out of stock on recurring order - no prior notifcation - over charge need to be corrected - al fixed now - but after years with your company am a bit surprised still a fan - just dissa... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This company rocks! The service is awesome and amazing! The shipping very fast! Keep up the awesome job!Customer service should be everyone first priority in this day and time! I love getting 45% off... Se mer
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We love the brand so much. You can tell a premium quality. The grooming kit bag is amazing, it has a lot of pockets inside. And very stylish the coconut balm for his nose and paw has a nice smell and... Se mer
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I’ve been feeding this dog food to my pups, and they absolutely love it! The ingredients are great, the quality is consistent, and even my picky eaters finish every meal. I’ve noticed healthier coats,... Se mer
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Företagsinformation
Om Kika Usa
Skrivet av företaget
KIKA USA– Trusted Pet Care, Backed by 40 Years of Expertise
At KIKA USA, we bring nearly 40 years of dog breeding and pet care expertise to every product we create. Founded by renowned breeder and pet care specialist Janita J. Plunge, our mission is to enhance pets’ health and happiness with science-backed nutrition and grooming solutions.
At KIKA USA, we bring nearly 40 years of dog breeding and pet care expertise to every product we create. Founded by renowned breeder and pet care specialist Janita J. Plunge, our mission is to enhance pets’ health and happiness with science-backed nutrition and grooming solutions.
Our signature brands include:
🐾 Nature’s Protection Superior Care – Premium pet food designed to support health and reduce brown tear stains.
🐾 Tauro Pro Line – Professional grooming products for a healthy coat and skin.
🐾 Misoko – Innovative pet accessories, including washable diapers, pee pads, and toys.
Every product is carefully developed, tested, and trusted by pet professionals. Experience the difference of superior pet care—because your pet deserves the best! 🐶🐱
⭐ Shop with confidence & join our pet-loving community today!
🐾 Nature’s Protection Superior Care – Premium pet food designed to support health and reduce brown tear stains.
🐾 Tauro Pro Line – Professional grooming products for a healthy coat and skin.
🐾 Misoko – Innovative pet accessories, including washable diapers, pee pads, and toys.
Every product is carefully developed, tested, and trusted by pet professionals. Experience the difference of superior pet care—because your pet deserves the best! 🐶🐱
⭐ Shop with confidence & join our pet-loving community today!
Kontaktuppgifter
KIKA USA, LLC, 20801 Biscayne Blvd Suite 403 Office 415 Aventura, FL 33180, 33180, Miami, USA
- 1-929-810-3980
- support@kika-usa.com
- kika-usa.com
4,4
Utmärkt
493 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Kika Usa
Barbara,
Thank you so much for your kind words! We’re thrilled to hear you’re happy with our support, company, and products.
We truly appreciate you being part of the Superior Care family!
Warmly,
Superiorcare.pet team
I was disappointed with the dryer
I was disappointed with the dryer - sent it back but now can’t seem to get my refund - or a response from customer service. Customer service replies are very delayed.
14 november 2025
Svar från Kika Usa
Julia,
We’re very sorry for the inconvenience. Since our return label wasn’t used, we don’t have tracking information for the package. We’ve already reached out to provide you with tracking details, and as soon as we receive your return, we will promptly issue your refund.
Please note that our customer service team operates Monday–Friday, 9 AM–5 PM CDT, and replies are provided during these hours. We appreciate your patience and understanding.
We apologize for any delays and appreciate your patience.
Warmly,
Superiorcare.pet team
I like that is tiny dog food
I like that is tiny dog food
My Maltese dogs still have tear stain, but it’s very little
12 november 2025
Svar från Kika Usa
Thank you for your feedback! We’re glad to hear your Maltese dogs enjoy the tiny kibble.
It’s great to know the tear stains have already improved, even if just a little - sometimes it takes a bit of time to see full results.
Warmly,
Superiorcare.pet team
Svar från Kika Usa
Sondra,
Thank you for your feedback! We’re glad to hear your order arrived quickly, and we hope you and your pets enjoy using the products.
Warmly,
Superiorcare.pet team
Muy satisfecho con los productos...
Muy satisfecho con los productos...
27 november 2025
Omdöme utan inbjudan
Svar från Kika Usa
Thank you so much for your review! We’re very happy to hear you're satisfied with our products, and we truly appreciate your trust in our brand.
We're glad everything has been working well for you and your pet. If you ever need anything or have questions, our team is always here to help!
Warmly,
Superiorcare.pet team
Lack of response from customer service.
I am happy with the products I have received so far. However I have had a lack of response regarding my questions about out if stock items. It’s a commitment to change food and will be a problem if customer service is poor.
3 november 2025
Svar från Kika Usa
Lisa,
We’re very glad to hear you’re happy with the products you’ve received so far, and we truly appreciate your support. We’re also sorry for the frustration caused by the lack of replies — we actually responded to your messages multiple times, but unfortunately your email provider rejected them with the error: “Your message was rejected by the recipient email server.”
Because of this, our replies could not be delivered to you.
We completely understand that consistent communication is important, especially when committing to a new food. If you could please provide an alternative email address or contact us through our live chat, we’ll make sure you get all the information you need right away.
Thank you again for your patience — we’re here to help anytime.
Warmly,
Superiorcare.pet team
was cheaper then the dog show
was cheaper then the dog show, already knows works well
12 november 2025
Svar från Kika Usa
Carla,
Thank you so much for your review! We're glad to hear you were able to get it at a better price than at the dog show, and we're happy the products are already working well for you.
We truly appreciate your trust and support!
Warmly,
Superiorcare.pet team
Svar från Kika Usa
Susan,
Thank you so much for sharing this! We’re really glad to hear your dogs love the dental chews - that’s exactly what we like to hear.
Enjoy, and we’re here anytime you need us!
Warmly,
Superiorcare.pet team
I love your products
I love your products, however delivery needs to be improved. I ordered on November 8 and I am still waiting on my order. It shows as being shipped on November 14 but it is still in transit.
10 november 2025
Svar från Kika Usa
Teresa,
Thank you for your feedback - we truly appreciate your kind words about our products, and we’re very sorry for the delay with your delivery.
Our standard delivery time is 3–5 business days, and we understand how frustrating it is when an order takes longer than expected. Your package shipped on November 14, and although it’s still in transit, we’re closely monitoring it to ensure it gets to you as soon as possible.
We’re continually working on improving our delivery times and overall shipping experience. Thank you for your patience, and please feel free to reach out if you need any updates or assistance.
Warmly,
Superiorcare.pet team
Very fast delivery!
5 november 2025
Svar från Kika Usa
Chris,
Thank you for your review! We’re really glad to hear that your order arrived so quickly. We appreciate you choosing us and are always here if you need anything!
Warmly,
Superiorcare.pet team
Amazing brushes and my Bichon loves her…
Amazing brushes and my Bichon loves her bowl and so do I, less mess around her face! Yahoo 👍👍👍!! But I want to thank you Janiya for coming up with some amazing designs! God bless!
29 oktober 2025
Svar från Kika Usa
Kristine,
Thank you so much for your wonderful review! We're thrilled to hear that you’re loving the brushes and that your Bichon is enjoying her bowl - it’s always a win when mealtime gets a little less messy!
God bless, and thank you for being part of our Superior Care family!
Warmly,
Superiorcare.pet team
Svar från Kika Usa
Linda,
Thank you for sharing your experience! We’re so glad to hear your order arrived quickly and that your dogs are loving the food.
It’s always great to know our products are a hit with the pups!
Warmly,
Superiorcare.pet team
Svar från Kika Usa
Becky,
Thank you for your feedback. We’re sorry to hear the delivery felt slow. Our standard delivery time is 3–5 days, but we completely understand how important quick shipping is.
We’re continuously working to improve our processing and delivery times so your orders arrive as quickly and smoothly as possible.
Warmly,
Superiorcare.pet team
Svar från Kika Usa
Tana,
Thank you so much for choosing us! We’re happy to hear your first experience has been a positive one. We look forward to serving you and your pet again soon.
Warmly,
Superiorcare.pet team
Exceptional Service
Hello, thank you, and I appreciate your exceptional service. Although my pet didn't take to the product, I'm grateful for your understanding and support when I decided to cancel my subscription.
27 oktober 2025
Svar från Kika Usa
Jacqueline,
Thank you so much for your kind words. We truly appreciate your understanding and are sorry the product wasn’t the right fit for your pet.
We’re glad our team could assist you with the cancellation smoothly, and we hope to have the chance to serve you again in the future with something your pet will love!
Warmly,
Superiorcare.pet team
I have two dogs one Westie and…
I have two dogs one Westie and Schnauzer. Whenever I bought the westie food especially from a well-known brand. He was always sick. So I tried Superior Brand. Since he started eating it. Not only is he sick
3 november 2025
Svar från Kika Usa
Silvia,
Thank you for sharing your experience with us. We’re so glad to hear that your Westie is doing better since switching to Superior Care food. It’s wonderful that both of your dogs are enjoying the food and thriving on it.
We truly appreciate your trust in our brand and are happy to be part of their healthy routine!
Warmly,
Superiorcare.pet team
Svar från Kika Usa
Lorraine,
Thank you for your feedback! We’re glad you enjoyed the 40% offer and that both brushes are working great for you.
We truly appreciate your support and are happy to know our products are meeting your expectations.
Warmly,
Superiorcare.pet team
I have been a long time loyal customer…
I have been a long time loyal customer and this company never disappoints… excellent customer service, product selection and knowledge.
10 oktober 2025
Svar från Kika Usa
Olga,
Thank you for your wonderful feedback and longtime loyalty!
We truly appreciate your continued trust and are so glad to hear you’ve had great experiences with our customer service, products, and team knowledge.
Warmly,
Superiorcare.pet team
Great food at a decent price and…
Great food at a decent price and delivered in a timely manner. Love it!
23 oktober 2025
Svar från Kika Usa
Debbie,
Thank you for your feedback! We’re so glad to hear you’re happy with the food, pricing, and timely delivery.
We truly appreciate your support!
Warmly,
Superiorcare.pet team
Good healthy dog food
Good healthy dog food, helps my dogs tear stains. Very friendly & knowledgeable customer service
10 oktober 2025
Svar från Kika Usa
Leslie,
Thank you for your kind feedback! We’re glad to hear the food is helping with your dogs’ tear stains and that you’ve had a great experience with our customer service team.
We truly appreciate your trust in us and are happy to be a part of your dogs’ health and care routine.
Warmly,
Superiorcare.pet team
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