Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Difficult to stop shipments. When inquired about returning was told they are unable to accept returns because their warehouse is under construction. Took three months to finally get shipments stopped. At $39.95 an order it has been an expensive product that is housed in a very small package. Contacting BBB
This company selling shampoos shows a photo that looks as if you're purchasing a regular size bottle of shampoo for $39 and then it arrives at a very very small travel size. In addition to that you will see reviews that say although you were only ordered it once it continues to arrive month after month with a very very difficult to cancel "subscription". I view this whole thing as a scam and have had nothing but trouble trying to cancel my fake "subscription"
I did not authorize a subscription. I have tried to contact this company and get no response. They keep sending me the product. Also, when ordering the pictures show a full sized bottle. They send 3 travel size bottles instead. This company has been very misleading. My suggestion is don’t get involved with them.
Scammers! I thought this was a nice family company that would help with natural ingredients. I ordered the trial shampoo and conditioner. Then they decided to put me in a subscription £30 which I didn’t agree with apparently this is the discounted price as products total £46! Shampoo doesn’t do a thing not even sud and I have very loose curly / straight hair let alone those RedKen prices!
I emailed them, I was answered the following day to tell me to open an account and do it myself, by following the instructions. I was so annoyed. Usually, an email would suffice. Anyway, I opened an account (unwillingly) logged in and there wasn’t an opportunity to cancel the subscription. It provided the same email address to contact them that I had already emailed (hello@kerarose ) so they just don’t want to issue the refund. Plus if you send the product back (they have to agree) so you have to email them to get the return details. Ultimately, they can keep sending and taking your money!!! Again STAY CLEAR!!! There’s so many nice products online. If you buy do it on Amazon as they can fight your battles but the product isn’t worth it.
I don't even want to give them 1 star, they are scammers, they have taken money from my account for the worst what they call thickening shampoo.
Preditors
I placed one order and on my bank account I was charged multiple times I am so disappointed and dissatisfied this is going to make my bank account overdrawn and I have no way of getting a hold of anyone at Kerarose company to discuss this matter please call me at (949) 562-3668
The product is completely different in size to what is advertised. There are no results. Besides they do not reply any of your emails. Forget the refund they continue to charge your card. Already been charged twice on my card. I have instructed my bank to stop all payments to this organisation
I bought the product and it comes a little bottle, not as advertised, then they add you, without your permission to their monthly recurring list and they charge you monthly. They also have no phone to contact them at. BEWARE!
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
