Kings & Queens  Omdömen 

Sold my mrs watch to these guys very trustable and great service would highly recommend

It would be a zero if possible. I ordered a sharpening steel at the beginning of January. I immediately received an email stating that there was a shortage (basically due to COVID!) and that delivery would be delayed till mid February. No further correspondence received so I emailed yesterday requesting a cancellation and refund. Having read the reviews here, I wait with bated breath and little optimism. Keep well away from this business!

Wish I could give 0. An awful experience and I'll never use them again.

Order placed on 8 Feb & money taken. Next day an email saying it's out of stock & awaiting stock in 7-10 days. I sent an email on 16 Feb but it was never replied to. 20 Feb, still no update, so phoned but it just kept killing the call so sent email cancelling the order. 21 Feb an email!! delivery expected mid March and they even had the cheek to blame the pandemic!

Found the same product on Amazon and it was delivered the next day (the same supplier item!).

You've been warned.

I sadly didnt read the reviews of this company until I had been waiting 3 weeks for an order to arrive.
By this point I had emailed them 3 times for updates. I received cordial responses but there was no action. I was told their account manager at the company my goods were coming from had told them there was a slight delay with goods leaving their warehouse. I checked with the company concerned and they didn’t have any issue with stock. After 14 working days (20 days in total) I requested a refund. I hope Kings and Queens managed to earn a few pennies interest from looking after my £100 for 21 days.
Kings and Queens?? Nothing regal about this company. Think before purchasing.

I ordered and paid 5 dishes in August 2022. I received an e-mail confirming the order and payment, stating: "we're getting your order ready to be shipped. We will notify you when it has been sent." However, the order was never sent nor did I receive any further messages. My e-mails enquiring about the order were not answered until I threatened to submit the issue to an ombudsman. It took one month to receive an answer, apparently the goods were no longer available and my order was cancelled and a refund was promised. Another month has passed and I am still waiting for the refund. My e-mails chasing the refund are again ignored.

5 Star experience with this company.
Was looking for a particular item, which I found with this seller via Google search. Much cheaper than John Lewis, so decided to buy from them. Great communication all the way from the seller and my delivery was extremely quick. Based on my experience, I would definitely use again and also recommend. Thank you!

Beautiful glassware and received them 2 days after ordering! Will definitely be shopping on this website again.

The knives that i bought from you are amazing quialty and are just what i was looking for with my cheffing work

Awful company….. ordered an item before Christmas which claimed at the time of order it was in stock took my money then received an email a week later to say the item was out of stock and they would immediately send when it was back in stock …… then received someone else’s order nothing but a waste of time would never order again.

Just wished to convey how delighted I was with my ‘whole experience’ buying from this company, & I’m delighted with my Aynsley Plate Order which arrived in a timely manor & in perfect condition. The whole process from start to finish has been 1st class, -
Thank You!👍

Very good service, I have bought from them previously and will be buying again. Well packaged item and quick delivery .

My Sara Miller cups and saucers came so quickly and well wrapped. Very pleased and great service

Order placed a month ago still waiting for it . Been charged for it now not answering my emails

Ordered gin glasses beginning of Jan, and still waiting for them 6 weeks later. Have chased them up twice but have now asked for refund, as it has got ridiculous. Lots of excuses about suppliers, but still selling them on website, even though they can't supply them.

Efficient and swift.

Excellent from ease of ordering through to speedy delivery

Good price, exactly what I wanted, polite service, fast delivery.

Lovely pasta bowls, speedy delivery, раскed with care.