Key Equity Release Omdömen 17 878

TrustScore 5 av 5

4,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I can highly recommend Neil Clarke. From our first meeting I felt at ease and in safe hands. He was professional, knowledgeable and understood my reasons for making such a big decision. Neil put m... Se mer

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Betygsatt 5 av 5 stjärnor

My adviser, Joe Withers, provided an excellent service, making sure I understood the process with no pressure put upon me. Once a decision was made by me Joe followed it through with total professi... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I have recently dealt with Alex Campbell who was superb from start to finish. Discussing various options, arranging a solicitor, updating me throughout the process which, in total took around 3 weeks... Se mer

Betygsatt 5 av 5 stjärnor

Tom Walmsley explained everything very clearly, he is very polite and knowledgeable. He explained everything in language we could understand. A very pleasant experience.

Företagsinformation

  1. Pensionsfond
  2. Ekonomisk rådgivning
  3. Hypoteksmäklare

Skrivet av företaget

Key Equity Release helps people make confident, informed decisions about later life finances. We’ve supported over one million customers and are rated Excellent on Trustpilot, with more than 16,000 5-star reviews. We take time to listen, explain your options clearly, and recommend what’s genuinely right for you. And if equity release isn’t right for you, we'll tell you. Because your home — and your peace of mind — mean more.

Key Equity Release

Skrivet av företaget

Equity Release
Trusted, award-winning equity release specialist
Highly experienced
We have over 25 years' experience. We've helped more than a million customers with tailored equity release advice. Once we've taken the time to understand your needs, we’ll have a sound idea of what the right plan is for you.
We're regulated experts
Key is regulated and a proud member of the Equity Release Council

Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

18 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Fabulous service

Neil Clark was excellent from the start.
He gave great advice and was a brilliant listener.
He is very professional and was very very helpful and nothing was too much trouble.

14 april 2026
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We're happy to hear that you had such a positive experience. We appreciate your highlighting their professionalism and helpfulness, and we thank you for your feedback.

Key Equity Release

Betygsatt 5 av 5 stjärnor

A big thank you to Tom Walmsley.

A big thank you to Tom Walmsley We had two long telephone consultations with Tom, who explained to us in great detail, what we needed to do, to bring our documents up to date. Many options were discussed and then we were given time to reflect, before finalising our decisions.

8 april 2026
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We're happy to hear that the consultations were helpful in updating your documents. It's great that the detailed explanations and options provided allowed you time for reflection and informed decisions. Thank you for your positive feedback.

Key Equity Release

Betygsatt 5 av 5 stjärnor

A Good Advisor

Michael Faulkner was my Advisor. He was very thorough when answering my questions. He never hurried me to make any decisions and was more than happy to discuss all potential options in order to find the 'best fit' for me.

10 april 2026
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We're happy to hear that you had a positive experience. It's great to know that you felt supported in making the right decision for your needs. Thank you for your feedback.

Key Equity Release

Betygsatt 5 av 5 stjärnor

Excellent service

Michael Faulkner was very proffessional and explained everything really well. He made the whole procedure run very smoothly

20 februari 2026
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Svar från Key Equity Release

We're happy to hear that the procedure went smoothly and that everything was explained well. We appreciate you taking the time to leave your feedback.

Key Equity Release

Betygsatt 5 av 5 stjärnor

Excellent advice from KEY Equity Release

My husband and I received excellent advice from Michael Faulkner of KEY Equity Release.
We felt that he explained all the options to us in a professional but kind way.
We really appreciated his straightforward advice and we felt that the outcome was very good for us.

20 januari 2026
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We're happy to hear that you received excellent advice and that the options were explained professionally and kindly. We appreciate your feedback and are glad the outcome was very good for you both.

Key Equity Release

Betygsatt 5 av 5 stjärnor

Michael was a joy to deal with nothing…

Michael was a joy to deal with nothing to much trouble. Key it was so staight forward sat back let them do there thing 5 starsķ

8 april 2026
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We're happy to hear that your experience was so positive! It's great to know everything went smoothly and that you felt well-supported. Thank you for your feedback.

Key Equity Release

Betygsatt 5 av 5 stjärnor

Will writing & Power of Attorney.

Tom Walmsley, took me through all aspects of writing a will & sorting powers of attorney, in plain & simple terms, made it easy to understand & answered any questions i may have had. When a telephone consultation was arranged was always punctual in ringing & all paperwork was sent out rapidly.
Overall a great service.

7 april 2026
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We're happy to hear that the will and power of attorney process was made easy to understand. We appreciate your feedback regarding the clear explanations, prompt communication, and efficient paperwork. Thank you for sharing your positive experience.

Key Equity Release

Betygsatt 5 av 5 stjärnor

Review

Martin Hoare was my Key representative. He explained everything clearly and precisely. If I didn’t understand anything he would patiently go through it again. Whenever I had a query whilst going through the process he would answer my questions promptly. He kept me up to date every step of the way.

19 mars 2026
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Svar från Key Equity Release

We're happy to hear that your adviser explained everything clearly and precisely. We appreciate that they patiently addressed your questions and kept you updated throughout the process. Thank you for your positive feedback!

Key Equity Release

Betygsatt 5 av 5 stjärnor

Thankyou to Neil Bell who explained…

Thankyou to Neil Bell who explained everything to me regarding the process , answered my queries and guided me professionally through the process.

1 april 2026
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Svar från Key Equity Release

We're happy to hear that the guidance provided was helpful and that the process was explained professionally. We appreciate you taking the time to share your positive experience.

Key Equity Release

Betygsatt 5 av 5 stjärnor

Trustworthy

We were very reluctant about Equity Release initially as my parents had been ill advised in the past and I didn’t feel it was a way for us to move forward but talking with Joseph Withers put us at complete ease. He talked us through the process and gave us time to think about our options. He explained everything clearly, and answered all our question, no matter how small. This has been a long drawn out journey but Joseph Withers has been there every step of the way.

1 april 2026
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We appreciate you sharing your experience. We're happy to hear that the information provided helped ease your initial reluctance and gave you confidence. It's great to know that our support throughout the process was beneficial. Thank you!

Key Equity Release

Betygsatt 5 av 5 stjärnor

Information supplied by Tom Walmsley…

Information supplied by Tom Walmsley was informative and helpful. He explained issues which might have caused my Executors problems, which I now avoid.

23 mars 2026
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Svar från Key Equity Release

We're happy to hear that the information you received was helpful. We appreciate you bringing this to our attention and are glad we could help you avoid potential issues.

Key Equity Release

Betygsatt 5 av 5 stjärnor

Thank You Alexander Campbell

Just what to say a huge thank you to Alexander Campbell during the process of my equity release.
Alex was perfect and made the whole process so easy and there every step of the way.

If you’re thinking of equity release don’t go past Key.

24 mars 2026
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We're happy to hear that the equity release process was made easy for you. We appreciate your kind words and are so glad that you had a perfect experience. Thank you for recommending us!

Key Equity Release

Betygsatt 5 av 5 stjärnor

Thank you to Steve Francis and your great company

Was really concerned about starting this process then I got a call from Steve Francis what an absolutely amazing man he was so kind and considerate explaining each phase how it all works stopping to enquire if we fully understand everything that would be happening along the process he explained everything so easy for us to understand we felt totally happy to trust him to guide us though everything to helping with other companies that are involved giving us choices of others involved everything went so smoothly emails phone calls keeping us informed would definitely recommend your company to our friends and families thank you all a very happy customer

24 mars 2026
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We're happy to hear that you had such a positive experience. It's wonderful that you felt so supported and well-informed throughout the process. We appreciate you recommending our services to your friends and family. Thank you for your feedback.

