customer service
Excellent customer service, delicious cake. Highly recommend

Svar från KIPFERL
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