Keela Omdömen 

594
•
TrustScore 5 av 5

4,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Brilliant waterproof clothing and company. I would highly recommend Keela after getting the Cairn waterproof jacket and rainlife 5000 trousers 9 months ago. They have both maintained completely waterp... Se mer

Betygsatt 5 av 5 stjärnor

Another great item from Keela Outdoors. Excellent kit as always,- good fit, well made and a reasonable price. They also supply HM Forces and HM Coastguard, which is a real endorsement. Proper kit done... Se mer

Betygsatt 5 av 5 stjärnor

Helpful advice regarding availability of this product. I already had a jacket in raspberry so I knew I was getting a good product. I bought the hi-vis version because I have to walk on roads (Nation... Se mer

Betygsatt 5 av 5 stjärnor

5 Star on every count! Very pleased with Genesis Jacket, in fact I have just got in from walking dogs, caught out by sudden downpour, No Problem! Keela are great to deal with! I would describe as '... Se mer

Företagsinformation

  1. Friluftsaffär

Skrivet av företaget

Award winning Scottish outdoor performance clothing brand.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

594 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(594)

246 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Munro salopettes are fantastic

The salopettes arrived incredibly quickly, despite a little delay. They fit perfectly and I cannot wait for some torrential rain and wind to get out there and give them a test run. Fantastic piece of kit. They'll go nicely with all my other munro jackets.

26 januari 2026
Betygsatt 5 av 5 stjärnor

Great customer service

Great customer service. I had an issue with the delivery and it was resolved with phone calls etc. staff genuinely concerned to make everything work, emailed and phoned me to update. Tested my Heritage Ventile Smock in the woods in the rain and it is exactly what I need. 5 star quality from start to finish.

26 januari 2026
Betygsatt 4 av 5 stjärnor

Like that it made in Scotland

Like that it made in Scotland
Like this jacket as it bit longer as a lot off there jacket are to short for by liking as want something that keeps my upper legs dry real good hood but wish they me made this one a bit more water waterproof

30 januari 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

I love the jacket

I love the jacket; the idea of putting a waterproof lining inside was inspired. It does add to the overall warmth, and I tested it during the recent cold snap; it did the job. My only criticism is that the stitching holding the lining in place has already come undone. Small section now, but might grow. So the stitching needs to be looked at.

24 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great trousers to ride to work in.

Always like ordering stuff from Keela. Excellent quality, excellent customer service, and the trousers I bought have already been well used and served their purpose effectively. The Velcro bottoms keep fabric away from dirty chain, there is reflective piping at the back, plenty of pockets. I did get a larger size despite the elastic fabric which allows me to flex well. Haven't used in the rain yet, but suspect they will dry quickly. Used them and serve the purpose very well, as I expect from their kit.

29 december 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Keela Pinnacle jacket.

Keela Pinnacle jacket.
Initially I was very pleased, loved the fit, the pockets and the fabric. After about 18 months it started to show a bit of wear on the inside joins and at 2 years the inner fabric is wearing. The zip often goes out of sync , it has been waterproofed several times but not reliable now. Although a mid price jacket I thought it would have lasted a little longer.

20 januari 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

The workmanship and quality of the…

The workmanship and quality of the Dunlin hoody was phenomenal. I had to return due to sizing issues. Would receive five stars if the cut was slightly wider in the chest. The cut is just more refined for mountain purists over a slightly wider person. If you lift weights and have a more developed chest and back you will struggle to find the right size and will probably have to compromise with an overly long garment. Which unfortunately I wasn't willing to do and returned for a refund.

As I say though, the fleece itself was fantastic.

20 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Keela - the company and their products

First, Keela the company. The website was good and easy to use. The prices were competitive and the staff were very helpful when I needed further advice.
Second, Keela's product, specifically the Zenith Pro Jacket can be captured in one word - brilliant.
The Zenith Pro jacket was exactly what I was looking for - a jacket without a hood. I have tried the jacket in sub-zero conditions, biting winds and in light rain and the performance was excellent across them all. It is comfortable to wear, allowing good freedom of movement. I would describe it as a robust jacket, giving protection against the elements, without being too heavy or over insulated. This gave a good balance of jacket properties in different conditions. The fit allowed a range of layers to be used for differing temperature conditions without it being baggy or too tight.
I would thoroughly recommend the Zenith Pro jacket.

22 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great quality

Not worn pants yet, bought for work. Quality very nice, had to exchange size and had no issues in doing this.

29 december 2025
Betygsatt 5 av 5 stjärnor

The whole process of buying was smooth…

The whole process of buying was smooth and straightforward, kept updated on delivery and arrived on time.
The Prosport jacket, light, protective and shrugged off the recent snow in the Midlands, more than warm enough with just a fleece underneath, no need for excessive layers.

29 december 2025
Betygsatt 5 av 5 stjärnor

Well worth the money

Well worth the money. Very warm, lasts well and easy to wash. Bought one last year, so this is my second one. Wish there were more colours on offer - could do with a burgundy one.

10 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I purchased a Keela soft shell jacket

I purchased a Keela soft shell jacket, although the overall fit was good, the jacket could have benefited from an extra inch in the under arm area. While debating in the shop if I should purchase it, I looked at the website where it states “The Keela manufacturing centre in Glenrothes also offers an alteration and bespoke customisation service”.
I thought, ‘great, all it needs is a diamond Gusset in the arm pit and it’s perfect!’
This is where I made a mistake, as I assumed they would carry out an alteration to my jacket. Unfortunately after 2 emails they told me they “cannot add material” or even supply an off-cut of the material so as I can take the jacket to a third party Taylor.
Shame, as it’s a lovely jacket, but I feel they should be a bit more honest about their services they offer. Unfortunately I will now steer clear of this brand.

2 januari 2026
Omdöme utan inbjudan
Logotyp för Keela

Svar från Keela

Thank you for your feedback and for your kind comments about the jacket’s fit and quality.

We’re sorry for the disappointment around our alteration and customisation service. Our in-house service usually covers adjustments such as shortening garments, repairs, and zip replacements. More complex structural changes, such as adding a gusset, aren’t always possible, particularly as we don’t consistently hold matching fabrics and colours from past production runs to carry this out to the standard we require.

We appreciate your comments on clarity and will take this on board to better explain the scope of our services on our website. Thank you for taking the time to share your experience.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer