Dreadful customer service
Dreadful customer service. The CANCEL subscription button is greyed out and they ask you to wait for ten days before cancelling. Total con merchants. Just claimed off my Amex instead.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
At Keto Hana, we believe in long term food choices. For us, eating a keto diet is about promoting longevity and feeling amazing, both physically and mentally. That means we're very selective about what we put in our bodies. We keep our recipes simple using only the best quality, most natural ingredients. It's keto, plant based, paleo, (super) low carb | high fat, contains no refined sugar and all natural ingredients.
Storbritannien
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Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Dreadful customer service. The CANCEL subscription button is greyed out and they ask you to wait for ten days before cancelling. Total con merchants. Just claimed off my Amex instead.
I like thier product, but communication and the website are not user fiendly. I was subscribed without knowing and can't get to rectify this. not good. I won't use this company again.
Poor customer service. One product was split open on delivery with contents spilled. I sent photos and had to jump through hurdles to provide more packet information with their customer service. Still not compensated with a replacement.
Great keto granola! Have ordered several times over past couple years and never had any issues. I haven’t tried the subscription service that others have mentioned in reviews but direct orders and delivery have always been fine for me :)
I've had the Keto Coconut and Almond variety for about 6 months. It's a fantastic product and would happily recommend the product.
However, the repeated & intermittent supply delays are irritating. There's no explanation of why there's a delay from either the manufacturer or Amazon (where I've set up a subscription). I started ordering a 1kg bag, then had to change to 3x smaller bags as the 1kg ceased to be available and now that's been delayed since end of September. However, it's still listed as available to buy, so I've no idea what's going on.
This is the second small brand Keto granola that I've had this experience with, but I've been unable to find out what the problem is or when it will be resolved.
I was looking for a breakfast muesli or granola that’s tasty, crunchy but low in sugar and found Keto Hana. I’m hooked! Loving the different flavours of granola and even the chocolate bar snacks. They are not cheap to buy but on subscription you get a discount and free delivery which makes it good value.
Wow!
Recently diagnosed with diabetes, I was looking for low carb treats. Tried Keto Hana on a special offer. Wasn’t feeling hopeful - lots of Keto products are strange tasting and end up in the bin…
Keto Hana products are DELICIOUS! Just had their coconut and almond granola with yoghurt and a couple of berries. It was such a treat - better than any I’ve tasted, including luxury branded full sugar options.
Have also taken some of their bars to work. Again, tasty and satisfying without the strange after taste of many Keto products.I will definitely be ordering again.
Keto Hana, if you have a spot for a taste tester, I’m your girl!
I tried a bag and then went to the subscription service. I was expecting an order that just didn't turn up. I've chased three times and been charged for it. I've written and no response.
I just ordered pumpkin spice, raspberry and cocoa. This is amazing! Will have this for breakfast, a snack and dessert. This will save my sweet craving and also my need for something crunchy. It really is so yummy!! Thank you!! 🤗
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.