Key Equity Release

Betygsatt 5 av 5 stjärnor

Big thank you Joseph Withers

I thought that getting a life long mortgage would be difficult and stressful but when I got in touch with Joseph Withers who became my financial advisor I couldn't be more wrong. Joe made me feel less stressful with his easy get along manner and guided me to successfully complete my life long mortgage. A big thanks to Joseph Withers.

18 mars 2026
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We're happy to hear that your experience obtaining a lifetime mortgage was less stressful than anticipated. We appreciate your feedback and are so glad we could guide you through the process successfully.

Key Equity Release

Betygsatt 4 av 5 stjärnor

Kathy and I would like to say thank you…

Kathy and I would like to say thank you to Stephen Francis for all his help in keeping us informed with our application giving us all the information needed with the pro’s and con’s and help with all the other party’s involved all went smoothly and quickly thank you once again 👍

13 mars 2026
Omdöme utan inbjudan
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Svar från Key Equity Release

We're happy to hear that the application process went smoothly and quickly. We appreciate that you found the information helpful and that our assistance with all parties involved was beneficial. Thank you for your positive feedback!

Out of interest, and to help future customers, what could we have done to reach a 5 Star review?

Key Equity Release

Betygsatt 5 av 5 stjärnor

Joseph Withers at Key Equity Release was professional and helpful

Joseph Withers was, from the beginning, extremely knowledgeable and friendly, providing excellent advice and support concerning the equity release throughout the whole process. Our journey was complex and with the encouragement from Joseph we finally completed the equity release tasks.
Thank you Joseph Withers at Key Equity Release.

18 mars 2026
Omdöme utan inbjudan
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Svar från Key Equity Release

We're happy to hear that you found our advice and support helpful throughout the equity release process. We're glad we could encourage you through the complex journey to complete the tasks. Thank you for your positive feedback.

Key Equity Release

Betygsatt 5 av 5 stjärnor

Joseph Nield was absolutely fantastic…

Joseph Nield was absolutely fantastic in assisting me with my will and lasting power of attorney’s. A very courteous and knowledgable gentleman, nothing was too much trouble for him and he made me feel very much at ease dealing with documentation and the company, Thank you so much to all at Key Planning Paul Spencer.

4 mars 2026
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Svar från Key Equity Release

We're happy to hear that the will and lasting power of attorney assistance was fantastic. We appreciate your kind words regarding the courteous and knowledgeable service you received. Thank you for your positive feedback.

Key Equity Release

Betygsatt 5 av 5 stjärnor

Thanks to Tony Salter.

Thanks to Tony Salter for his patience and the
professional way he has dealt with our application, keeping us up to date all the way through the process.
Key are very fortunate to have Tony as an employee.

13 mars 2026
Omdöme utan inbjudan
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Svar från Key Equity Release

We appreciate your positive feedback. We're happy to hear that you were pleased with the professional service and dedication provided during your application process. Thank you for your kind words.

Key Equity Release

Betygsatt 5 av 5 stjärnor

Martin Hoare was my advisor and he…

Martin Hoare was my advisor and he couldn’t have been more helpful. I had lots of questions which were all answered quickly and concisely making the whole process so simple. I nearest rushed or obligated to make a decision. I can’t recommend Martin highly enough. A very smooth professional experience

2 mars 2026
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Svar från Key Equity Release

We're happy to hear that you found our adviser so helpful! We appreciate your positive feedback regarding the clear, concise answers and smooth, professional experience you received. Thank you!

Key Equity Release

Betygsatt 5 av 5 stjärnor

The Key advice given by Joseph Withers…

The Key advice given by Joseph Withers helped myself and my wife decide how the equity release would be more beneficial to both of us. His professional advice helped us to decide not to overstretch ourselves. Thankyou to Key providing the right support.

12 mars 2026
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Svar från Key Equity Release

We're happy to hear that the advice you received was beneficial in making your decision. Thank you for sharing your positive experience; we appreciate you highlighting the support you received.

Key Equity Release

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