KEEBMAT Omdömen 

53
TrustScore 3.5 av 5

3,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Tried to order two mats, but there's no direct shipping to my country. I reached out twice to check if I could use a US based mail forwarder or get direct delivery. They admitted forgetting to reply t... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I have purchased multiple items from Keebmat. Not only are all items top quality, but they all have enhanced my keyboard experience. Cant wait to support this rad company again!

Betygsatt 5 av 5 stjärnor

I’ve ordered multiple times from Keebmat, I have all the sizes of felt mats in various colors. The quality is amazing, they replied within minutes to my questions, the shipping was tracked all the way... Se mer

Betygsatt 5 av 5 stjärnor

These little mats are fantastic. Really loving the clean look of my desk and an amazing minimal aesthetic — without compromising the feel and sound of a good deskmat. Going to be great for my stream s... Se mer

3,7

Medel

TrustScore 3.5 av 5

53 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,7

Alla omdömen

(53)

3 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

BELIEVE THE HYPE!

I have purchased multiple items from Keebmat. Not only are all items top quality, but they all have enhanced my keyboard experience. Cant wait to support this rad company again!

7 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I’ve ordered multiple times from…

I’ve ordered multiple times from Keebmat, I have all the sizes of felt mats in various colors. The quality is amazing, they replied within minutes to my questions, the shipping was tracked all the way to me. They ship in these cute little bags that I can store my mats when not using them. Even got some coasters as a present :)

25 april 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Ghosted by client service

Tried to order two mats, but there's no direct shipping to my country. I reached out twice to check if I could use a US based mail forwarder or get direct delivery. They admitted forgetting to reply to my first message, and after the second one, they simply ghosted me. Terrible communication.

2 november 2025
Omdöme utan inbjudan
Logotyp för KEEBMAT

Svar från KEEBMAT

Thanks for the absolutely necessary 1 star review for forgetting to telling you we currently can’t ship to your country and that we nor nobody else is blocking you from using any forwarding service you like. 👍

Merry Christmas.

Betygsatt 1 av 5 stjärnor

The worst customer service ever

The worst customer service ever. I have been getting snarky, sarcastic and rude emails because they didn't like my review. My issue was non delivery which they blamed on the postal strike. And then blamed me for not following tracking etc. however, I did follow tracking, I ordered before the notice about a postal strike, and I noticed on the tracking it took almost 4 weeks to leave China. Therefore, it wasn't the postal strike was it. Instead of being friendly, which would have had me change my review once the item was recieved, I was met with hostile emails, rudeness, and a failure to understand customer service, means not attacking your customer base.

3 januari 2025
Omdöme utan inbjudan
Logotyp för KEEBMAT

Svar från KEEBMAT

To clarify the facts:
- We upgraded your shipping to UPS at our expense when the initial delay occurred
- You left a 1-star review claiming non-delivery while the shipment was in customs clearance processing (!)
- The package was successfully delivered on December 30th
- The delays were caused by the Canadian postal strike and holiday congestion

We take customer service seriously and went above and beyond by covering the shipping upgrade cost and contacting you the moment we saw your unnecessary negative and untrue review. Your repeated 1-star reviews after delivery appear retaliatory, especially given our efforts to expedite your order and keep you informed.

These reviews do not accurately reflect either the delivery status or our attempts to resolve the situation.

Betygsatt 5 av 5 stjärnor

Great product, great service

The communication on the status of my order was excellent. I am currently deployed and received the items fast and with no issues. The two keebmats are really well constructed and the materials look and feel premium. I highly recommend these to anyone looking for a high quality minimalist keyboard mat.

7 februari 2022
Betygsatt 5 av 5 stjärnor

Great product and great service

I ordered a Keebmat and received it in the delay; the process was flawless. I later had a small size issue, and the customer support was excellent, excellent communication and human answers, and they found a solution promptly. I can't recommend this shop enough. A+ service

6 februari 2022
Betygsatt 2 av 5 stjärnor

Uneven layering in the corner causing…

Uneven layering in the corner causing the middle layer to stick out and make the mat look bad from the bottom which is where it primarily matters.

21 januari 2022
Logotyp för KEEBMAT

Svar från KEEBMAT

Hey Nick! Best way to contact us directly is either on our contact us form on the website or directly writing to support@keebmat.com - if there are cosmetic issues we usually send out a replacement free of charge, you just have to let us know.

--

20220124 - Customer contacted us, we sent out a replacement unit.

Betygsatt 5 av 5 stjärnor

These little mats are fantastic

These little mats are fantastic. Really loving the clean look of my desk and an amazing minimal aesthetic — without compromising the feel and sound of a good deskmat. Going to be great for my stream setup and will need to pick up more for my wife’s desk! The variety of sizes is also great for the variety of different keyboard enthusiasts.

20 januari 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

This mat is wonderful

This mat is wonderful! You can move it where ever you it need or throw it in your backpack to take to the office. It's made of quality material and looks/feels like it will last for a very long time. I had a slight problem with shipping, emailed customer service and they had the delivery issue resolved in one day.

18 januari 2022

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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