KawaiiSphere Omdömen 

Leider handelt es sich bei der Ware, zumindest bei den Sonny Angel Figuren, um gefälschte Ware 😕

I had purchased “Sonny Angels” under the advertisement that they were real. Upon delivery I soon realised they were fake, customer service has been shocking, there is a refusal for a full refund, I have offered to send them back although will not be covering the cost of postage myself, however they chose to ignore this. They have also admitted to knowing the supplier is the issue and that other customers have had the same experience. DO NOT BUY!

DO NOT BUY FROM THIS SCAMMY WEBSITE. I bought 3 sonny angels and they were all fakes. Heads came detached, no serial number and poorly painted. DON’T SPEND YOUR MONEY HERE.

Buyers beware. This is a scam. They charge full price for items to give the illusion that they are authentic items. Items are not delivered within the timeframe specified due to issues with supply. They also claim to post items from London, but it is evident that this is untrue.

I bought 3 Sonny Angels for my daughter. When they arrived, I noticed that they were counterfeit items without even unpacking the boxes. I sent them photos of the items and they claimed that this is an isolated incident. They offered a partial refund if I keep the items, or a full refund if I return the items tracked from Australia to London. Yet the return address on the envelope is in NSW, Australia.

I believe they insist on returns to London because they know that people will not incur the postage costs to send an item tracked to Europe and will accept a partial refund instead.

I am insisting that they provide a full refund. I am happy to return the items which are still sealed as long as they pay for return postage.

I received my product after 2 weeks - a Sonny angel hoppers and my product was 100% fake, the colors are completely off and the quality is extremely poor.

Awful company - says they are London based but after nearly 10 days of no shipping confirmation I emailed them. Got a ‘copy and paste’ response saying they had issues with their ‘supplier’. A few days later I get shipping details my order is coming from ‘Yanwen’ airport - 4 days later and it’s still not left the departure airport. Now I am seeing others saying the Sonny Angels are fake so I’ll be reporting them to my bank as a fraudulent company.

I ordered 3 Sonny Angels from Kawaiisphere as gifts for my children, and I was extremely disappointed to discover that the products I received are fake. As a lawyer, I take matters of fraud and consumer rights very seriously. This website is not trustworthy, and I strongly advise others to avoid purchasing from them.

I have just sent them an urgent email demanding a full refund as soon as possible. If I do not receive my money back promptly, I will take legal action without further notice.

It's unacceptable for a website to sell counterfeit products, especially when marketed as legitimate collectibles. What was meant to be a joyful gift for my kids has turned into a frustrating and disappointing experience.

They sell fake products for full retail price DO NOT SHOP

I had order 3x sonny angels before reading reviews…. My first silly mistake. After reading reviews I contacted Kawaii sphere via email about my concerns of the sonny Angels being fake. This this they did not confirm or deny the reviews people have made and offered me to keep my sonny’s after the arrive and get a partial refund or to pay to return them and get a full refund. I opted for a partial and to keep the products which is being processed right now but still haven’t heard anything about the order being sent…. I contacted about this and then received the same email they sent me the first time. I think the emails are automated and my issue is not being addressed. I fear this website is an huge scam. Avoid.

FAKE!!!!
DO NOT PURCHASE FROM THIS WEBSITE
I was led under the impression that the sonny angels sold on their website would be real and authentic especially at the price they label them. However, they couldn’t be more fake I’ve seen better fakes on shein for £1. After asking for a full refund on multiple occasions they said the best they can do is 30% or if I send back - which would be to France so would cost more than my whole order anyway. DO NOT WASTE YOUR MONEY and make the same mistake as me.

Just adding to the negative reviews, please do not buy from them. Fake goods and no refund (after they emailed saying they would). So so disappointed, please do not waste your money on them.

Just received the Sonny Angels I ordered. Paid $60 AUD for 2. They are Fake! Do not buy from this company. Absolute scam. I bought them for my daughter as a surprise after she went through spinal fusion surgery. Could not be more disappointed in this terrible company. DO NOT buy from them.

Don’t buy from this company. They sell fake items and have terrible customer service. they offered a full refund if you return the items to an address in france but the address is fake and doesn’t exist. They offered a partial refund and refuse to take accountability for their actions. I tried to cancel my order within a couple of hours but they emailed me saying they can’t as it has to be cancelled within the same day, when it was. the item wasn’t shipped or processed at the time

Ce site est une ARNAQUE !
Vends de la contrefaçon (Sonny Angel), le délai de livraison est long, et les produits arrivés abimés. Si vous voulez vous faire rembourser, il faut payer les frais d'envoie en Angleterre, ce qui pour expédier de la France coute chère.
NE COMMANDER PAS SUR CE SITE et signaler le !

Still waiting for a refund for item not received almost 4 weeks now this company is a joke.
They said they would give me store credit I don’t want that and they have completely ignored me. I don’t feel I am speaking with a real person.
They are definitely NOT based in London

The Smiski products are clearly fake, the quality is very poor and they look cheap and deformed. Should’ve known the price was too good to be true, avoid at all costs, I suspect it’s all knock offs. Scammers.

The Sonny Angels order took an extra week longer than described to be delivered, only to contain counterfeit Sonny Angels. There was no indication in the item description that it was a replica or counterfeit.

If I could give no stars, that would be my preference. This company knowingly sells counterfeit items and does not take responsibility for their actions.
I purchased items from them and upon receiving the package, instantly recognised that there was something wrong. The items were extremely poor quality.
It has been over one month now, and the business has still not issued a refund even after sending the items all the way back to London. Do not waste your time or money on this website.
There are countless reviews from others on many forums with the same experience. I wished I saw those before purchasing with this store.

ordered 2 sonny angels and 1 smiski; all fake! i was offered either a full refund but had to pay for shipping to france (they refused to cover this for ‘tax reasons’ which is a lie) or 50% and i keep the figures. my flatmate also had the same issue but returned the figures to get a refund only for them to be returned by mail because the address doesn’t exist!

the 5* reviews on here are also not real. this company is a joke.