Super je recommande ! J’ai commandé le bracelet amie rainbow envoi rapide ! Le service client juste top, ils sont vraiment à l’écoute et prenne en considération les retours ! La qualité du packagi... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent customer service via WhatsApp , on the phone and by e mail . Package and presentation excellent as well. Lovely bracelet ! Very pleased with it . The standard size is a bit too short , tho... Se mer
Great customer service, however didn’t like the necklace. Thought it was overpriced and diamonds were positioned asymmetrically on the chain. I didn’t realise this and though I like asymmetric jewe... Se mer
After a first video call, I ended up ordering my engagement ring from Kimai and was very happy with the whole experience. The team was responsive, helpful, and kind throughout the process — f... Se mer
Företagsinformation
- Smyckesbutik
- också i
- Smyckesdesigner
Skrivet av företaget
Lab-Grown Diamonds & 18k Recycled Gold Fine Jewelry Brand.
Kontaktuppgifter
24 chiltern street, W1U7QE, London, Storbritannien
- 07897789225
- info@kimai.com
- kimai.com
4,4
Utmärkt
93 omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great customer service but …..
Great customer service, however didn’t like the necklace.
Thought it was overpriced and diamonds were positioned asymmetrically on the chain. I didn’t realise this and though I like asymmetric jewellery this was very poorly designed.
The chain was always going to twist round when wearing giving it an odd ‘faulty’ appearance.
31 januari 2024
very expensive but excellent service
30 januari 2024
Great company
Absolutely love the necklace I ordered. Swift delivery and a great company to deal with.
30 januari 2024
Evidence earring
I ordered the Evidence earring which arrived beautifully packaged. The earring itself is lovely. I struggled initially wondering how to pop in my ear lobe. I think instructions would help. My advice would be to any purchases is this is not suitable for larger/plumper ear lobes. The model wears it well. I did work out how to wear the earring, I used the plastic back, not sure if I should ? but after a day and night my goodness my lobe is throbbing. To pop in every day if taking out for nights would be fiddly and time consuming. So they will be used sporadically which is a shame. SO ONLY SUITABLE FOR SMALLER EAR LOBES.
9 februari 2024
Omdöme utan inbjudan
Ear rings normally come in pairs so…
Ear rings normally come in pairs so while picture showed one was expecting 2
2 februari 2024
Beautiful necklace
Beautiful necklace, ordering was easy and it arrived in a matter of days beautifully packaged
31 januari 2024
No resale value
Very bad quality. It’s worth nothing . Once at the resale it’s worth nothing and has no resale value
4 februari 2024
Omdöme utan inbjudan
Well it's beautiful
Well it's beautiful, however it is tiny. Very delicate. On a larger neck it gets lost. I thought a 42 chain would be ample, as in other chains I have, but in fact it nestles into the throat, and in hindsight, I should have asked for something a little larger. It is because I sing, so my neck expands. I hoped to wear it for concerts, but don't think I can which is a shame.
I'm not huge, but I'm not a size 12... I'm 18 in fact. It will look fantastic on my daughter. I was going to wear it for her wedding, but maybe she will now.
26 januari 2024
Amazing from start to finish
Amazing from start to finish. Kimai’s customer service is as good as their products!
4 januari 2024
Love the pieces
18 december 2023
My fourth piece by kimai
My fourth piece by kimai. They rarely come out my ear. Beautiful well made earrings
8 december 2023
Beautiful Jewellery & Excellent…
Beautiful Jewellery & Excellent customer service.
Everyone working there was incredibly helpful. It made creating the ring a great experience.
5 oktober 2023
5 Star
Really good customer service, kept you up to date with the progress on your order and the quality products are 1st class.
28 september 2023
Delivery was a bit more expensive than…
Delivery was a bit more expensive than expected, otherwise all good
27 september 2023
Really poor service
Really poor service. During the appointment the ring we had enquired about was not there. The whole appointment seemed rushed. After the appointment, They were supposed to send a followup email to let us know about prices and lead times. However, 20 days later they still have not even after we sent an email enquiring. Such a bad service when you are requesting about a ring of over £3.5k. Will not return and do not recommend.
28 april 2023
Omdöme utan inbjudan
Svar från Kimai
To Nika,
First of all, we would like to express our sincerest apologies for not getting in touch earlier. To give you some context, we have recently migrated our internal system and in the process, some data had been lost. We believe that the emails you sent were included in that and we have tried to reach out to you since realising this issue. We would love the chance to make this right with you and to make sure you receive the level of service you not only deserve but we aim to give our customers. Please get in touch either here or via the email our team sent so we can rectify this for you.
Kimai Team
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