Kingdom Cards Omdömen 

42
TrustScore 3 av 5

3,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Ordered in stock items on the 15th January for 48hr delivery and still haven't received my goods as of 1st of April . No reply to emails and no refund.

Betygsatt 1 av 5 stjärnor

AVOID! Order #1709. No communication and no one answering the phone. They say packages are dispatched the day before release and I’m still waiting. I’ve even email to cancel and refund my order. Not a... Se mer

Betygsatt 4 av 5 stjärnor

My original review gave this company 1 star, due to a delay in receiving it. It has since been sorted, even though there was some misunderstanding. I wish Kingdom Cards all the best for their future.

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Ordered a booster box, they were transparent and frequent on shipping updates and it arrived just over a week later in good condition with free shipping and even included a note wishing me good pulls.... Se mer

Företagsinformation

  1. Samlarkortsbutik
  2. Spelbutik
  3. Hobbybutik

Skrivet av företaget

Are you looking to expand your Pokémon card collection, get into Dungeons & Dragons, or just have a great stock of classic board games for rainy days? Introducing Kingdom Cards, a UK-based online store and one-stop-shop for all your collectible and gaming needs! We specialize in trading card games, collectibles, and tabletop gaming by keeping a stock of all your favourite franchises including Pokémon, Yu-Gi-Oh!, Magic: The Gathering, Digimon; and hobby games like Dungeons & Dragons and Pathfinder. We’ve also added new and traditional board games to our stock, so the list could go on forever! While gaming is our passion, we take great pride in providing the best customer service and rapid dispatch times on all orders, making us the perfect storefront for a last-minute gift to a friend or a treat for yourself. Our kingdom is growing rapidly, and we want YOU to be a part of it! Check out our site to see everything that Kingdom Cards has to offer!


Kontaktuppgifter

3,0

Medel

TrustScore 3 av 5

42 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,0

Alla omdömen

(42)

0 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Beware

Ordered in stock items on the 15th January for 48hr delivery and still haven't received my goods as of 1st of April . No reply to emails and no refund.

1 april 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scam company - avoid

Ordered two items. Got no order confirmation email despite money leaving my bsnk. Waited a week, no item showed up. Sent an email on the 17/10/23 which was ignored. Called on the 19/10/23 which was ignored. Clearly scammers.

10 oktober 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

STAY AWAY FROM KINGDOM CARDS

Avoid this company I pre ordered 31x Pokémon packs and still haven’t turned up. They won’t return emails or answer phone. I ordered over 100 packs through a couple other companies and they turned up weeks ago. STAY AWAY FROM KINGDOM CARDS.

20 augusti 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Poor communication and lack of prompt delivery

This was for an order of Lorcana, a booster box and the starter decks. Having emailed kc before 1st sept regarding the lorcana release date they said that I would have my items on 1st September. 1st sept rolls around and I get an email to say that Lorcana had underdelivered and they couldn’t fulfill my booster box order, however my starter decks would be sent out without it that day, and I had a decision of whether to wait for them to get more stock of the booster box or refund. I requested a refund. A week later I still hadn’t either received my starter decks, dispatch notice, or the refund. I sent a total of 3 emails chasing for update regarding my starter decks and refund, with no reply until the third email, at this point I received the dispatch notice for the starter decks with it taking a week total from release for them to be posted. This is a really poor show for a fresh release product to not ship it out as soon as they receive it. The refund delays equally a poor show as it makes you doubt whether you will get the product or refund with such delays and lack of communication. I don’t hold the booster box supplies against the , but these other issues are just not on for a company. Personally I’d avoid them and use a more well known distributor or go to your local game store for items.

1 september 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Order #1709

AVOID! Order #1709. No communication and no one answering the phone. They say packages are dispatched the day before release and I’m still waiting. I’ve even email to cancel and refund my order. Not a happy experience :( AVOID

25 september 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Advent

Order no 1723, placed on 11th Aug for release on 1st Sept, not heard a thing, tried to contact no reply !! Would like my item please , dawn

10 augusti 2023
Betygsatt 1 av 5 stjärnor

Still haven't received my order over 2…

Still haven't received my order over 2 weeks now

10 juni 2023
Logotyp för Kingdom Cards

Svar från Kingdom Cards

Hi Alicia, hope you are well.

Apologies for the delay in dispatching your order, we have sent out your order this morning and upgraded to a first class postage service to arrive with you ASAP. We have also added a little freebie to your order in way of apology.

We have been relocating all our stock to a brand new storage facility to enhance our operations, this has unfortunately meant that we didn't have easy access to all stock, and therefore has delayed some orders in the process.

Please check your emails as I have also sent over an exclusive discount code to use on your next order. Hopefully you give us the chance to show you how impeccable the Kingdom Cards service usually is!

We appreciate your patience and understanding during this period of transition and improvement.

All the best

Luke
Kingdom Cards

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