Found this new place whilst looking for a slim lantern for my hall, the ones I liked were Nkuku, but they had exactly the same from kayu home and with a first purchase discount and also a Nkuku discou... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered the seagrass baskets in the large and tall sizes, they are extremely well made, look absolutely stunning and are very reasonably priced. They arrived very quickly and I was kept up to date f... Se mer
Despite being a fragile item, my order arrived in perfect condition thanks to the meticulous packaging. I was also kept updated via email & I received my order promptly.
Very helpful staff. Just a small problem with the availability of a certain lampshade. Called to see if it was in stock which I was told it was (before making payment) turns out the one showing in sto... Se mer
4,8
Utmärkt
133 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent experience
Excellent experience. Ordered my gift and 24 hours later it was here!! Outstanding great communication from ordering, dispatch and delivery. Cannot fault this company 5*
7 november 2024
Very fast delivery and well packaged
7 november 2024
Good products, fast delivery
Fast delivery. Great product well packaged and a good price with the discount code. I would give 5 stars if they offered free delivery.
9 oktober 2024
Svar från Kayuhome
Many thanks for your review and I'm glad to hear that you are pleased with the product, price and delivery service. We try to price our items as fairly as possible and, whilst we do offer free delivery on more expensive items of furniture, we think it is fair to charge a small fee for delivery of accessories (which is actually less than it costs us). This seems a fairer, more transparent way to charge for these items as opposed to just adding the equivalent of the delivery charge onto the price of products.
Thanks again and I hope we can be of service again in the future.
Kind regards,
James and the team at Kayu Home
Really pleased!
Item well packed - with super fast delivery. The price of the item was reasonable too. Would highly recommend.
30 september 2024
Lovely item (decorated blanket box)
Item arrived soon after ordering, in excellent condition and looks lovely. The delivery man was very good and took the item through to its intended place.
16 september 2024
My purchase came to the other side of…
My purchase came to the other side of the world without a scratch & faster than items I have bought within Australia
9 september 2024
A beautiful product - Brass Frame
A beautiful product, there was a slight delay in dispatch (due to holidays) but after chasing it was sent super fast and securely!
22 juli 2024
Excellent
Excellent. Very pleased with the item. Kept up-to-date with nice communication on when it would be packed and sent out for delivery. The item arrived safely & quickly. Thanks
9 juli 2024
Excellent company and Nicki in customer…
Excellent company and Nicki in customer service is the best!
Many thanks.
10 juni 2024
It was delivered shattered
It was delivered shattered. I have reached out to customer service, waiting for a reply
14 maj 2024
Svar från Kayuhome
Dear Terri,
Thank you for your review and I am very sorry to learn that the glass light you ordered arrived so badly damaged.
While I hope you will agree that the light was very well packed, there is always a risk in sending this type of fragile item by courier, particularly when sending from the UK to the USA as in this case. We use Fedex for this type of delivery and they are normally very good, but inevitably items occasionally get damaged in transit however carefully we pack them.
We will of course arrange a full refund once we are back tomorrow after the weekend and will send confirmation once this has been processed.
I can understand your disappointment on receiving the light so badly damaged and your review obviously reflects this. I hope though that you have been happy with the service you received from my staff initially in dealing with your order and in our response to you.
Kind regards,
James Cottrell
Director, Kayu Home
Excellent products, value and service
30 april 2024
Good website and lovely range of…
Good website and lovely range of products and very good price. Quick and efficient delivery. Perfect customer service. Thank you Nicki.
28 april 2024
Omdöme utan inbjudan
Would buy from again
Good quality product, good customer service (especially Nikki in Customer service team) and faster than expected delivery (with good email updates)
4 mars 2024
I love Nkuku pots and a vase
I love Nkuku planters and a vase! Very well packaged and super fast delivery!
Highest recommendations!
7 februari 2024
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.