Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

Delivery was discrete and quick. Wasn't damaged, the pictures are high resolution. Only downside is there is no room to write on the calendar 😅. 4/5 only because I wanted sexy and practical, did... Se mer

Betygsatt 5 av 5 stjärnor

When an item was out of stock they notified with an email and refunded the amount immediately. Great service.

Betygsatt 5 av 5 stjärnor

I love this site! So many products available and really easy to navigate through! Amazing service! The products came super quick in discreet packaging! Have already been recommending my friends to use... Se mer

Betygsatt 2 av 5 stjärnor

Sent parcel to wrong address Cost me money to get it sent to right address Sent email and you never responded about it.

Företaget har svarat

Företagsinformation

  1. Butik med sexleksaker
  2. Damunderkläder
  3. Prylbutik

Skrivet av företaget

We are Kinky Playhouse, a trusted Australian online store for adult sex toys, lingerie, adult sexy costumes, bondage & fetish gear and accessories. Whilst we have been operating since 2018, we joined Trust Pilot in 2021. If you have ordered from us, or have interacted with us, we would appreciate if you could please leave a review of your experience for other potential customers who may not have engaged with us before. All orders on our website ship discreetly from our warehouses in Australia.


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

24 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great service

When an item was out of stock they notified with an email and refunded the amount immediately. Great service.

28 januari 2026
Betygsatt 5 av 5 stjärnor

Highly reccommend

Fast delivery and great quality. Considering other sites sell the exact same product for almost double the price... incredibly impressed.

9 december 2025
Betygsatt 4 av 5 stjärnor

Would order again!

Delivery was discrete and quick.
Wasn't damaged, the pictures are high resolution.
Only downside is there is no room to write on the calendar 😅.
4/5 only because I wanted sexy and practical, didn't get the latter.

24 november 2025
Betygsatt 5 av 5 stjärnor

Fantastic

Service and products were delivered fast, discreetly and everything was as expected! Thank you so much, will definitely shop here again!

10 oktober 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Outfit had a dirty stain on it when it…

Outfit had a dirty stain on it when it arrived like someone had already worn it! Not happy At all.

30 september 2024
Logotyp för Kinkyplayhouse

Svar från Kinkyplayhouse

We are most sorry to learn here on Trust Pilot of your less than positive experience with us. We absolutely do not give customers second hand/used/returned lingerie, hence why we do not accept returns on these intimate items for a change in mind. We are horrified to hear of your experience here on Trust Pilot, as how you received your costume is the condition we received it it directly from the manufacturer. We would have gladly sent a replacement if you had have contacted us with your concerns once you received it. a 1 star review is horrifying when we try go over and beyond to provide our customers with the best shopping experience. Devastated to not have been given the chance to remedy the situation :(

Betygsatt 5 av 5 stjärnor

Wanted to buy the “Demon” by Naked…

Wanted to buy the “Demon” by Naked Addiction. However, still a fantastic product if you like a thrusting dildo. Would definitely recommend. Discreet packaging as advertised and fast delivery. Recommend KP and this product.

20 juni 2024
Betygsatt 2 av 5 stjärnor

Sent parcel to wrong address

Sent parcel to wrong address
Cost me money to get it sent to right address
Sent email and you never responded about it.

1 maj 2024
Logotyp för Kinkyplayhouse

Svar från Kinkyplayhouse

Hello there. Firstly, we are most sorry to learn on Trust Advisor that you have not received your order. We haven't received an email from you and have since sent you a couple of emails about the matter, I hope our emails are coming through to you...? We have checked our system and shipping label and we can confirm we posted your order to the address you provided us. We have lodged a complaint with Australia Post. You should not have to pay Australia Post to receive your order, nor should you have to wait for us to resolve this with Australia Post. We have posted you a replacement Express Post and trust you should receive this order. Please do feel free to respond to our emails - support@kinkyplayhouse.com.au

Do take care, and we trust you will have your order very shortly. All the best!

Betygsatt 5 av 5 stjärnor

Amazing service and wide range of products

I love this site! So many products available and really easy to navigate through! Amazing service! The products came super quick in discreet packaging! Have already been recommending my friends to use kinky playhouse for their purchases :)

10 februari 2024
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Pleasantly Surprised!!!

[Was initially nervous to order due to the brief and limited reviews here, and that the latest one was over 12 months old, but after cross referencing the reviews from their Ebay store I was then comfortable enough to give it a go]

Even with its hiccups, I am overall pleasantly surprised! Will be confidently returning in the future for its competitive pricing and product selection. See below for my detailed review.

SHIPPING/PACKAGING:
My order was lodged on a public holiday long weekend and was promptly shipped the next available business day. Packaged adequately in a black padded mailer and labeled discretely as 'LB Fulfilment,' it arrived at my door within 3 days of dispatch. Very happy there :)

PRODUCT CONDITION:
Upon opening, my singular product order arrived with its packaging dented in notably on one side (likely from its time in transit - luckily causing no product damage), a piece from it missing, broken manufacturer seals, and a 'foreign' tape seal. A very worrying experience.

For the product I did receive; I have yet to come across any quality concerns, and have not discovered any discrepancies that raise suspicion of it being a non-genuine branded product.

CUSTOMER SUPPORT:
After inspection I immediately called up customer support (during their working hours) and was met with their message bank. I did not leave a message and alternatively emailed customer support with photos of the missing part and altered seals, and requested a replacement (with the assumption I had received something that had slipped through quality control). They responded same day, apologised for the matter, and informed me that the manufacturer had removed said part due to import restrictions around button cell batteries/products. Hence also the altered seals.

This information is now communicated on their website, indicated clearly on the product listing. I am unsure if I have somehow missed this information before ordering, or if its details have been amended due to my case. Do with that what you will.

Because my interest in replacement was based on the missing part and altered seals being accidental, replacement was no longer feasible as they were intentionally supplying the product that way. Instead, customer support offered a complete refund due to my lack of satisfaction. They quickly processed the refund back through my method of payment (PayPal) without problem. Generally very satisfied with the handling/resolution of my case!

FINAL NOTES:
- Overall super friendly, understanding and responsive support.
- Great shipping/packaging.
- Seemingly trustworthy products.
- Glad to now see the product listing contains the relevant disclosure.
- Could improve/tweak website's presentation to read as more reliable/trustworthy for newcomers, including its presentation when Google searched. It inadvertently gets itself categorised into the mass of 'precarious adult toy stores to avoid.'

Review would have been 5/5 if the website had more polish/approachability.
Review is dated the day my order concerns concluded (refund confirmed - payment pending)

1 februari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

My husband bought me the Twitch hands…

My husband bought me the Twitch hands free toy. I was a bit taken a back and wasn’t even sure what it was. But it’s quite literally changed my life. I’ve since used it everyday. I’ve also placed another order which arrived so quickly and is amazing. Very happy with the quality. I am sure I will be back for more.

25 april 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very happy customer

A wide selection of excellent quality products and fast delivery. Extremely happy with the great customer service support. Would definitely purchase again from here.

25 april 2021
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

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