KGorge has been very responsive in customer support. The canvas we received to use in covering a breezeway is high quality material and withstood a recent diluge of rain. The only issue we have had... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I bought a 13x16 ft lite blue sunshade shade. I spent about $300. The sun shade was waterproof but I had to pull it tight so the rain would not puddle and sag. Every time it rained I had to lift up... Se mer
Företaget har svarat
The quality and workmanship are top notch. I purchased my selection of a chocolate brown, poolside outdoor curtain in early November'22. While it is still early, neither weather nor placement has alt... Se mer
We hung the curtains from curtain rods around our outside patio area and they look great! At night they block the neighbors outside light from reflecting on our patio television screen. Works perfectl... Se mer
Företagsinformation
Skrivet av företaget
Kgorge is a brand professional in curtain products. And it' s origins date back to 1999 when it was established as a private enterprise specialized in the production of curtains. We devote ourselves to offering attractive value to customers: Kgorge curtains are designed by designers from Europe and USA. The original fabric processing, dyeing and production of Kgorge products are all completed systematically in our own factory, and all Kgorge products strictly comply with international standards. Meanwhile, all of our products are greatly appreciated in a variety of different markets throughout the world.
Kontaktuppgifter
4,0
Bra
439 omdömen
Har besvarat 100 % av sina negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
TERRIBLE EXPERIENCE
I have repeatedly called and emailed you regarding missing curtain from last order and a return of Halloween orange curtains. I got 1 email back asking for pictures which I responded to but then nothing back from you. This is TERRIBLE CUSTOMER SERVICE.
4 mars 2023
Svar från KGORGE Curtains
Dear Richard John,
Thanks for your support and sorry for the inconvenience.
We have sent you the mail about you want to return 2 sets of Halloween orange curtains and missing curtain .
But no get your any reply, maybe your system judged it as spam.
Could you check the mail and reply to us.
We'll send you a solution after verification. Please don't worry.
Thanks for your help and cooperation.
Have a nice day!
Best regards,
Kara
Love our new outdoor curtains
Love our new outdoor curtains! The color mocha is perfect to match our space! They came super fast and customer service was great getting back to me when the shipping wasn’t updated on the website! Order with confidence!
4 mars 2023
Grommet error
On a pair of my outdoor curtains that I had ordered, two grommets were not measured correctly & it throws the pleats off. Liked the curtains except for this error.
2 mars 2023
Svar från KGORGE Curtains
Dear customer,
Thank you so much for your great support on us.
We are truly sorry for your inconvenience.
Did you get the mail we send to you about your order?
Although we did carefully check the order and the package to make sure everything was in a good condition before shipping out, we are still very sorry for the trouble that has brought to you.
Is that possible to bother you taking some pictures which can show this problem specifically and send them to us by mail?
We'll send you a solution after verification. Please don't worry.
Look forward to your reply.
Have a nice day!
Best regards,
Kara
Exactly what we wanted
We ordered some curtains from another supplier but they were so lightweight that we returned them. The KGorge ones were much heavier and appear to be very well made. The second night after they were installed we had very strong winds and we were afraid they might have been shredded but they were completely unharmed.
A bonus was that the Teal Blue color was a perfect match for our patio furniture!
Strongly recommended.
13 mars 2023
Omdöme utan inbjudan
Good customer service answered my…
Good customer service answered my emails in a timely matter. Curtains are very nice look good I’ll be a returning customer
16 mars 2023
Omdöme utan inbjudan
Excellent service and product quality…
Excellent service and product quality from KGorge. We ordered 4 non-standard sized curtains for the patio. They came in about a week and were clearly manufactured to our specifications. They look great and are of high quality. HIghly recommended!
14 mars 2023
Omdöme utan inbjudan
KGeorge curtians…
Shipping was quick and arrived a day earlier, great, product was exactly as described.. the valances matches perfectly and it was less expensive from the site I usually shop.. I call that a win win for me…
16 mars 2023
Omdöme utan inbjudan
Clear Tarp for outdoor enjoyment
I was looking for a clear tarp for our balcony to help deflect wind and elements while enjoying the outdoors. Kgorge offered the best solution. Shipping was ahead of schedule, the tarp is excellent quality and works as expected. Customer service is awesome. I will order from this company again, many beautiful items to choose from! Thank you Kgorge, Well done!
8 mars 2023
Omdöme utan inbjudan
The quality was better than other more…Quality Product at a Great Price
The quality was better than other more expensive brands and the quality was excellent
14 mars 2023
Omdöme utan inbjudan
Long wait for product
Keep in mind that these curtains come from China so if you are not in a hurry you can buy them. Also there is an international shipping charge which comes separate from the price you pay. I have not received the curtains yet but will comment after I get them. Ordered 3 March and it is now 13 march and according to tracking they have not left China yet. Good product and if you don't need it right away I would recommend it. Again keep in mind some credit cards will charge an international fee. mine was $4.59 on a $153 order. I had no idea there would be a charge until it showed up on my credit card.
2 mars 2023
Omdöme utan inbjudan
Svar från KGORGE Curtains
Dear David Lewis,
Thank you so much for your support of us.
Sorry for the inconvenience.
Because international express may affect the speed of delivery of goods due to uncertain factors such as weather.
Your order has been delivered on 2023-03-18 12:52 NEWBURG, MD 20664, Your express has been delivered (Garage or Other Location at Address)
In general, it usually takes 7-12 working days, please wait patiently.
Thank you for your understanding.
Have a nice day!
Best regards,
Kara
The curtains are gorgeous
The curtains are gorgeous. Love the material and they keep the light out, too.
13 mars 2023
Omdöme utan inbjudan
We ordered rods and curtains for our…
We ordered rods and curtains for our pool area. Items came as described and met our expectations. There was one rod that was scratched and the company replaced it promptly. I found them easy to work with.
15 februari 2023
Omdöme utan inbjudan
Excellent Quality and Beautiful Color!!!
Thank you for the amazing curtains and the fast delivery! I ordered the Navy Blue velvet curtains for sound and light reduction in a wellness spa. KGorge delivered above and beyond on quality! The material is luxurious and the drape of the fabric sublime. I highly recommend and would definitely buy again!
10 februari 2023
Omdöme utan inbjudan
Customer service does a lot of work
This view gets 5 stars because while at first I was concerned about not receiving all of my Items, the men and women at customer service were quick to respond, polite, and provided me with all of the tracking numbers for my items. Now that I have all the curtains, I can attest that they are high quality! The velvet is soft and woven to block out light and sound, just as described. The shine of the fabric is very pleasant.
27 februari 2023
Omdöme utan inbjudan
No communication whatsoever.
No communication whatsoever.
Quick to take your money...not so quick to respond.
After 3 weeks to the day of purchase and several inquiries they finally replied to my email stating the order would take longer than expected, still no delivery date mentioned but they did kindly offered a $5.00 discount on a $300 item. SMH
27 december 2022
Omdöme utan inbjudan
Svar från KGORGE Curtains
Dear Erick Ramirez,
Sorry for your inconvenience.
The slow logistics because international express may affect the speed of delivery of goods due to uncertain factors such as weather.
But we will efforts to improve and thanks for your advice.
And we have full refunded to you before.
If you have any questions, please feel free to contact us.
Have a nice day!
Best regards,
Kara
Curtains were exactly what I expected
Curtains were exactly what I expected.
Excellent value for the money.
They are a light velvet like material, color is beautiful, and they do an excellent job of keeping my bedroom dark when the curtains are down so I am now sleeping through the night.
Delivery was prompt.
26 februari 2023
Omdöme utan inbjudan
Mixed review. Five stars if they had better communication.
A five star rating for the quality of the curtains. Three stars for how they have communicated.
Be patient. The product is fabulous. It just took quite a bit longer to receive my order.
4 januari 2023
Omdöme utan inbjudan
Absolutely beautiful curtains
Absolutely beautiful curtains! I love them thank you!
15 februari 2023
Omdöme utan inbjudan
Even though it took a little time to…
Even though it took a little time to receive the curtains - which are beautiful! - Amy was there to answer questions and explain the delay. She gave me excellent customer service. The curtains are a very good material and nicely made. I would buy from this company again!
17 februari 2023
Omdöme utan inbjudan
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